The check-in process is a nightmare. I arrived firstly to find that the address on the listing does not exist (there isn't a unit C, only A and B). At that address there was a solo security guard that had no idea about my reservation. When I called the phone number on the booking, it was a private number of an unknown person that told me "Send me a WhatsApp". I did, to which he responded with another contact number. I messaged that second person and there was no response. I called and when they picked up they said "I have little battery, your room number is XXX". I went back to the same security guard and asked if he had a key for such a room and he gave it to me with no questions, no information. A complete disaster! The apartment was ok then, but no coffee machine, no toiletries.