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Riad Star by Marrakech Riad

4.5 star property
Luxury guesthouse, steps from Marrakech Museum

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Photo gallery for Riad Star by Marrakech Riad

Terrace/patio
Reception
Family Suite | Minibar, in-room safe, individually furnished, desk
Terrace/patio
Junior Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes
Located in the heart of Marrakech, Riad Star by Marrakech Riad offers an enchanting getaway with a rooftop terrace and free English breakfast. Unwind in the Turkish bath/hammam or indulge in rejuvenating treatments like body wraps, facials, or body scrubs. With free WiFi and 24-hour front desk service, this luxury guesthouse near Jemaa el-Fnaa is a haven for relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • Spa
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Rooftop terrace
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Minibar
  • LCD TV
  • Bathrobes
  • Free toiletries

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, individually furnished, desk

Standard Double or Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, individually furnished, desk

Family Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 6
  • 2 Queen Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, individually furnished, desk

Comfort Double or Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

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The price is $120
$138 total
includes taxes & fees
Mar 31 - Apr 1
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About the neighborhood

Map
31 derb ailich, Marrakech, 40000

What's nearby

  • Marrakech Museum - 4 min walk - 0.3 km
  • Le Jardin Secret - 7 min walk - 0.6 km
  • Jemaa el-Fnaa - 10 min walk - 0.9 km
  • Koutoubia Mosque - 16 min walk - 1.4 km
  • Majorelle Garden - 6 min drive - 3.9 km

Getting around

  • Menara Airport (RAK) - 21 min drive
  • Marrakech Central Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chez Lamine - ‬8 min walk
  • ‪Nomad - ‬5 min walk
  • ‪Café des Épices - ‬5 min walk
  • ‪Le Jardin - ‬6 min walk
  • ‪Le Grand Bazar - ‬8 min walk

About this property

Riad Star by Marrakech Riad

Riad Star by Marrakech Riad features a rooftop terrace and puts you just steps from Marrakech Museum. You can indulge in deep-tissue massages, body wraps, or mani/pedis. This luxurious guest house is also within a 15-minute walk of Jemaa el-Fnaa and Le Jardin Secret.

Languages

Arabic, English, French
VISIBILITY

At a glance

Hotel size

    • 13 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:30 AM–10:00 AM
  • Private dining

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Rooftop terrace
  • Spa services

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Printer

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: GBP 2.44 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 8 per person (one-way)

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day
  • Airport shuttle service for children up to age 12 costs GBP 8 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Star By Marrakech Marrakech
Riad Star by Marrakech Riad Marrakech
Riad Star by Marrakech Riad Guesthouse
Riad Star by Marrakech Riad Guesthouse Marrakech

Frequently asked questions

Does Riad Star by Marrakech Riad offer free cancellation for a full refund?

Yes, Riad Star by Marrakech Riad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Riad Star by Marrakech Riad?

Sorry, pets aren't allowed.

Is parking offered on site at Riad Star by Marrakech Riad?

Sorry, there's no onsite parking at Riad Star by Marrakech Riad.

Is airport shuttle service offered by Riad Star by Marrakech Riad?

Yes, an airport shuttle is available. The charge is GBP 8 per person one-way.

What are the check-in and check-out times at Riad Star by Marrakech Riad?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Riad Star by Marrakech Riad?

No, this guesthouse doesn't have a casino, but Casino de Marrakech (6-min drive) and Le Grand Casino de la Mamounia (7-min drive) are both nearby.

What is there to do at Riad Star by Marrakech Riad and nearby?

Riad Star by Marrakech Riad has a Turkish bath and spa services.

What's the area around Riad Star by Marrakech Riad like?

Riad Star by Marrakech Riad is in Medina, a short 10-minute walk from Jemaa el-Fnaa and 4 minutes' walk from Marrakech Museum.

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Riad Star by Marrakech Riad Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

THE BEST PROPERTY i Have ever been on for a vacation. Ali and Khaled made me and my family feel super safe and fully comfortable with in every possible way
TAHSEEN, 5-night trip

8/10 Very good

We got rooms in third floor. No lift in the property. Service from staff was good. Breakfast is very good
3-night trip

10/10 Exceptional

We liked the traditional aspects and the ambience, the excellent food and the outstanding friendliness of the staff
Derek, 5-night trip

10/10 Exceptional

A beautiful surprise as it is in the historical section of Marrakech. Close to the Medina. Luxurious interior. Multi storey with wonderful rooftop views. Wonderful service from start to end of our stay. Hospitable in every way. A great find!
Marco, 3-night trip

10/10 Exceptional

Our stay at the Riad Star was amazing! Khalid and the other staff members treated us like family and went above and beyond in helping us. We cannot wait to go back to Marrakesh and stay at Riad Star again, we highly recommend it to all!
Jasleen, 3-night trip

10/10 Exceptional

Excellent choice
Staff is outstanding. Location is excellent.
Kristin, 3-night trip

4/10 Fair

This property would suit someone who is use to staying in a hostel. They profess 5 star! It is not that.
Tim, 1-night trip

10/10 Exceptional

Staff friendly and accommodating
adi, 2-night trip

10/10 Exceptional

We loved our stay at Riad Star. The staff were incredible and very attentive to our needs. They arranged our daily taxis, helped us with our bags from and to the airport and advised us on the local sites to see. We travelled as a family of four. Two children aged 6 and 3 - the staff were so friendly and made breakfasts to the children’s preference each morning. Khalid and Najim went above and beyond with their service and they alone deserve 5 stars for themselves. I would highly recommend booking the taxi service the hotel offers and get picked up from their team. Riad Star, like many Riads - is tucked away in a quiet area and cars can’t access the hotel entrance. There is a few minutes walk required to get to the Riad - don’t be a hero and find your own way, save yourself the hassle and have the hotel driver collect you and the staff will meet you at their designated meeting point. Lovely place, lovely people and already missing it all.
Reef, 7-night trip

10/10 Exceptional

The hotel was hidden in residential area with no name! Beautiful place and the staff make it worth. They are super friendly and helpful. They really go above and beyond to make our stay a great experience. I highly recommend because of staff and very close to shopping area and some tourists places. Don’t let the area intimidate you it’s very safe and great location.
Mehnoosh, 1-night trip

10/10 Exceptional

Charming Riad. Hard to find at first, but well worth it.
Jason, 2-night trip

10/10 Exceptional

Recommended
The Riad staff were really friendly and helpful. The room itself was cosy, with a comfortable bed and warm spacious shower. The dinner was not to our taste however the breakfast was delicious with soft tender eggs and pancakes served with great peanut butter and honey on the side. Location is excellent. This Riad is highly recommended if you are trying to experience Morocco the proper Moroccan way!
4-night trip

10/10 Exceptional

Super
Jérémie, 4-night trip

2/10 Poor

Would not recommend
Cliff Notes: Not recommended for families. Excellent service by the staff, but the facilities are poor. Long Story: We were a family of 4 and booked two connecting rooms since a family suite was unavailable. We were picked up in a small Skoda Sedan from Casablanca, despite informing the host about our luggage. The 2.5 hour ride to Marrakesh was uncomfortable with cabin bags and backpacks in our laps.The host said this was par for the course, and so I would warn you from accepting transport service from them! Riad Pros: Friendly and accommodating staff. Breakfast is good, although becomes repetitive after a couple of days. Location is good as well, as it is close to some of the Souks. Riad Cons: TERRIBLE Uncomfortable beds (A Queen is two twins joined) - So, you will be sleeping over an uncomfortable crease line, where the beds join. I still am suffering from a shoulder pain that was caused by this crease line. Poor cleanliness of silverware, narrow and steep stairways, and low-quality toiletries are other issues with the Riad. Overall: I would not stay here again. Look for alternatives if you can!
2-night trip

10/10 Exceptional

Unbelievable!! Cannot say enough about this hotel. The owner and staff were exceptional. They went out of their way to make a stay for my family feel welcome and safe. They set up tours, dinners, and experiences that made our stay in Marrakesh over-the-top. The rooms were gorgeous, the roof deck beautiful and its unique charm and tribute to Josephine Baker is romantic and beautifully done. The owner took the time to greet and welcome is. He personally made sure that we had a great stay. Dinner and breakfast were delicious. We are so happy that we stayed here. It truly made our visit! A million thank yous to the staff and owners.
Pamela, 3-night trip

2/10 Poor

Not recommended!
Cliff Notes: Not recommended for families. Excellent service by the staff, but the facilities are poor. Long Story: We were a family of 4 and booked the family suite for a part of the stay. This review is for the suite. We were picked up in a small Skoda Sedan from Casablanca, despite informing the host about our luggage. The 2.5 hour ride to Marrakesh was uncomfortable with cabin bags and backpacks in our laps.The host said this was par for the course, and so I would warn you from accepting transport service from them! Riad Pros: Friendly and accommodating staff. Breakfast is good, although becomes repetitive after a couple of days. Location is good as well, as it is close to some of the Souks. Riad Cons: TERRIBLE Uncomfortable beds (A Queen is two twins joined) - So, you will be sleeping over an uncomfortable crease line, where the beds join. I still am suffering from a shoulder pain that was caused by this crease line. The suite is two levelled with very narrow and very steep stairway! Every time you go up and down the stairs IN the suite, you need to be extra careful due to the narrowness and steepness of the stairs. The bed for the kids is meant for a 5ft 5in only. Anyone taller will have their legs hanging over the bed. The toiletries offered are low-quality among other issues with the Riad. Overall: I would not stay here again. Look for alternatives if you can!
2-night trip

2/10 Poor

Our small group of 3 female friends booked a 3 night stay here based on the photos and other online reviews. However we felt misled, as it was an untidy and dirty Riad, with dirty floors throughout and piled up stuff behind curtained areas. We were not shown around on arrival so made our own way upstairs to have a look at the roof terrace. Open bedroom doors en route, showed towels and bedding all over the floors. The roof terrace had a very long old string of celebration balloons that had clearly been there for weeks (mostly shrivelled up), which showed just how little things were cared for. The entrance reception area was 2 large tables covered in a plastic tablecloths. Our bedroom door (Ivory room) room key was a tiny 2cm padlock and 1cm key. My friend booked a ‘junior suite’ and got the Paris room which looked like a dark cell, was warm and without a fridge. There was no bottled water available in the rooms. The towels on our bed looked like they were not clean and had not been washed (just sprayed with something), the threadbare rugs looked dirty. Whilst there, we heard that another guest was ill in bed with some kind of with some kind of food bug whilst we were there. She had been stuck there bed bound for 2 days. We decided to find alternative accomodation instead, and so left and checked out the same day without unpacking. It feels sad to leave this review, as we were so excited about our Moroccan trip and this first impression changed everything.
brenda, 3-night trip

2/10 Poor

Aditya, 4-night trip

8/10 Very good

Utmärkt Riad
Mysig riad med mycket hjälpsam och trevlig personal, stenkast bort från Fna-torget.
5-night trip

6/10 Good

Peut BEAUCOUP mieux faire!
Nous avons réservé une suite familiale, une fois sur place on nous a donné une cave sans fenêtre (Ivory room). Nous avons eu beaucoup de mal a faire reconnaître que la chambre ne correspondait pas à la "suite" réservée. Une solution a finalement été trouvée avec le propriétaire nous avons eu une chambre au 3em étage sura terrasse (Pasha chambre très convenable) et 2 personnes sont restées dans la Ivory. Les employés de l'accueil et du petit déjeuner sont excellents.
Adel, 2-night trip

6/10 Good

El Riad es difícil de encontrar si no tienes internet, ya que no hay ningún letrero afuera que indique el nombre, y los taxis no tienen permitido entrar hasta donde se encuentra. En general es muy bonito la gente amable y atenta, sin embargo nuestra pieza era muy helada, húmeda y oscura. El desayuno es bueno y muy atento Las habitaciones no tienen aislamiento de sonido, se escucha todo
3-night trip

10/10 Exceptional

Joyce Dymphna Betsy Adriana, 4-night trip

10/10 Exceptional

Lisa, 2-night trip

8/10 Very good

Très convenable
Le Riad est chouette. Manque d’air naturel dans les chambres. Personnel gentil mais service général assez lent. Petit déjeuner satisfaisant mais pas grandiose ni très varié.
Julien, 2-night trip

2/10 Poor

Nasser, 5-night trip