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citizenM Boston Back Bay

4.0 star property
Hotel with restaurant, near Northeastern University

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Photo gallery for citizenM Boston Back Bay

Exterior
Lobby sitting area
Bar (on property)
Terrace/patio
Exterior
In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Microwave in a common area
  • Water dispenser
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Elevator
  • In-room climate control (air conditioning)
The current price is $189
$220 total
includes taxes & fees
May 4 - May 5

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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The price is $159
$185 total
includes taxes & fees
May 4 - May 5
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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk - 0.6 km
  • Northeastern University - 10 min walk - 0.9 km
  • Fenway Park - 11 min walk - 1.0 km
  • Copley Square - 14 min walk - 1.2 km
  • Boston University - 4 min drive - 4.4 km

Getting around

  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
  • Logan International Airport (BOS) - 20 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 31 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 32 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 39 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 40 min drive
  • Boston Yawkey Station - 14 min walk
  • Back Bay Station - 17 min walk
  • Boston Ruggles Station - 20 min walk
  • Hynes Convention Center Station - 1 min walk
  • Kenmore Station - 8 min walk
  • Symphony Station - 9 min walk

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

CitizenM Boston Back Bay puts you in a great location, within just a 10-minute walk of Newbury Street and Northeastern University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at canteenM, which serves international cuisine. Also, Fenway Park and Copley Square are within a 15-minute walk. The property is just a short walk to public transportation: Hynes Convention Center Station is steps away and Kenmore Station is 8 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 399 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch LED TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Does citizenM Boston Back Bay offer free cancellation for a full refund?

Yes, citizenM Boston Back Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM Boston Back Bay?

Sorry, pets aren't allowed.

Is parking offered on site at citizenM Boston Back Bay?

Sorry, there's no onsite parking at citizenM Boston Back Bay.

What are the check-in and check-out times at citizenM Boston Back Bay?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at citizenM Boston Back Bay?

No, this hotel doesn't have a casino, but Encore Boston Harbor (9-min drive) is nearby.

What is there to do at citizenM Boston Back Bay and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM Boston Back Bay?

Yes, canteenM offers international cuisine.

What's the area around citizenM Boston Back Bay like?

CitizenM Boston Back Bay is a short 1-minute walk from Hynes Convention Center Station and 10 minutes' walk from Northeastern University.

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citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The 24 hour cafe and huge work/lounge area were very nice and welcoming. The breakfast options w/ free espresso coffee refills & the overall atmosphere was great.
Delia, 7-night trip

10/10 Exceptional

BackBay !!!

Perfect stay! And super helpful and friendly staff
Fulgencio, 3-night trip

10/10 Exceptional

Great concept hotel. Perfect size for a couple.
Jonathan, 3-night trip

10/10 Exceptional

The best

The best stay I had in a long time. It is a small room, feels like you are in a RV, but the quality is excellent.
2-night trip

10/10 Exceptional

Perfect for a solo work trip. High-tech and efficient. Loved the huge windows, lighting, and contactless check-in.
Lauren, 1-night trip

10/10 Exceptional

The hotel was very cool, funky vibe. The bar/restaurant were great!
Abigail, 2-night trip

10/10 Exceptional

Great!

Excellent experience! Will always Stay in this Hotel when I am in Boston! Very helpful Staff all around.Thank you
Khalid, 1-night trip

10/10 Exceptional

Great

Great stay
Erik, 3-night trip

10/10 Exceptional

We were there for the Boston Marathon. Was pricey but also close to the finish. Very clean but small room. I would go back.
Deena, 3-night trip

6/10 Good

Very cute, comfortable and clean. However their alarm system went off twice, both false positive events however the second one was at 5 am.
Sara, 2-night trip

10/10 Exceptional

comfy and all good.
1-night trip

10/10 Exceptional

Beautiful hotel!
Cheyanna, 1-night trip

10/10 Exceptional

Awesome one night stay.

Great hotel. Its clean quiet and comfortable. Upper level nice view of the neighborhood.
Raul, 1-night trip

10/10 Exceptional

Love the decor and proximity to where we needed to be and walk!
Rita, 2-night trip

8/10 Very good

Great location

The Boston Metro station is a little far away, but there is a bus stop right in front of the hotel. There is a supermarket and a Uniqlo within walking distance, so the location is great. The room is small, but compact and not inconvenient for a short stay.
Katsumi, 3-night trip

10/10 Exceptional

Had an amazing stay here it was clean, staff were nice and just an all around great stay. Highly recommend the breakfast buffet!
Sarah, 1-night trip

10/10 Exceptional

CitizenM never disappoints
Andrea, 4-night trip

10/10 Exceptional

Great view.

Excellent.
Raul, 1-night trip

10/10 Exceptional

Great location
Melissa, 1-night trip

10/10 Exceptional

Really nice hotel, bed was comfortable, and convenient location! Highly recommend!
Yuanyuan, 1-night trip

10/10 Exceptional

BaddieBaddieShotOClock

I absolutely loved it, first time in Boston, first time there highly recommended and definitely plenty of places to eat and go for drinks and shopping all around the area! Loved it I’ll be back soon !
Ramah, 1-night trip

10/10 Exceptional

Beautiful location
Sankara, 3-night trip

10/10 Exceptional

Super nice hotel. We LOVED the view
Liliana, 4-night trip

10/10 Exceptional

Excellent hotel. Clean, new, comfortable, and in a great neighborhood.
Jessica, 3-night trip

6/10 Good

Clean room but shower was luke warm and iPad in room very scratched. Construction outside when trying to sleep.
2-night trip