First impression was the believable wafting of Clorox odor in the elevator. Clorox coming from our room, which, I was told by the snarky manager, to clean the apartment prior to our arrival. Clorox smell so bad, it remained for 24 hours. There was moisture emanating from some of the vertical walls in the living room. The sofa felt like a relic of the 1940s and was simply disgusting. The safe was not a safe at all, as it could be opened with a key by anyone with a key. I asked the manager to move us as I indicated the photos on site were not representative of condition of room. He gave me a typical "nothing he can do" response and that the Clorox smell was for our benefit as we were checking in 3 hours early. We were to stay 4 nights. After the third night, while my wife and I were out on the town, the hotel staff started to remove wall panels. Apparently, there was a water leak, which most likely had been present from the time we checked in. Hence the Clorox to abate any mold. Finally moved to another room, which was nicer. In short, our experience was terrible and I will be asking hotels.com for a refund.