After staying in the hotel one night, I thought I would have received basic room service or asked If I needed fresh towels, etc. I did not. Later, I discovered the room was missing basic amenities that they claimed they would have, such as an Iron. When I called to informed them, I was told" That room is not going to come with one." When I asked for a credit, I was told to come downstairs and pick up one. Not that they would bring me one. After getting dressed and going downstairs, the front desk clerk got nasty with me. After I returned to room, discovered iron did not work. I informed the front desk in morning. I received a new iron and room service. The mysteriously found a new one.
Everyday I stayed there, I had to get key recharged for room access. Hotel was missing basic security.
Front desk clerks sat at desk doing their hair and talking on the phone.