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Promenade

Riverfront B&B with 8 restaurants, near Historic Centre of Florence

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Promenade

View from property
Exterior
View from property
View from property
Lobby

Reviews

6.4 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 8 restaurants and 5 bars/lounges
  • 5 coffee shops/cafes
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Reception hall
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Frette Italian sheets, premium bedding, Select Comfort beds

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Select Comfort bed
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Triple Room

Frette Italian sheets, premium bedding, Select Comfort beds

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Select Comfort bed
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Frette Italian sheets, premium bedding, Select Comfort beds

Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Select Comfort bed
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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Hotel Centrale

Free breakfast
Airport transfer
Pet friendly
Parking available
9.0 out of 10, Wonderful, (1058)
The price is $123
$151 total
includes taxes & fees
Dec 1 - Dec 2
Hotel Centrale
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About the neighborhood

Map
Vicolo del Canneto 2, Florence, FI, 50125

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Ponte Vecchio - 6 min walk - 0.5 km
  • Uffizi Gallery - 10 min walk - 0.9 km
  • Piazza della Signoria - 11 min walk - 0.9 km
  • Cathedral of Santa Maria del Fiore - 16 min walk - 1.4 km

Getting around

  • Florence Airport, Peretola (FLR) - 41 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 21 min walk
  • Florence Santa Maria Novella Station - 22 min walk
  • Porta al Prato Station - 27 min walk
  • Unità Tram Stop - 18 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 21 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 22 min walk

Restaurants

  • ‪Signorvino - ‬8 min walk
  • ‪Ristorante Santa Felicita - ‬5 min walk
  • ‪La Strega Nocciola - ‬5 min walk
  • ‪Caffè Maioli - ‬5 min walk
  • ‪Palazzo Tempi - ‬5 min walk

About this property

Promenade

Promenade offers a great location, putting you within just a 10-minute walk of Historic Centre of Florence and Ponte Vecchio. Guests looking for a bite to eat can check out the 8 restaurants, and the 5 bars/lounges are nice spots to grab a drink at the end of the day. Also, Pitti Palace and Uffizi Gallery are within a 15-minute walk.

Languages

English, French, Italian

At a glance

Hotel size

  • 6 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 9:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 5 coffee shops
  • Snack bar/deli

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 8:00 PM and 1:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Air conditioning is available for an extra charge of EUR 10 per day
  • Housekeeping is offered for an extra charge of EUR 10 per day

Children & extra beds

  • Rollaway beds are available for EUR 25 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a fee for luggage storage before check-in. Luggage storage must be requested in advance of arrival.

Also known as

Promenade Condo Florence
Promenade Florence
Promenade B&B Florence
Promenade B&B
Promenade Florence
Promenade Bed & breakfast
Promenade Bed & breakfast Florence

Frequently asked questions

Are pets allowed at Promenade?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Promenade?
Check-in start time: 2:30 PM; Check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 9:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Promenade and nearby?
Promenade has 5 bars.
Are there restaurants at or near Promenade?
Yes, there are 8 onsite restaurants.
What's the area around Promenade like?
Promenade is located by the river in Oltrarno, a short 1-minute walk from Historic Centre of Florence and 6 minutes' walk from Ponte Vecchio.

Promenade Reviews

Reviews

6.4

Good

7.6/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The receptionist was very helpful on my late check in and suggestions about Florance Ryann speaks many languages.
E. Richard, 5-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

2/10 Poor

Avoid this place like the PLAGUE!
Worse experience ever. Avoid this place at all costs. They are a total scam. I was told we could drop our bags before check in. Then we are told it's a €10 fee. They left our bags in the "lobby". We were told the credit card machine was broken. They just wanted to steal our cash, which they did. €180 for 2 nights. We paid cash and left with the keys. She told us our room (7) was in the hallway outside of the "lobby" but didn't show us. When we returned to the room (7) was not labeled and since the host only gestured to the hallway we tried to open 2 separate rooms. We couldn't actually open our room because I was trying to unlock it but THEY NEVER LOCKED OUR ROOM WITH OUR LUGGAGE INSIDE. I could not lock the door from the inside and I sent an email to the staff right away. They did not come to sort the situation out so I was forced to book another room as I was not leaving our luggage unattended for another whole day. When I came to the hotel the next day I was told that they never lock the doors when they put luggage in rooms, bare in mind our room is not inside the hotel but a room in the hallway of a building with much traffic. The staff could not lock or unlock the door to room 7 with my key and they accused me of switching the keys and told me I needed to take responsibility for what happened. Her room, her key, her hotel. She refused to refund me any of my money and told me I needed to call, not email. What a joke. Rude people. Stay somewhere else.
Harry, 2-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Hotel bang in the center of Florence
Very good location that justifies a lot & is hard to beat: best logistically possible position right next to the Ponte Vecchio. Main drawbacks: 1. Serious noise (can cause problems with sleep), i.d., lack of sound insulation in rooms 2. Shower cabins in the rooms are small and, in my view, somewhat unsafe - be careful, little space inside and rather sharp 'angular' natural protrusions to bump your head on, or step on or, God forbid, fall over on. Felt myself very uncomfortable in the shower - in the sense of SAFETY. All the rest is good, view is very good.
Philipp, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very Convenient Location in Firenze (Florence)
First, I was surprised at the location...a small street and located on the 3rd floor of a building of apartments and businesses. There was a lift(elevator), thank goodness. Once up there,the graciousness and helpfulness of Ryanna warmed my heart. My room was very nice, although the view was of the building across the small street...there are some rooms with a view of the River Arno, I think only 7 rooms in total. Also, there were different levels in the room, coming in and to the bathroom, of which to be aware. Although this small hotel is off the main road.it is only a block and a half walk to the Arno River, where the Uffizi Gallery is on the other side, and a view of the Ponte Vecchio which is only about 3 blocks away. The Pitti Palace was about 5 or 6 blocks away, and it was an easy walk to the attractions on the other side of the Ponte Vecchio, like the Duomo and the wild Boar statue. This hotel is a perfect location in Firenze, just don't be surprised like I was when the taxi pulls up in front of the building that looks nothing like a hotel. I definitely recommend it and would stay there again. Thank you, Ryanna, for all your kindness, help (she speaks English, too), and for recommending the TrattorioBordino, a great little restaurant about a block and a half away.
Verified Hoteles.com guest review

6/10 Good

Hard to find but great lication
Tricky to find but very close to ponte vecchio - very noisy at night. Had to pay more for parking than advised and pay to hold luggage for a couple of hours. Have to pay to use the air conditioning in the room
Verified Wotif guest review

2/10 Poor

Verified Hoteles.com guest review

10/10 Exceptional

A real find in Firenza.
Fun, funky neighborhood, but right off the Ponte Vecchio! On a minor side street barely in sight of the Arno, I found parking directly in front. There is a lift. The hostess is very helpful, even suggesting a terrific restaurant only about 60 meters from her door.
Verified Hoteles.com guest review

2/10 Poor

The information is false extra fee
The parking was 35 euros and the a/c 10 euros extra, is call a b&b but there isnt breakfast too noisy and the staff is rude.
Verified Expedia guest review

4/10 Fair

truly not as represented.
I have very few things positive to say. Over the course of my 14 days in Italy, this accommodation was the only disappointment. Check in times and check out times and bed size were misrepresented as was amenities. There is no staff except a person who shows up when it suits them. It is not a hotel room but a room rental that is not worth the money you pay. There is absolutely no flexibility and I was glad that I only had the room for one day. I would say more but it will only be more negative and if you don't get the picture by now then good luck.
Verified Expedia guest review

6/10 Good

good location.
good location, you have to pay for the air conditioning and parking, small rooms, smaller bathrooms, not for big-heavy people or seniors. noisy
Verified Expedia guest review

6/10 Good

Get central location
Initial reception not good, had to move room during stay, but was an improvement. The location is superb, but the advertising photo is deceptive. The river view is only from some rooms but that is to be expected. The property is on a corner a road back from the river with a very limited view. But don't be put off, the location is brilliant, with the owner making up for the poor reception
Verified Hoteles.com guest review

6/10 Good

Location only
My husband and I spent one night in Florence before heading on a road trip through Tuscany. We searched for hotels with Free Parking - Hotels.com claimed this hotel had free parking when it did not. There is a garage around the corner with a "special" - $25 for over night parking. Pros: Location. You are a 5 min walk into the heart of Florence. Cons: Everything is extra. They charge you additional for Air Conditioning (also not mentioned in the description). There are no soap/shower products as claimed, only one small packet of shampoo. It is very noisy - we had to have the window open and there is a lot of street noise. The hotel is very hard to find - it is around the corner in a very small street with just a placard on the door. It is more of an apartment building than a hotel. Overall, the stay was fine. The room was clean and aside from no AC in the 80 degree weather, comfortable. Consider this hotel for location only.
Verified Hoteles.com guest review

8/10 Very Good

Good Choice
The room we had was smaller than expected and we are a very tall couple so it felt cramped but Riana's attention and tips were so personal and great that it made up for everything!!! We were so near to Ponte Vechio and without paying high crazy fees!!!
Verified Hoteles.com guest review

10/10 Exceptional

Promenade is Paradise!
We had a wonderful experience at the Promenade. The owner was most helpful to us and more than willing to accommodate any requests. Great location too! The atmosphere was very peaceful and comfortable. Nice size rooms!
Verified Hoteles.com guest review

2/10 Poor

hotel given us rooms in a different hotel
Booked Promenade hotel on the river side. But the owner give us a room in a different hotel where we have to walk 10 mins to it. I found this hotel owner very dishonest.
Verified Hoteles.com guest review

8/10 Very Good

Nice Hotel, Perfect Location and Friendly Staff
Stayed at the Promenade for 4 nights for a short break with partner. Its a small hotel with everything you need. The room was clean, with a beautiful view over the river. The lady who helped us during our stay was lovely. The only thing was that the hotel could be quite noisy at times, which is not the fault of the hotel but just the surrounding area, I think if you stay in any of the more popular parts of Florence you will get the same thing. It was walking distance from all the major sights in Florence.
Verified Expedia guest review

2/10 Poor

We paid extra for air conditioning and both nights they had power outages which didn't help in hot summer stay - also charges for holding our luggage where most places do not. Location of hotel is dissieving - although in close proximity to centre of Florence - not very comfortable and too many stairs to climb w luggage !
Verified Expedia guest review

4/10 Fair

It was ok
We got to the "hotel" and it was a little frustrating. There was no clear sign as to where it was located. It's on the third floor of a random building that has other businesses and possibly other people living there. The front door was open and saw Promenade was on the third floor. we walked to the third floor and the doors were locked. We buzzed the buzzer for about ten minutes until we decided to leave to try to contact the management. After an hour, we were able to contact the person who said they were there but didn't hear the buzzer. So I told them we would be there in 5 minutes and to answer the door. They told us that we had to use the buzzer on the outside for them to hear it and would then meet us at the door. We did that, but no one answered the phone. We FINALLY had someone answer the door only to find out that we hadn't paid for the room. They told us that booking on Travelocity only holds the reservation, which they didn't have that information either. We had to pay extra if we wanted A/C and the bed they claim is a King size bed is really a Queen size. There was a street right outside, and of course it was trash pickup. To say we got any sleep what so ever would be an understatement. The room definitely wasn't as decorated as it is in pictures. Our view was of a back dark alley. Check out was leaving the key on the front desk because no one was there and sending an email saying we left the key. No foor or breakfast was served that we knew about either.
Verified Travelocity guest review

8/10 Very Good

Basic room in good location
The room was very plain and basic with a very small bathroom. The only amenity was free wifi. Quality aside, the hotel is in a great location - close to many sites and fairly quiet. Be prepared for a very small elevator or three flights of stairs. Ryana, the proprietor, was very nice and helpful and made us feel very welcome in florence.
Verified Hoteles.com guest review

8/10 Very Good

great location
a very pleasent stay. Very nice and helpfull owner which welcomed us. The location is incredible, less tan 100 mts to ponte vechio. It was a bit hard to find, but once we found it, it was great
Verified Hoteles.com guest review

8/10 Very Good

Great Location, service ok
The location of this hotel could not be better, just across the Ponte Vecchio bridge. On the other hand is a boutique hotel and the service was K, I will give 3 out of 5.
Verified Hoteles.com guest review

8/10 Very Good

Superb location next to Ponte Vecchio, but noisy
Great location and very helpful manager, providing lots of good tips. We were staying as a family in quadruple room, so it was convenient if a little cramped. However, it is really noisy until very late. Extra charges for holding luggage and for air conditioning.
Verified Hoteles.com guest review

10/10 Exceptional

Awesome stay
excellent
Verified Hoteles.com guest review

8/10 Very Good

Posizione strategica per visitare le principali attrazioni di Firenze e camera spaziosa e arredata in modo gradevole. L'albergo è di fatto un "affittacamere" in uso agli ospiti. Disponibilità colazione non fattibile per restrizioni COVID, ma con molti locali a pochi metri non era un problema. Stranezza per l'aria condizionata, disponibile a richiesta, con un extra costo giornaliero di 10 euro.
3-night family trip
Verified Expedia guest review