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Shenzhen Kaili Hotel

3.5 star property
Hotel with spa, near Dongmen Pedestrian Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shenzhen Kaili Hotel

Lobby
Hallway
Room (Fashion) with Free Sauna | Premium bedding, down comforters, in-room safe, desk
Daily full breakfast (CNY 38 per person)
Interior detail

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $44
$51 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
HDTV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Fashion Room

Fashion Room | Premium bedding, down comforters, in-room safe, desk

Fashion Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Warm Room )

Standard Room (Warm Room ) | Premium bedding, down comforters, in-room safe, desk

Standard Room (Warm Room )

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2016
Premium bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Air conditioning
8.6 out of 10, Excellent, (419)
The price is $37
$43 total
includes taxes & fees
Nov 26 - Nov 27
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About the neighborhood

Map
No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 12 min walk - 1.1 km
  • The MixC Shopping Mall - 3 min drive - 2.7 km
  • Huaqiangbei - 3 min drive - 3.4 km
  • Luohu Port - 4 min drive - 3.3 km
  • Huanggang Border Crossing - 8 min drive - 8.2 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 39 min drive
  • Hong Kong International Airport (HKG) - 52 min drive
  • Sungang Railway Station - 6 min drive
  • Hong Kong Sheung Shui Station - 7 min drive
  • Shenzhen Station - 20 min walk
  • Xiangxicun Station - 7 min walk
  • Wenjin Station - 10 min walk
  • Renmin South Station - 12 min walk

Restaurants

  • ‪凯利茶餐厅 - ‬2 min walk
  • ‪鸣记烤鱼 - ‬3 min walk
  • ‪湘苑酒楼 - ‬5 min walk
  • ‪肯德基 - ‬1 min walk
  • ‪乐巢milky酒吧深圳店 - ‬2 min walk

About this property

Shenzhen Kaili Hotel

At Shenzhen Kaili Hotel, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Huaqiangbei. Guests can indulge in Thai massages at the spa, and Kaili Cafe serves breakfast, lunch, and dinner. Also, Luohu Port and Shenzhen Convention and Exhibition Center are within a short drive. The property is just a short walk to public transportation: Xiangxicun Station is 7 minutes and Wenjin Station is 10 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

Hotel size

  • 137 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: noon
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Use of nearby fitness center

Working away

  • Meeting room
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Full-service spa
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Dining

Kaili Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 500.00 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 38 for adults and CNY 38 for children

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen

Frequently asked questions

Does Shenzhen Kaili Hotel offer free cancellation for a full refund?
Yes, Shenzhen Kaili Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shenzhen Kaili Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shenzhen Kaili Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Shenzhen Kaili Hotel?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Express check-out is available.
What is there to do at Shenzhen Kaili Hotel and nearby?
Shenzhen Kaili Hotel has a spa and a steam room.
Are there restaurants at or near Shenzhen Kaili Hotel?
Yes, there's an onsite restaurant, Kaili Cafe.
What's the area around Shenzhen Kaili Hotel like?
Shenzhen Kaili Hotel is in Luohu, a short 7-minute walk from Xiangxicun Station and 12 minutes' walk from Dongmen Pedestrian Street.

Shenzhen Kaili Hotel Reviews

Reviews

8.0

Very Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Eliza, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Near the station and shopping mall
HONG LIAN, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

BICH LAN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

good services
Bai Lu, 1-night trip
Verified Expedia guest review

8/10 Very Good

Excellent location
Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Wendel, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Helen, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Good Location
Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Keith, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Karnail Singh, 6-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Good!
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Patrick, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter loved the Kai Li Hotel!
The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Peter J, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Good experience, bit old fixtures
Karnail Singh, 5-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Location is good and near to mtr and shopping centre
James, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Highly rated
Staffs were helpful, comfortable
frank, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

A second home
Great location in Shenzhen, helpful and friendly staff
Glenn, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

It's in a perfect location. The staff very friendly and helpful.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very Good

WE ENJOYED A LOT IN KAILI
AMAZING
Shalini, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

It was clean, staff was very helpful, great location, great services
9-night family trip
Verified Travelocity guest review

6/10 Good

location good but room is dusty ... no free shaver provided.. have to pay if u need shaver
Shereen, 5-night family trip
Verified Expedia guest review

2/10 Poor

Upon check in, the receptionist asked me to pay RMB 1200 in CASH or via credit card. I told them I did not have so much cash in hand and i offered to pay via ALIPAY or WECHAT Pay but they insisted otherwise. Took me to flare up at their main hall before they were even willing to give me the breakdown of room charges and deposit. It amounted only to RMB 1072 instead of 1200!!!! And actually, only the deposit of 300 needed to be paid in cash, the rest could of course be settled with either Wechat or Alipay which is what I have been paying with in every other hotel I stayed in in CHina.
Lee, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Staff need to upgraded their self in communicate language as most of the staff cannot speak English. Hotel also must provide food for Muslim customer. Other than that, room clean, tidy, nice, near with MTR and Mall. Strategic location and value for money.
Idham, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Convenient location for food and shopping. Carpet not so clean.
James, 4-night family trip
Verified Expedia guest review

8/10 Very Good

First stay at Kaili Hotel
Clean, no smoking smell, comfortable, plenty of local food store and mtr is just nearby
Chin Wah, 3-night family trip
Verified Hoteles.com guest review