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Soluxe Hotel Almaty

4.0 star property
Medeu District hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Soluxe Hotel Almaty

Lobby
Standard Double Room, City View | Terrace/patio
Staircase
Terrace/patio
Standard Double Room, City View | Premium bedding, down comforters, minibar, in-room safe

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Gym
  • Free parking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Laundry service
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, City View

Suite, City View | Premium bedding, down comforters, minibar, in-room safe

Suite, City View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, City View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, Courtyard View

Comfort Double Room, Courtyard View | Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room, Courtyard View

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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In-room safe, desk, laptop workspace, iron/ironing board

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About the neighborhood

Map
Avenue N.Nazarbayev 110/60, Almaty, Almaty, 050000

What's nearby

  • Zenkov Cathedral - 3 min walk
  • Almaty Opera House - 8 min walk
  • Panfilov Park - 11 min walk
  • MEGA Park - 3 min drive
  • Almaty Central Stadium - 5 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 26 min drive
  • Almaty Station - 10 min drive
  • Almaly - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Цугцванг - ‬1 min walk
  • ‪Огонёк - ‬5 min walk
  • ‪Harat's Pub - ‬6 min walk
  • ‪Craft Kitchen & Bar - ‬6 min walk
  • ‪Мастер Донер - ‬1 min walk

About this property

Soluxe Hotel Almaty

At Soluxe Hotel Almaty, you'll be within a 15-minute drive of Shymbulak Ski Resort. Guests can visit the fitness center for a workout or grab a bite to eat at Han, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Public transportation is close by: Almaly is just 7 minutes by foot.

Languages

Chinese (Mandarin), English, Russian

At a glance

Hotel size

  • 102 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Conference space (1414 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness center
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Han - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: KZT 15000.0 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 4500.00 per person (one-way)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Soluxe Hotel Almaty
Soluxe Almaty
Soluxe Hotel Almaty Hotel
Soluxe Hotel Almaty Almaty
Soluxe Hotel Almaty Hotel Almaty

Frequently asked questions

Does Soluxe Hotel Almaty offer free cancellation for a full refund?
Yes, Soluxe Hotel Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Soluxe Hotel Almaty?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Soluxe Hotel Almaty?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Soluxe Hotel Almaty?
Yes, an airport shuttle is available. The charge is KZT 4500.00 per person one-way.
What are the check-in and check-out times at Soluxe Hotel Almaty?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Soluxe Hotel Almaty?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Soluxe Hotel Almaty and nearby?
Soluxe Hotel Almaty has a fitness center and a garden.
Are there restaurants at or near Soluxe Hotel Almaty?
Yes, Han offers alfresco dining.
What's the area around Soluxe Hotel Almaty like?
Soluxe Hotel Almaty is in Medeu District, a short 7-minute walk from Almaly and 3 minutes' walk from Zenkov Cathedral.

Soluxe Hotel Almaty Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Good

Good 3 star hotel.
A 3 star hotel at best. Limited seating for breakfast. Location is excellent with good restaurants and bars nearby. Good 3 star hotel.
2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Hotel i Almaty
Hotellet har rigtig mange asiatiske gæster. Det ligger tæt på Astana Square hvor der er mange gode restauranter. Personalet er rigtig søde og hjælpsomme.
Thomas, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

The hotel is nice, clean and confortable, but is a hotel for the Chinese community (you will enjoy, Chinese TV channels, not many in English, Chinese breakfast), I stayed only one night so I did mind much about it, but i have difficult to sleep due to some noisy neighbors which after complaining at front desk they continue with their noisy attitude at 3 AM
Aitor, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

ZHEN, 2-night business trip
Verified Hoteles.com guest review