1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
What's nearby
Isetan Department Store Shinjuku - 8 min walk - 0.7 km
Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
National Stadium - 3 min drive - 1.8 km
Waseda University - 5 min drive - 3.5 km
Meiji Jingu Shrine - 5 min drive - 3.4 km
Getting around
Haneda Airport (HND) - 40 min drive
Shinjuku Station - 14 min walk
Seibu-Shinjuku Station - 16 min walk
Sendagaya Station - 20 min walk
Shinjuku-gyoemmae Station - 3 min walk
Shinjuku-sanchome Station - 5 min walk
Yotsuya-Sanchome Station - 13 min walk
Restaurants
The Smokist Coffee - 1 min walk
本家第一旭新宿店 - 2 min walk
ものぐさや 新宿御苑前店 - 2 min walk
北京飯店 - 1 min walk
焼肉幸家 - 1 min walk
About this property
City Hotel N.U.T.S.
City Hotel N.U.T.S. puts you just a 5-minute drive from Shinjuku Gyoen National Garden and National Stadium. This Art Deco hotel is also just a 5-minute drive from Tokyo Metropolitan Government Building and Omotesando Hills. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Shinjuku-gyoemmae Station is 3 minutes and Shinjuku-sanchome Station is 5 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
33 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 3 total, up to 22 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Uncovered onsite self parking (JPY 3000 per day; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–9:00 AM
Room service (limited hours)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
7 buildings/towers
Built in 1990
Safe-deposit box at front desk
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Portable bathtub seat
Grab bar in bathtub
Accessible bathtub
Room amenities
Be entertained
DVD player
49-inch TV
Digital TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Jetted bathtub
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 1100 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from September 30 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 3000.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of JPY 6000 per pet, per night
Parking
Uncovered self parking costs JPY 3000 per day with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Also known as
City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo
Frequently asked questions
Does City Hotel N.U.T.S. offer free cancellation for a full refund?
Yes, City Hotel N.U.T.S. does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Hotel N.U.T.S.?
Yes, dogs are welcome, with a limit of 3 total and maximum weight of 22 lbs per pet. There's a charge of JPY 6000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at City Hotel N.U.T.S.?
Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.
What are the check-in and check-out times at City Hotel N.U.T.S.?
Check-in start time: 4:00 PM; Check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Does City Hotel N.U.T.S. have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around City Hotel N.U.T.S. like?
City Hotel N.U.T.S. is in Shinjuku, a short 3-minute walk from Shinjuku-gyoemmae Station and 10 minutes' walk from Shinjuku Gyoen National Garden.
City Hotel N.U.T.S. Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 4, 2024
Luke
Luke, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
Dudi
Dudi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Very clean, 15-20 walking distance to train station, shopping, restaurants. Highly recommend.
Kevin
Kevin, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Would come back again
Daniel
Daniel, 5-night trip with friends
Verified Expedia guest review
6/10 Good
Jul 29, 2024
Stayed here for 3 nights after reading lots of mixture of good and horrific reviews.
Things to keep in mind:
1. We booked a room that would fit our family of 4. The room was big as it had a small kitchenette, 3 beds and overall quite spacious.
2. We were placed in the “annex” building which is one city block away from the actual hotel. There are steps that made carrying our multiple luggage’s harder.
3. Location was decent as there are lots of dining options around the hotel. All the convenient stores (lawsons, family mart, and 7-11) are very close by. There is an Aeon grocery store close by as well.
4. Pricing for the room was quite expensive and I think there are better Hotel options.
5. Cleanliness was on the low side. There were stains in sheets, curtains and just gave a general uncomfortable feeling.
6. Checkout is 10am!
Overall, would not stay here again.. even if the price was lower.
Carey
Carey, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
Eli
Eli, 4-night trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
Cheh Chai
Cheh Chai, 8-night trip
Verified Expedia guest review
2/10 Poor
Jul 7, 2024
DO NOT STAY HERE.
Reception held us to ransom on extra charges before checking us in saying our childrent to them are infants and since our children are 14 and 17 they are not infants and will incur additional room charges to stay. Instead of allowing us in to the room late in the afternoon they said "soer it out with Expedia or Wotif, we won't let you in unless you pay extra". Absolutely disgusting behaviour and a shock to be treated this way in Japan. Also the bed sheets had stains on them, which I am guessing were clean but stained from either travellers dioreah from others before us.
Andrew
Andrew, 5-night family trip
Verified Wotif guest review
8/10 Very Good
Jul 6, 2024
The place is compact, but it has everything our family needs. It has 3 single beds and one full size bed. The subway station of M line is just around the block and you can even walk to major JR station of Shinjuku. I slept soundly every night.
Gigi
Gigi, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2024
I would definitely stay here again.
JOHN
JOHN, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2024
Good location!
Rachel
Rachel, 9-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 21, 2024
Renea
Renea, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 20, 2024
kenny
kenny, 1-night family trip
Verified Hoteles.com guest review
2/10 Poor
Jun 13, 2024
Srinivasa
Srinivasa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
Lina
Lina, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
May 31, 2024
Excellent!
Kinh
Kinh, 3-night trip
Verified Expedia guest review
6/10 Good
May 29, 2024
Property was great in every aspect except that there was a terrible sourage smell that would come up the toilet and drift through our room.
Bridie
Bridie, 3-night trip
Verified Wotif guest review
10/10 Exceptional
May 23, 2024
Cameron
Cameron, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2024
We booked this place last minute and we are had we did. The space of the room and bathroom were great and the location was perfect. Accesible to everything by train and walking distance to Shinjuku. I would definitely recommend this place.
Alexis
Alexis, 6-night romance trip
Verified Orbitz guest review
10/10 Exceptional
May 18, 2024
Jimmy
Jimmy, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 13, 2024
Excellent stay
Staff was friendly and accommodating!
sean
sean, 4-night trip with friends
Verified Hoteles.com guest review
2/10 Poor
May 12, 2024
James
James, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 30, 2024
Michelle
Michelle, 6-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Apr 29, 2024
Staff doesnt look friendly..need to smile more when talking/greeting people.
ELISA
ELISA, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Apr 29, 2024
We stayed for 10 nights as a family of 5 in the comfort room in Annex next door. Space was just enough for us and three large suitcases. Room and bathroom was very clean. Daily room service was appreciated. The location is good if you are after something bit away from the hustle bustle of shinjuku proper - about 15 min easy walk to Shinjuku station and Kabukicho nightlife areas. The closest metro is about a 3min walk and very handy as it is on the Marounichi line which gets you direct trains to areas like Tokyo and Ginza. Plenty of local eateries nearby which were excellent even with our limited Japanese. 24 hr reception also made check-in and out a breeze.