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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly Alajuela hotel with outdoor pool, connected to a shopping center

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Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Outdoor pool, pool umbrellas, sun loungers
Restaurant
Room, 2 Double Beds, Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.8 out of 10
Excellent
Hilton Garden Inn San Jose Airport City Mall is the perfect retreat, offering an outdoor pool with sun loungers and a poolside bar. Located near a shopping mall, this hotel offers convenient amenities like free in-room WiFi and coworking spaces. Guests rave about the helpful staff.

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Pool bar
  • 24-hour business center
  • Conference center
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Pets allowed
The current price is $135
$153 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Accessible, View (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hair dryer
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2

Similar properties

Exterior

Hampton by Hilton San Jose Airport

  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
9.2 out of 10, Wonderful, 2,263 reviews
The price is $130
$146 total
includes taxes & fees
May 13 - May 14
Hampton by Hilton San Jose Airport
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About the neighborhood

Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • City Mall - 1 min walk - 0.1 km
  • Juan Santamaría Park - 16 min walk - 1.4 km
  • Alajuela Cathedral - 18 min walk - 1.6 km
  • Parque Viva - 12 min drive - 7.6 km
  • Terrazas Lindora Shopping Center - 13 min drive - 9.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 10 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 35 min drive
  • San Antonio de Belen Station - 21 min drive
  • San Jose Procuradiria Museum Station - 23 min drive
  • San Jose Contraloria Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hilton Garden Inn San Jose Airport City Mall is just 2 mi (3.2 km) from the airport and offers a free shuttle at scheduled times. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 4:00 AM to 1:00 AM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Shopping

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference center (2054 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2023
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 59
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 to 25 for adults, and USD 10 to 15 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Mobile payment options include: Apple Pay and PayPal.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 99286738

Also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall offer free cancellation for a full refund?

Yes, Hilton Garden Inn San Jose Airport City Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Garden Inn San Jose Airport City Mall?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 77 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at Hilton Garden Inn San Jose Airport City Mall?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hilton Garden Inn San Jose Airport City Mall?

Yes, a free airport shuttle is available from 4:00 AM to 1:00 AM at scheduled times.

What are the check-in and check-out times at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hilton Garden Inn San Jose Airport City Mall?

No, this hotel doesn't have a casino, but Casino Fiesta (3-min drive) and Casino Fiesta Heredia (9-min drive) are both nearby.

What is there to do at Hilton Garden Inn San Jose Airport City Mall and nearby?

Hilton Garden Inn San Jose Airport City Mall has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hilton Garden Inn San Jose Airport City Mall?

Yes, there's an onsite restaurant.

What's the area around Hilton Garden Inn San Jose Airport City Mall like?

Hilton Garden Inn San Jose Airport City Mall is a short 10-minute drive from Juan Santamaria Intl. Airport (SJO) and 16 minutes' walk from Juan Santamaría Park.

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Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Airport
Service staff
Room
Shuttle
Shopping malls
Breakfast
Food
Restaurant
Building
Trip

What guests liked

  • The airport shuttle service was convenient, on time, and provided a seamless experience for guests. (76 reviews)
  • The breakfast buffet was consistently described as delicious and wonderful by multiple guests. (31 reviews)
  • The pool was warm, inviting, and a great place to relax with a bar nearby. (23 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Convenient location for travellers

I have stayed at this Hilton on previous occasions and would return again if necessary. It is very convenient to the San Jose airport and connected to a very large shopping mall with multiple options for dining.
John, 1-night trip

10/10 Exceptional

Nice staff, noisy area

Hotel is in a noisy location and walls are thin but staff was nice and it was connected to a mall so there are things to do. Pool area was nice with bar. Food there was great!! Taking the shuttle to the airport is handy also.
Joerg, 1-night trip

10/10 Exceptional

Excellent!

Great location next to the mall.
gary, 1-night trip

10/10 Exceptional

Great hotel.
joanna, 1-night trip

8/10 Very good

Food was only ok. Rooms and service were excellent.
Jimmy, 12-night trip

10/10 Exceptional

Great stay

Very nice facility and the staff were very friendly. I did not catch his name but the gentleman who helped unload our luggage and then drives the shuttle to the airport. Anyway, he was extremely helpful with our luggage as well as being very pleasant.
Judy, 1-night trip

10/10 Exceptional

Quickly checked in and great accommodations, pool, bar and restaurant!
Tara, 1-night trip

10/10 Exceptional

Nice, clean hotel close to the airport with a very friendly staff.
Paul, 1-night trip

10/10 Exceptional

Good place near airport
Marvin, 1-night trip

10/10 Exceptional

Love the location and very nice
Maria, 1-night trip

10/10 Exceptional

This is an awesome stop for a day before or after flying into San Jose. The City Mall is beautiful and so is the hotel. The food options were great. The hotel restaurant is really good.
David, 2-night trip

10/10 Exceptional

Good value excellent staff.
Kenzer, 1-night trip

10/10 Exceptional

Thank you—rooms were clean, check in and out was easy, and the airport transfer was very helpful.
Leti, 1-night trip

10/10 Exceptional

It was a great location near airport and stores/restaurants
kenia, 1-night trip

8/10 Very good

Great place to stay close to airport. Its attached to a mall for shopping and food!
Laurie, 1-night trip

10/10 Exceptional

Great stay! Like being close to the airport.

The check in was great. There were two gentlemen that were so accommodating. Made sure we were on a room away from the traffic noise this time. It's next to the airport and highway so we know how it can be. Shuttle service was awesome also.
Marc, 1-night trip

6/10 Good

Very short stay but clean and close to AP
T, 1-night trip

10/10 Exceptional

Hotel was very nice and staff was friendly. City Mall is attached to hotel. Mall s quite large and very clean as well. Very convenient to airport as well.
Freddie, 1-night trip

10/10 Exceptional

Very nice hotel. Near airport
ALYNA, 1-night trip

10/10 Exceptional

Fantastic Location and Great Hotel

We stay at this hotel everytime we come to Costa Rica. Always treated like family and the bar and restaurant are wonderful. Right beside a large shopping center and Casino. The hotel is spotless, the rooms are modern and comfortable…
Melanie, 1-night trip

10/10 Exceptional

Amazing hotel. Super recommended.
Priscila, 1-night trip

10/10 Exceptional

The best airport hotel I've been too. Great staff, clean, beautiful rooms. I was so impressed!
Itzhak, 1-night trip

6/10 Good

Everything was great. But the floor was filthy in our room.
Leavis, 1-night trip

10/10 Exceptional

Quick and easy access to the airport and shopping options
Randy, 4-night trip

10/10 Exceptional

Love it! Would definitely stay here again.
Dorinda Y, 1-night trip