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Jungala Park Hotel at VidantaWorld Riviera Maya

5.0 star property

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5 outdoor pools, cabanas (surcharge), pool umbrellas
Pro shop
55-inch LED TV with cable channels
20 restaurants, breakfast served
Private beach, white sand, free beach shuttle, beach cabanas
Experience a tropical oasis at Jungala Park Hotel at VidantaWorld Riviera Maya, where you can tee off on the 18-hole golf course or unwind with a rejuvenating spa treatment. Enjoy in-room WiFi, and choose from 20 on-site restaurants for any meal of the day. With beach volleyball, waterslides, poolside bars and coffee shops/cafes nearby guests have left great reviews about their stay.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free breakfast
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Golf course
  • 20 restaurants and 2 beach bars
  • 5 poolside bars and 4 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools and lazy river
  • Water park
  • Free airport shuttle
  • Free beach shuttle
  • Free theme park shuttle

Feel at home (6)

  • Babysitting (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
The current price is $989
$1,200 total
includes taxes & fees
May 9 - May 10

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Luxury Suite

55-inch LED TV with cable channels

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for Luxury Suite With Summer Camp

Luxury Suite With Summer Camp | Premium bedding, down comforters, minibar, in-room safe

Luxury Suite With Summer Camp

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710

What's nearby

  • Maroma Beach - 1 min walk - 0.0 km
  • Paradise Beach - 1 min walk - 0.0 km
  • Playa Paraiso Golf Course - 7 min drive - 5.1 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 5.2 km
  • Tres Rios Ecopark - 18 min drive - 15.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Cozumel Intl. Airport (CZM) - 17.9 miles/28.8 km
  • Free airport shuttle
  • Shopping center shuttle (surcharge)
  • Free beach shuttle
  • Free theme park shuttle

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬12 min walk
  • ‪Star Café - ‬8 min drive

About this property

Jungala Park Hotel at VidantaWorld Riviera Maya

Placing you just steps from Maroma Beach, Jungala Park Hotel at VidantaWorld Riviera Maya offers a private beach where you can enjoy cabanas, beach umbrellas, and yoga. There's plenty of fun with the 5 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Chiringuito, one of 20 restaurants, serves lunch. There are 2 beach bars, a golf course, and in-room conveniences like microwaves and kitchen islands.

Languages

English, Portuguese, Spanish

At a glance

    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • This property's water park is closed every Thursday and Friday.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite valet parking (USD 7 per day; includes in/out privileges)
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:00 PM*
DONE

Offsite

    • Free beach shuttle
    • Shopping center shuttle*
    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–12:30 PM
  • 20 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 5 poolside bars
  • 2 swim-up bars
  • 3 coffee shops
  • 24-hour room service

Traveling with children

  • Water park access (surcharge)
  • Lazy river
  • Free theme park shuttle
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On a private beach
  • Free beach club
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Beach volleyball
  • Golf lessons

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Terrace
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 5 outdoor pools
  • Water park access (surcharge)
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Outdoor pickleball court
  • Lazy river
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Accessible airport shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Ice maker
  • Highchair
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Chiringuito - This theme restaurant serves lunch only. Guests can enjoy drinks at the bar.
Gong - This theme restaurant serves dinner only. Reservations are required. Open daily.
Quinto - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Nektar - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Del Lago Restaurante - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 1000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.87 per accommodation, per night

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Uncovered valet parking costs USD 7 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Does Jungala Park Hotel at VidantaWorld Riviera Maya offer free cancellation for a full refund?

Yes, Jungala Park Hotel at VidantaWorld Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jungala Park Hotel at VidantaWorld Riviera Maya?

Yes, there are 5 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Jungala Park Hotel at VidantaWorld Riviera Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Jungala Park Hotel at VidantaWorld Riviera Maya?

Yes. Valet parking costs USD 7 per day.

Is airport shuttle service offered by Jungala Park Hotel at VidantaWorld Riviera Maya?

Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM on request.

What are the check-in and check-out times at Jungala Park Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Jungala Park Hotel at VidantaWorld Riviera Maya and nearby?

Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Jungala Park Hotel at VidantaWorld Riviera Maya also has 2 swim-up bars and 5 poolside bars, as well as a private beach and a health club.

Are there restaurants at or near Jungala Park Hotel at VidantaWorld Riviera Maya?

Yes, there are 20 onsite restaurants.

Does Jungala Park Hotel at VidantaWorld Riviera Maya have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a blender, and a coffee maker.

What's the area around Jungala Park Hotel at VidantaWorld Riviera Maya like?

Jungala Park Hotel at VidantaWorld Riviera Maya is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Nicklaus Design Golf Course.

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Jungala Park Hotel at VidantaWorld Riviera Maya Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay

Amazing stay! Do not hesitate to book, the staff cannot do enough for you. We had a birthday during our stay & they made it one to remember. All the extra touches in the room & the service was 10/10. Highly recommend the beach club/ Jungala.
jodi, 3-night trip

8/10 Very good

It was a beautiful resort, a little large, but transportation with the use of shuttles was good. Only issue was some things were a bit expensive, $6.00 CAD for a can of pop for example is a bit much imo.
Zachary, 8-night trip

10/10 Exceptional

It’s a great hotel. The kids had fun at the waterpark. It is tough getting around the resort because you have to get picked up by a golf cart every time. It’s a massive resort! The food was pretty good, everything was a little pricey, but it was to be expected.
Peter, 7-night trip

2/10 Poor

The worst vacation I have ever had this was horrible
Ariel, 5-night trip

6/10 Good

It has the potential to be amazing but little things got in the way. Transportation from airport was terrible and took many hours. We were quite tired when we arrived only to be placed in a suite that literally was missing the tvs from the wall. They quickly got new tvs hung up, my daughter slipped off her shoes and stepped on the rug to find it was saturated in water (completely flooded). Did no one inspect the room? An hour later we were in a new room and at this point we missed all dining options. In the new room the tv didn’t work at all but we reported it and moved in. It was never fixed during our stay. All of the restaurants were booked ahead so we had to wait in line at the one restaurant that didn’t require reservations. Room service was spotty. Overall the property was beautiful but these things really got in the way.
BRIAN L., 4-night trip

10/10 Exceptional

Review of Jungala Hotel Our 10-day stay at Jungala Hotel was a mix of stunning features and minor challenges. The rooms are clean, modern, and beautifully designed, with comfortable beds and a serene jungle setting that’s perfect for nature lovers. The hotel provides access to an exclusive beach club, though it’s a 10–15-minute golf cart ride from the rooms. The beach club is fantastic—cabana rentals are free (but must be booked early), and the menu offers delicious, clean options. The waiters are friendly, attentive, and quick. While the beach is free of seaweed, it is rocky, with a small area for swimming. My kids enjoyed exploring the rocks and finding sea creatures. The dining experiences were exceptional. Tremont, an Italian restaurant, served amazing food, and Alain, our waiter, was outstanding. Breakfast at Quinto, included in our package, was beautifully presented with a variety of options. The Salum area added charm with its lively bars, food stalls, and illuminated cabanas at night. While the resort is beautiful, transportation can be frustrating. The golf cart rides between areas can take 30 minutes round trip, and walking to main areas can take up to 50 minutes. Additionally, our first days were marred by issues like no hot water, which were resolved quickly. Special thanks to Jaz and Emmanuel for making our stay enjoyable. Despite the setbacks, the resort’s amenities, exceptional food, and beautiful surroundings make it worth a visit. We recommend Jungala
Joseph, 10-night trip

6/10 Good

Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
anna, 9-night trip

4/10 Fair

READ the bill on checkout. There was ~500 USD worth of errors which took them 30 minutes to correct. 5 stars for Edgar (Jungala Park Hotel) and Arturo (Gong restaurant). These two went above and beyond. Melanie of Jungala Park Hotel was either super incompetent or untrained. On checkout we noticed ~10000 pesos (~500 USD) worth of incorrect charges (which took 30 minutes to resolve on checkout). That made us late for hotel arranged transportation (part of package) to airport to which the transportation staff not only gave us attitude but said they will not be able to transport us at all. Only after escalating to a manager did they honor their commitment. We felt tremendous inefficiency throughout the property (yes they had much staff but not efficient). Staff responses to queries many times seemed like they were LYING in order to take the easy way out. Our family of 5 made the package reservation which included aqua park access. On the day of access they randomly said only four park tickets were included, sucks to be the 5th family member. Bottom line, it was a ploy to extort an additional ticket which was supposed to be part of the package. All 5 laundry machines of the property were not functioning illustrating poor inspection and maintenance. When we pressed the issue their first response was just pay for hotel done laundry, and only after we pressed that its ridiculous that all 5 machines are non-functional they said "ok we will do your laundry for free".
Joy, 4-night trip

10/10 Exceptional

Ryan, 5-night trip

2/10 Poor

cero lo recomiendo no tiene personal y el precio sobrevaluado
DAYRA, 7-night trip

10/10 Exceptional

David, 2-night trip

10/10 Exceptional

Firas, 8-night trip

10/10 Exceptional

Lacey, 5-night trip

8/10 Very good

ROSA MARGARITA, 7-night trip

6/10 Good

Adonia Dayanara Medrano, 7-night trip

4/10 Fair

Angelica, 9-night trip

6/10 Good

Moises, 4-night trip