Marasa Umubano Hotel

3.5 star property
Find your rhythm in Kigali’s city center. Enjoy tennis matches under sunny skies then unwind by the pool with refreshing cocktails.

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Photo gallery for Marasa Umubano Hotel

Outdoor pool
Executive Suite | Living area | LED TV
Reception
Front of property
Hallway
In the heart of Kigali, Marasa Umubano Hotel offers a vibrant getaway with continental breakfast and a poolside bar. Unwind at the sauna or steam room, take fitness classes at the health club, or enjoy volleyball on one of 4 outdoor tennis courts. Guests praise helpful staff and this hotel's convenient location.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Connecting rooms available
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Free area shuttle
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Children's pool
  • 5 bedrooms
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Suite

Highlights

Balcony
Separate dining area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Single Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
LED TV
5 bedrooms
Egyptian cotton linens
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Pillowtop bed
  • 16.0 sq m
  • Sleeps 3
  • 1 Twin Bed

Junior Suite (Single)

Highlights

Balcony
Separate dining area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
5 bedrooms
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite

Highlights

Balcony
Separate dining area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
  • 32 sq m
  • Sleeps 3
  • 1 Double Sofa Bed OR 1 King Bed

Executive Suite (Single)

Highlights

Balcony
Separate dining area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
5 bedrooms
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Twin Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
LED TV
5 bedrooms
Egyptian cotton linens
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Boulevard de l'Umuganda, Kigali, BP 874

What's nearby

  • University of Kigali - 11 min walk
  • Kigali Heights - 12 min walk
  • Kigali Convention Centre - 18 min walk
  • Kigali Golf Club - 19 min walk
  • BK Arena - 7 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 15 min drive
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Java House - ‬17 min walk
  • ‪Casa Keza - ‬15 min walk
  • ‪Inzora Rooftop Cafe - ‬13 min walk
  • ‪Meze Fresh - ‬16 min walk
  • ‪360° Degrees Pizza - ‬14 min walk

About this property

Marasa Umubano Hotel

Marasa Umubano Hotel puts you just a 5-minute drive from Kigali Convention Centre. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include 4 outdoor tennis courts, a free airport shuttle, and a poolside bar.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 16
    • Minimum Spring Break check-in age is 16
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

What to do

  • Tennis
  • Fitness classes
  • Volleyball
  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • 5 bedrooms
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Hotel Umubano
Umubano
Umubano Hotel
Umubano Hotel Kigali
Umubano Kigali
Marasa Umubano Hotel Kigali
Marasa Umubano Kigali
Marasa Umubano
Marasa Umubano Hotel Hotel
Marasa Umubano Hotel Kigali
Marasa Umubano Hotel Hotel Kigali

Frequently asked questions

Does Marasa Umubano Hotel offer free cancellation for a full refund?

Yes, Marasa Umubano Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marasa Umubano Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Marasa Umubano Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Marasa Umubano Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Marasa Umubano Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Marasa Umubano Hotel?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Marasa Umubano Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Marasa Umubano Hotel also has a garden.

Are there restaurants at or near Marasa Umubano Hotel?

Yes, there's an onsite restaurant.

Does Marasa Umubano Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Marasa Umubano Hotel like?

Marasa Umubano Hotel is in the heart of Kigali, a short 18-minute walk from Kigali Convention Centre and 12 minutes' walk from Kigali Heights.

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Marasa Umubano Hotel Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Poor

This hotel was not open when we got there. I had no alerts from Orbits and had to have local Rwandans help us figure out how to transfer hotels. Horrible communication for this as we traveled very far to stay here and booked well in advance.
6-night trip

10/10 Exceptional

Great stay, staff was extremely helpful and the onsite bakery was a lifesaver.
1-night trip

10/10 Exceptional

Great hotel, friendly staff and helpful advice. Room service is alittle expensive in comparison to others but still good.
James, 2-night trip

8/10 Very good

The property is under renovation, but it is ok. The lawn tennis court need to be fixed
2-night trip

10/10 Exceptional

A perfect place for holiday
I had a nice time in Marasa Umubano hotel. The hotel has a serene environment and easily accessible. Although the hotel is an old one, thr rooms are comfortable and the breakfast meal was hot and fresh. The staffs were humble and willing to provide support. The airport shuttle was available to drop off at the airport
Kehinde, 4-night trip

8/10 Very good

Nice old hotel
Nice hotel, looking a bit worn but beautiful grounds and great location. Good WiFi and suitable for a business trip.
3-night trip

8/10 Very good

Nice African hotel, in quiet surroundings but not
Henning, 3-night trip

6/10 Good

Very well located to major organisations in Kigali.
1-night trip

4/10 Fair

Great restaurant and great staff there but front office were a let down.
Keith, 3-night trip

6/10 Good

Room was out dated. Pillows Bad. Bed uncomfortable.
BOH, 5-night trip

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Junior Suite on the 5th Floor. Beautiful view with nice breeze in the afternoon; clean, comfortable, well maintained. Very pleasant garden and swimming pool. Good breakfast and lunch.
Angus Duncan Neil, 18-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Fully booked!
When I arrived at the reception desk, I was advised that the hotel was fully booked. Expedia did not inform me before hand. While standing around in the entrance foyer of the hotel, waiting to be relocated to some other accommodation, I noticed that the ceiling area of the foyer was dusty/dirty looking and could definitely do with a refreshing clean up. Further, the walls and the colours of paint on the wall made the place rather uninviting, again a good refurb/refresh is needed.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Disappointing
very disappointing. The gardens are very nice but thats about it. The hotel is in very poor condition and needs pulling down quite urgently, facilities are limited although in its favour the gym isnt bad. The worst feature is that the hotel staff are poorly trained and those at reception and in the business centre are actually quite rude. I only stayed here because I couldnt get in anywhere else and I would never do so again.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

comfortable stay for business trip
free airport transfer services was good
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

8/10 Very good

Overnight in Kigali
We very much enjoyed our overnight stay, and appreciated having our room ready when we arrived about 10am. We had stayed before, and made the most of the pool area, the restaurant and the bakery. Good value for money!
This review was submitted before 2018 and has not been verified.

6/10 Good

Bien mais cher
Pas de defauts majeurs mais on espere mieux a 160 € la nuit. Chambre sent l'humidite et la partie salle de bain a des accesoires ( robinets...) qui semblent des annees 70...
This review was submitted before 2018 and has not been verified.

8/10 Very good

ここ数年何度か泊まっています。今回は少しサービスや朝食の内容等の質が落ちたように思いました。
This review was submitted before 2018 and has not been verified.

4/10 Fair

Misleading Facility Description!
The description of hotel facility is 100% misleading! Unless you are used to two star hotels don't even consider this hotel.
This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

8/10 Very good

Goed eten en goede prijs/kwaliteit verhouding voor het eten, aardige mensen en goede service; mooie tennisbanen. maar: Geen water in zwembad vanwege renovatie, kluis in kamer kapot, te weinig stopcontacten op de kamer.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Not bad for Africa
But it is expensive, I paid $250/day, which is very expensive if in the USA and they don't include free breakfast and dinner with that. In Jamaica I can get all inclusive at that price. The food was good and it has a gym. No mosquitos, no filth. It has a safe. I would stay there again, unless i can find it cheaper.