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Hotel Portella

5.0 star property
Luxury hotel with restaurant, near Cathedral of Santa Maria of Palma

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Photo gallery for Hotel Portella

Terrace/patio
Premium bedding, minibar, soundproofing, iron/ironing board
Terrace/patio
Coffee/tea maker, electric kettle
Reception
Nestled in Palma de Mallorca Old Town, Hotel Portella offers a tranquil retreat with a daily manager's reception and coffee shop. Unwind in the steam room, explore the beautiful garden or stay connected with high-speed WiFi. Previous guests have praised the helpful staff.
VIP Access

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Gym
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $347
$384 total
includes taxes & fees
Apr 9 - Apr 10

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite

Premium bedding, minibar, soundproofing, iron/ironing board

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
Pillow menu
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (Can Serra)

Premium bedding, minibar, soundproofing, iron/ironing board

Family Room, 2 Bedrooms (Can Serra)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
2 bedrooms
Ceiling fan
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Double Room

Premium bedding, minibar, soundproofing, iron/ironing board

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
Separate bedroom
Ceiling fan
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Can Serra Patio)

Family Suite, 2 Bedrooms (Can Serra Patio) | Premium bedding, minibar, soundproofing, iron/ironing board

Family Suite, 2 Bedrooms (Can Serra Patio)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
  • City view
  • 52 sq m
  • Sleeps 5
  • 2 King Beds and 1 King Sofa Bed

View all photos for Exclusive Apartment, 4 Bedrooms (Artist Residence)

Premium bedding, minibar, soundproofing, iron/ironing board

Exclusive Apartment, 4 Bedrooms (Artist Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
  • City view
  • 126 sq m
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Sofa Beds

View all photos for Deluxe Suite, 2 Bedrooms (Portella Patio)

Premium bedding, minibar, soundproofing, iron/ironing board

Deluxe Suite, 2 Bedrooms (Portella Patio)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
  • City view
  • 79 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Grand Suite Arab Baths

Premium bedding, minibar, soundproofing, iron/ironing board

Grand Suite Arab Baths

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
  • City view
  • 70 sq m
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Premium Suite, 2 Bedrooms (Mirador Portella)

Premium bedding, minibar, soundproofing, iron/ironing board

Premium Suite, 2 Bedrooms (Mirador Portella)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
Pillow menu
Sofa bed
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Superior Suite, 2 Bedrooms (Santa Clara)

Premium bedding, minibar, soundproofing, iron/ironing board

Superior Suite, 2 Bedrooms (Santa Clara)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Smart TV
  • City view
  • 58 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Double Room

Premium bedding, minibar, soundproofing, iron/ironing board

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Pillow menu
Premium bedding
Ceiling fan
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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9.8 out of 10, Exceptional, 502 reviews
The price is $351
$388 total
includes taxes & fees
Apr 8 - Apr 9
Es Princep - The Leading Hotels of the World
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About the neighborhood

Map
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001

What's nearby

  • Paseo Maritimo - 2 min walk - 0.2 km
  • Cathedral of Santa Maria of Palma - 4 min walk - 0.4 km
  • Plaza Mayor de Palma - 7 min walk - 0.6 km
  • Plaza Espana - 13 min walk - 1.1 km
  • Port of Palma de Mallorca - 13 min drive - 5.0 km

Getting around

  • Palma de Mallorca Airport (PMI) - 15 min drive
  • Marratxi Pont d Inca Station - 13 min drive
  • Marratxi Poligon Station - 16 min drive
  • Marratxi Station - 18 min drive
  • Intermodal Station - 15 min walk
  • Jacint Verdaguer Station - 23 min walk

Restaurants

  • ‪Cappuccino Palau March - ‬7 min walk
  • ‪Giovanni l - ‬7 min walk
  • ‪The Guinness House - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Ca's Caparrut - ‬5 min walk

About this property

Hotel Portella

When you stay at Hotel Portella, you'll be within a 15-minute walk of Cathedral of Santa Maria of Palma and Plaza Espana. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a steam room.

Languages

English, French, German, Italian, Spanish
VISIBILITY

At a glance

Hotel size

    • 14 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Covered onsite valet parking (EUR 65 per day)
    • Onsite garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • Private winery tours
  • Winery release events
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Steam room
  • Wine tasting room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible path to elevator
  • Tile flooring in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Chef
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 35 for children

Parking

  • Covered valet parking costs EUR 65 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H5478521

Also known as

Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Portella offer free cancellation for a full refund?

Yes, Hotel Portella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Portella?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Portella?

Yes. Valet parking costs EUR 65 per day.

What are the check-in and check-out times at Hotel Portella?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Portella?

No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.

What is there to do at Hotel Portella and nearby?

Have fun with nearby activities like cycling, hiking, and mountain climbing. Enjoy amenities like a 24-hour fitness center, spa services, and a garden.

Are there restaurants at or near Hotel Portella?

Yes, there's an onsite restaurant.

What's the area around Hotel Portella like?

Hotel Portella is a short 4-minute walk from Cathedral of Santa Maria of Palma and 13 minutes' walk from Plaza Espana.

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Hotel Portella Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay!
Gregory, 1-night trip

10/10 Exceptional

Gorgeous hotel
Gorgeous hotel and spotless. Staff were very helpful and friendly. Thankyou for a lovely stay.
Yvonne, 1-night trip

10/10 Exceptional

Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Angela, 4-night trip

10/10 Exceptional

Great👍
Great Hotel , with great service from everyone working there 👍
Fredrik, 2-night trip

10/10 Exceptional

Really nice hotel in the centre of Mallorca. Simple yet attention to detail
Lulu, 1-night trip

10/10 Exceptional

The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding.
Stefan, 4-night trip

10/10 Exceptional

The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Shari, 1-night trip

10/10 Exceptional

This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Mauricio, 3-night trip

10/10 Exceptional

John, 2-night trip

10/10 Exceptional

Ben, 4-night trip

10/10 Exceptional

Yeonhee, 1-night trip

10/10 Exceptional

Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal. Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.
Maja, 5-night trip

10/10 Exceptional

Paul, 5-night trip

10/10 Exceptional

Judith, 2-night trip

10/10 Exceptional

John, 2-night trip

10/10 Exceptional

Sarah, 1-night trip