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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

2.0 star property
Hotel with restaurant, near University of Tennessee

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Interior detail
Signature Suite | Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Signature Suite | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services
Restaurant

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Valet parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Concierge services
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The price is $269
$315 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Signature Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Romantic Suite, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Executive Studio, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Knoxville Downtown University, an IHG Hotel
Pool
Pet friendly
Parking available
Free WiFi
9.2 out of 10, Wonderful, (1000)
The price is $105
$123 total
includes taxes & fees
Dec 16 - Dec 17
Crowne Plaza Knoxville Downtown University, an IHG Hotel
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About the neighborhood

Map
428 South Gay St, Knoxville, TN, 37902

What's nearby

  • Tennessee Theatre - 3 min walk - 0.3 km
  • Market Square - 3 min walk - 0.3 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 15 min walk - 1.3 km
  • Neyland Stadium - 4 min drive - 2.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Stock & Barrel - ‬3 min walk
  • ‪Downtown Grill & Brewery - ‬1 min walk
  • ‪J.C. Holdway - ‬4 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪Coffee & Chocolate - ‬2 min walk

About this property

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

When you stay at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel, you'll be within a 15-minute walk of Knoxville Convention Center and University of Tennessee. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, this hotel is just a 5-minute drive from Neyland Stadium. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Covered onsite valet parking (USD 35 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Concierge services

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible lounge
  • Grab bar in bathtub
  • Bathtub grab bar height (inches): 2
  • Grab bar in shower
  • Shower grab bar height (inches): 2
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Lilou - Onsite fine-dining restaurant.
Lilou - Onsite bar. Open daily.

Fees & policies

Parking

  • Covered valet parking costs USD 35 per day with in/out privileges

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Cleo
Hotel Cleo Knoxville
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Hotel

Frequently asked questions

Does Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel offer free cancellation for a full refund?
Yes, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
Yes. Valet parking costs USD 35 per day.
What are the check-in and check-out times at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?
Yes, there's an onsite restaurant, Lilou.
What's the area around Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel like?
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is a short 8-minute walk from Knoxville Convention Center and 15 minutes' walk from University of Tennessee.

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

BEST STAY IN KNOXVILLE❤️❤️
It was a beautiful hotel and everyone was so lovely!!!
Blaike, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Bob, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Jonathan, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Alisha, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

pearl, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Hotel was beautiful and convenient to everything.
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Sweet Hotel
We were just in town one night on our way elsewhere. It was fun to explore the area around the hotel, though it was not very much. The food was awesome! the hotel is very romantic and old.
Gail, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Over priced. Price gouging. Would not come back
Lee, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Ricardo, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing
Keith, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Wow, what an wonderful hotel
What a wonderful little boutique hotel. So charming. I was there on business but wished it was for pleasure. Only 16 rooms and they were so nice and comfortable. It is in my top 5 hotels I have ever stayed in over my 25 plus years of business and pleasure travel. And the small staff couldn't have been nicer and more helpful. If anyone askes me where to stay in Knoxville this is my recommendation.
Matt, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Gorgeous hotel.
Beautiful hotel, Beautiful room. Very large room with nice furniture and wood flooring. An absolute steal!!
Casey, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great Staycation Option
Beautiful new hotel in downtown Knoxville. Excellent staff!
John, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Only issue is we didn’t have hot water for my stay. Everything else was great.
Craig, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

jonathan, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Absolutely like being in a European hotel. Absolutely recommend if you want intimacy and an elegant environment.
Nathaniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely Gem
Even though the property had no hot water available for the stay, we LOVED this experience nonetheless and would choose this hotel again. It was so charming, cute and quaint but spacious, quiet and comfortable. We only had drinks (unique and delicious) in the hotel’s restaurant but would eat there next visit.
Gretchen, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent place
This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.
Thomas, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Erik, 2-night trip
Verified Hoteles.com guest review

6/10 Good

HOT WATER OUT & NOT REFUNDED WHAT I WAS PROMISED
They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.
Krystle, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

William, 2-night trip
Verified Expedia guest review