km. 9.5 Blvd. Kukulcan, Zona Hotelera, Lote 5B2, Cancun, QROO, 77500
What's nearby
Cancun Convention Center - 2 min walk
Gaviota Azul Beach - 7 min walk
Forum Beach - 8 min walk
Chac Mool Beach - 13 min walk
Hotel Zone Beaches - 12 min drive
Getting around
Cancun Intl. Airport (CUN) - 26 min drive
Restaurants
Riu - 4 min walk
Starbucks - 3 min walk
Kawachi Specialty Restaurant - 4 min walk
Hotel Miramar - 5 min walk
Mextreme - 4 min walk
About this property
La Palma Beachfront - Self Check In
You'll be in a fantastic location at La Palma Beachfront - Self Check In, just a 5-minute walk from Cancun Convention Center and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
What to do
Beach nearby
Services
Front desk (limited hours)
Facilities
Garden
Terrace
An outdoor pool
Dock
Outdoor furniture
Accessibility
1 stairs to reach property
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Special features
Dining
Almadía Cancún Bar - Onsite seafood restaurant.
Alebri's Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Also known as
Palma Beachfront Self Check In
La Palma Beachfront Self Check In
La Palma Beachfront - Self Check In Hotel
La Palma Beachfront - Self Check In Cancun
La Palma Beachfront - Self Check In Hotel Cancun
Frequently asked questions
Does La Palma Beachfront - Self Check In offer free cancellation for a full refund?
Yes, La Palma Beachfront - Self Check In does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Palma Beachfront - Self Check In?
Yes, there's an outdoor pool.
Are pets allowed at La Palma Beachfront - Self Check In?
Sorry, pets aren't allowed.
Is parking offered on site at La Palma Beachfront - Self Check In?
Sorry, there's no onsite parking at La Palma Beachfront - Self Check In.
What are the check-in and check-out times at La Palma Beachfront - Self Check In?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at La Palma Beachfront - Self Check In?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.
What is there to do at La Palma Beachfront - Self Check In and nearby?
La Palma Beachfront - Self Check In has an outdoor pool and a garden.
What's the area around La Palma Beachfront - Self Check In like?
La Palma Beachfront - Self Check In is located near Caracol Beach in Zona Hotelera, a short 2-minute walk from Cancun Convention Center and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
La Palma Beachfront - Self Check In Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 4, 2024
Good service
Erika
Erika, 7-night trip
Verified Expedia guest review
8/10 Very Good
Jul 22, 2024
Very well situated near the hotel zone. Walkable to all the fun action, near restaurants, tours and shopping. The room is really nice but not entirely private and parking is very difficult. Didn’t feel entirely safe as there is no front desk after hours and anyone can walk in.
jim
jim, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2024
Restaurants below with live music and the pool and beach below
Oscar
Oscar, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 11, 2024
It wasn’t the best
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 4, 2024
Perfect location, beautiful room right on the beach and excellent seafood restaurant underneath. Make sure you have clear instructions for self check in prior to your flight.
Monique
Monique, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 28, 2024
Wasy access to the beach, plenty of restaurants options at walkable distance. Hotel staff made my stay better as they provided recommendations about local stores, transportation and food.
Jose
Jose, 5-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Marlon
Marlon, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
May 4, 2024
sophie
sophie, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 17, 2024
It’s good location cute, private and beautiful. Price is nice for the location. But no service almost! No introduction to follow, such as, the gate was locked in weekend, no information about the code till to call the on call staff. Bath room window latch is broken, There is no chair in our room. Office staff is not willing to accommodate reasonable request like shower drain is clotted, any smaller pillow available? I wish they could improve customer service and have a guidance information in written form for future guests.
Serena
Serena, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 20, 2024
Lucas Mitchel
Lucas Mitchel, 3-night trip
Verified Expedia guest review
2/10 Poor
Mar 19, 2024
Si no está seguro de llegar antes de la 5pm no se quede en este hotel traté de que me dieran un cuarto reservado después de llegar como alas 6 30 pm y la única respuesta fue ya le mandamos la información por expidia . pude hablar con carolina y su única respuesta en txt por teléfono sabiendo que estaba afuera del hotel fuen ya le mandamos la información como entrar al cuarto una información que nunca me llego fue una lastima que no icieran el menor intento de arreglar la cituaciom soy tan incapaces que al día siguiente después de encontrar otro hotel resibo un mensaje de carolina alas 9am preguntado como estoy le contesté que no estuviera molelestando ya que yo no estaba en su hotel y me contestó lol (le mandamos la información por expidia ) por 10 ves e pocas palabras no dudo que el lugar esté bien pero tengan cuidado si llegan tarde que sepan como entrar
Julio
Julio, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 17, 2024
The place is a super bargain. You can't beat the price for the area. The band at the restaurant pkays until around 11pm, but we knew that coming in so it didn't take away from the experience. The ocean is literally steps away and the beach us lovely. I personally dud not like Cancun very much. Just another tourist trap to me, be the room was very nice. We enjoyed it.
ira
ira, 4-night romance trip
Verified Expedia guest review
2/10 Poor
Mar 14, 2024
Aleksey
Aleksey, 3-night trip
Verified Expedia guest review
4/10 Fair
Mar 13, 2024
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there.
I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby.
I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient.
All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
Robert
Robert, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 29, 2024
Everything was excellent
eliran
eliran, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2024
I was in room #8 and it was perfect! Pool right off the beach ENORMOUS room, patio right outside the door. Super easy check in! The door to the hotel is a little hidden, but if you end up at the restaurant they will show you to the hotel door 😍 I'll stay here again next time I'm in Cancun!
Jordyn
Jordyn, 2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 18, 2024
Property is right next to isla mujeres ferry terminal so really accesible. Supermarket is also right across the street. Overall in a great location if you’re looking to be in the zona hotelera nearby lots of food/entertainment. Our room was cleaned daily which was very nice. A little noisy, but nothing too crazy. Beach is steps away from the hotel. 8/10 would recommend!
Abigail
Abigail, 4-night trip
Verified Expedia guest review
2/10 Poor
Feb 18, 2024
When we got there right off the bat the room was super humid but we didn’t think much of it because the beach and pool is right next to it. We later found that they had cockroaches and big ones too. We sent a message to the lady upfront and all she said was sorry and that she didn’t know that they had cockroaches. It doesn’t even end there the mattress was so dirty it was yellow and had fleas or some type of bugs we have bites all over our body. The bedroom sheets were of poor quality super thin to the point that they feel damp because of the humidity. Their WiFi was so bad we had to use the WiFi of the restaurant next to our room. Do not stay here it has been the worst hotel I’ve ever been to the pictures that they put look nice but that’s not how it actually was. I do not recommended this hotel I suggest that you stay away. I really wish we could get our money back or at least some of it. I am so disappointed.
Sayri
Sayri, 6-night romance trip
Verified Expedia guest review
6/10 Good
Feb 17, 2024
Oscar Martin De La
Oscar Martin De La, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 15, 2024
It was very good experience with our stay.
Anisha
Anisha, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 8, 2024
Pavel
Pavel, 3-night trip
Verified Expedia guest review
2/10 Poor
Feb 7, 2024
I was very surprised that Expedia would advertise for this hotel. It was miserable. The air conditioner was nasty, no tissues, no washcloths, the washcloth was like a bar rag or hand towel. I do have pictures if you would like to see them or view was terrible. The smell was gross when we open the window. I guess I expected a lot more I was embarrassed.