Located in the heart of Norfolk, Residence Inn Norfolk Downtown offers a blend of comfort and convenience. Enjoy continental breakfast, unwind at the indoor pool or gym, and stay connected with free in-room WiFi. Previous guests have praised the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Pool
Gym
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness center
Self parking
Business center
24-hour front desk
Coffee/tea in a common area
Free grocery shopping service
Snack bar/deli
Laundry service
Self-serve laundry
Meeting room
Feel at home (6)
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Separate dining area
Separate sitting area
The current price is $110
$110
$129 total
includes taxes & fees
Apr 13 - Apr 14
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
46 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)
Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
46 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Studio Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
46 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Double Bed
Suite, 1 Double Bed
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
83 sq m
Sleeps 5
1 Double Bed
View all photos for Suite, 1 King Bed with Sofa bed
At Residence Inn Norfolk Downtown, you'll be just a 5-minute drive from Waterside District and Norfolk State University. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Also, Naval Station Norfolk and Old Dominion University are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: York Street-Free Mason Station is 3 minutes and Monticello Station is 8 minutes.
Languages
English
At a glance
Hotel size
160 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 18 per night)
Wheelchair-accessible parking on site
Offsite parking nearby (USD 18 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Facilities
Fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Closed captioned TV
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Double sofa bed
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
Parking
Self parking costs USD 18 per night
Parking is available nearby and costs USD 18 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk
Frequently asked questions
Does Residence Inn Norfolk Downtown offer free cancellation for a full refund?
Yes, Residence Inn Norfolk Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn Norfolk Downtown?
Yes, there's an indoor pool.
Are pets allowed at Residence Inn Norfolk Downtown?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn Norfolk Downtown?
Yes. Self parking costs USD 18 per night.
What are the check-in and check-out times at Residence Inn Norfolk Downtown?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Residence Inn Norfolk Downtown?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (9-min drive) is nearby.
What is there to do at Residence Inn Norfolk Downtown and nearby?
Residence Inn Norfolk Downtown has an indoor pool and a fitness center.
Does Residence Inn Norfolk Downtown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Residence Inn Norfolk Downtown like?
Residence Inn Norfolk Downtown is a short 3-minute walk from York Street-Free Mason Station and 18 minutes' walk from Waterside District.
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Residence Inn Norfolk Downtown Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 28, 2024
Excellent staff, very clean, good breakfast options.
gabrielle
gabrielle, 1-night trip
10/10 Exceptional
Nov 5, 2024
Nice place to stay.
Daniel
Daniel, 3-night trip
8/10 Very good
Jan 31, 2025
Newly renovated. Hotel has a separate parking deck. A little uneasy after dark. Nice inside. Nice room. Convenient location. Great beds.
Nora
Nora, 2-night trip
8/10 Very good
Dec 16, 2024
Room was clean, stay was quite
Ahmad
Ahmad, 1-night trip
10/10 Exceptional
Nov 29, 2024
Wish closer restaurants
Cheryl
Cheryl, 6-night trip
10/10 Exceptional
Dec 8, 2024
Family get away
It was great,pool was great and so was the gym
Lorenzo
Lorenzo, 1-night trip
8/10 Very good
Oct 25, 2024
I’ll stay there again.
Gelono
Gelono, 2-night trip
10/10 Exceptional
Nov 3, 2024
Convenient location
Natalie
Natalie, 1-night trip
10/10 Exceptional
Oct 19, 2024
Great stay!
Very clean. Staff were very helpful snd friendly.
Brandy
Brandy, 2-night trip
10/10 Exceptional
Nov 23, 2024
Everything was clean and proper.
Raymond
Raymond, 1-night trip
8/10 Very good
Jan 11, 2025
Everything was good with one exception. There was only one person at the front desk, and should have had two. People were backing up. I was not in a hurry, but some may have been. Overall, a great stay.
Verified traveler
1-night trip
10/10 Exceptional
Dec 16, 2024
100% will comeback
Had a great stay room exceeded all expectations and was close to multiple places for fun, me and my fiancée stayed here while we were in town for a hockey game and this was the perfect place to book if your attending an event at Scope arena
Joey
Joey, 1-night trip
10/10 Exceptional
Nov 29, 2024
Staff the best
Desk help from Shaun was so helpful.
Albert
Albert, 1-night trip
10/10 Exceptional
Nov 12, 2024
Great customer service.
Edmond
Edmond, 1-night trip
10/10 Exceptional
Oct 21, 2024
The staff were very nice. The room was spacious and comfortable. The free breakfast was very good.
Michael
Michael, 4-night trip
8/10 Very good
Dec 7, 2024
We were only there for one night. The place was lovely, but there were some maintenance issues with the shower and the bathroom sink. Staff was responsive to our requests. Breakfast was excellent. It took us 3 passes and a call to the hotel to figure out how to get to the entrance.
Stephany
Stephany, 1-night trip
10/10 Exceptional
Sep 29, 2024
The facility is showing its age, but the staff were very nice, helpful and friendly. The location is convenient to many downtown Norfolk restaurants and bars.
Anne
Anne, 3-night trip
4/10 Fair
Dec 5, 2024
Staff was nice but mismanaged. Elevator was down, food was inedible, hallways were icy.
Laura
Laura, 3-night trip
10/10 Exceptional
Nov 10, 2024
Living room furniture
Great environment, living room furniture is worn down. Everything else is 10/10
Donnie
Donnie, 1-night trip
8/10 Very good
Dec 7, 2024
Although the staff was very friendly and professional, their keycard system kept having issues. We got locked out of our hotel room on multiple occasions and had to get new keys made. The staff was aware of this issue and was willing to fix keys as needed. We’ve not run into a single bad employee there, a very well managed property.
Carl
Carl, 3-night trip
10/10 Exceptional
Jul 5, 2024
This hotel makes me feel like im at home. I would definitely recommend staying here.
Verified traveler
1-night trip
10/10 Exceptional
Jul 12, 2024
Very nice, convenient to restaurant and concert venue plus dog friendly.
Verified traveler
1-night trip
6/10 Good
Oct 5, 2024
Nice to have parking across street - the AC in the room never went off no matter how low we set the temperature plus the one AC vent blows directly onto the bed directly where you sleep
Curtis L
Curtis L, 4-night trip
10/10 Exceptional
Aug 5, 2024
I selected this hotel for being near the area we had meducal appointments. Parking was available at no cost. Room had an excellent layout and comfortable. Will stay again.
Maria
Maria, 1-night trip
10/10 Exceptional
Jul 27, 2024
I don’t have any complaints. I would recommend this hotel.