2/10 Poor
Mar 27, 2022
So Bad
This was my absolute worst hotels.com experience hands down. The room was so dirty that I tried to cancel my reservation, a first ever. And I’ve stayed in some funky places but this takes the cake. The furniture had crusty stains like 3-D stains, the remote control was covered in some kind of sticky goo, sheets stained, burn holes in the blanket, bathroom was a nightmare. Had to wake up at 4am to catch a flight. There was a prostitute coming in and out of an open room, homeless guy (very nice guy) sleeping outside my room on the stairs. I have no idea how this hotel got a good rating. Would never stay here again.
Jessica
Jessica, 1-night trip
Verified Hoteles.com guest review