4/10 Fair
Aug 12, 2015
Dissapointed
We tried to book 3 doubles and a twin, I received an email stating to accommodate a twin I would need to update to a superior room at an addition cost, which I reluctantly agreed. However when we arrived at hotel, I was informed they never received my reply and didn't have the upgrade available.
The hotel itself was split, those rooms near the pool area, which were modern and looked very stylish, and the other rooms in the main building, which were very dated and in need of a good sprucing up!
Needless to say, we were in the main building! No internet, bathroom with no door in one room, no kettle in two of the rooms....and no meals available on the Saturday night that we were staying.
Vic
Verified Hoteles.com guest review