2/10 Poor
Mar 12, 2025
Dog poop everywhere!
booked a suite as it had a couch. get to the hotel to find that the suites are all on the second floor with no elevator. I have bad arthritis in both knees and we were traveling with our two dogs. Taking them out down two flights of stairs multiple times during our stay would not be easy. I asked for a ground floor room. They don't have any suites on the ground floor. I said this is fine, really just wanted more space than a bed to relax after days on the road. They also told me all their handicap rooms are on the second floor. How does that make sense? I watched a man with crutches climb two flights of stairs! The pet area was absolutely disgusting!! Can not stress this enough. I don't think poop has ever been picked up here!!! I felt horrible taking my dogs out to potty. I have seen bigger showers in RV's. The room was clean for the price. People were for sure living here. Kids and dogs running around everywhere. Random BBQ's in strange places. Lots of "activity". Room was extremely hot when we opened it. I had to turn off the HVAC and open a window as the AC had a sign on it that it was not set up yet. As usual, no fan in the bathroom and I swear all the bathroom lights were heat lamps. Never felt fully safe here. Check in was slow, I dont think the man had ever used an iPad or the system before.
Carrie
Carrie, 1-night trip