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Mistiq Temple II

3.0 star property
Apartment with 7 outdoor pools, near Tulum Beach

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Photo gallery for Mistiq Temple II

7 outdoor pools, open 9:30 AM to 9:00 PM, pool umbrellas, sun loungers
Exclusive Penthouse | Living area | Flat-screen TV
Exterior
Premium Penthouse | Living area | Flat-screen TV
Premium Penthouse | Individually decorated, individually furnished, blackout drapes

Reviews

7.8 out of 10
Good
Mistiq Temple II puts you within a 10-minute drive of Tulum Beach and Tulum National Park. 7 outdoor pools and a beach shuttle are other highlights, and apartments offer kitchens and flat-screen TVs. Fellow travelers say great things about the helpful staff.

Popular amenities

  • Pet friendly
  • Parking available
  • Kitchen
  • Non-smoking
  • Microwave

Main amenities (7)

  • 30 smoke-free apartments
  • 7 outdoor pools
  • Free beach shuttle
  • Air conditioning
  • Garden
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Kitchen
  • Garden
  • Blackout drapes/curtains
  • Flat-panel TV
  • Free parking nearby
  • 7 outdoor pools

Room options

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Showing 5 of 5 rooms

View all photos for Exclusive Penthouse

Exclusive Penthouse | Individually decorated, individually furnished, blackout drapes

Exclusive Penthouse

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Mini-fridge
Dining table
  • 165 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Basic Loft

Basic Loft | Living area | Flat-screen TV

Basic Loft

Highlights

Deck/patio
Yard
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, Garden View

Deluxe Penthouse, Garden View | Living area | Flat-screen TV

Deluxe Penthouse, Garden View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Flat-screen TV
  • 68 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Living area | Flat-screen TV

Deluxe Loft

Highlights

Deck/patio
Yard
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
Mini-fridge
  • 83 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Classic Studio | Individually decorated, individually furnished, blackout drapes

Classic Studio

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Flat-screen TV
  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

4 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Mistiq Temple Luxury Apartments

  • Pool
  • Kitchen
  • Pet friendly
  • Parking available
7.2 out of 10, Good, 57 reviews
Mistiq Temple Luxury Apartments
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About the neighborhood

Map
Calle 39,, Tulum, QROO, 77765

What's nearby

  • Ven a la Luz Sculpture - 7 min drive - 4.9 km
  • Tulum Beach - 7 min drive - 3.1 km
  • Tulum Mayan Ruins - 12 min drive - 9.0 km
  • Las Palmas Public Beach - 16 min drive - 7.5 km
  • Playa Paraiso - 19 min drive - 8.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive
  • Free beach shuttle

Restaurants

  • ‪Papaya Playa Beach Club - ‬7 min drive
  • ‪Kin Toh - ‬6 min drive
  • ‪Rossina Cafe - ‬7 min drive
  • ‪Mateos - ‬6 min drive
  • ‪Mina - ‬6 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Mistiq Temple II

Mistiq Temple II puts you within a 10-minute drive of Tulum Beach and Tulum National Park. 7 outdoor pools and a beach shuttle are other highlights, and apartments offer kitchens and flat-screen TVs. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Property size

    • 30 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free offsite parking within 164 ft
DONE

Offsite

    • Free beach shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 7 outdoor pools
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free offsite parking within 164 ft
  • Free beach shuttle

Kitchen

  • Refrigerator (mini)
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toilet paper
  • Towels provided
  • Hair dryer

Entertainment

  • 60-cm flat-screen TV

Outdoor areas

  • Deck or patio
  • Garden

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MXN 400 per pet per stay
  • Welcoming dogs only

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Luggage storage
  • Blackout drapes/curtains

Things to do

  • Outdoor pool access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms
  • Individually decorated
  • Individually furnished
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 2000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: MXN 1500 per accommodation, per stay (varies per unit)

Pets

  • Pets are allowed for an extra charge of MXN 400 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Mistiq Temple II Tulum
Mistiq Temple II Apartment
Mistiq Temple II Apartment Tulum

Frequently asked questions

Does Mistiq Temple II offer free cancellation for a full refund?

Yes, Mistiq Temple II does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mistiq Temple II ?

Yes, there are 7 outdoor pools. Guests have pool access from 9:30 AM to 9:00 PM.

Are pets allowed at Mistiq Temple II ?

Yes, dogs are welcome. There's a charge of MXN 400 per pet, per stay.

Is parking offered on site at Mistiq Temple II ?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Mistiq Temple II ?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Mistiq Temple II and nearby?

Mistiq Temple II has 7 outdoor pools and a garden, as well as access to a nearby outdoor pool.

Does Mistiq Temple II have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware and a microwave.

Does Mistiq Temple II have any outdoor private spaces?

Yes, each apartment features a deck or patio.

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Mistiq Temple II Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful new development away from everything else. A little secluded at the moment, but that what i enjoyed about it. equal distance away from main strip tulum, aldea zama, and the beach
Jesse, 5-night trip

10/10 Exceptional

I’ve stayed at Mistiq Temple multiple times and always have a great stay. It’s a great alternative from staying in the beach zone and a lot more economical but the most bang for your buck hands down!
Stefan, 4-night trip

10/10 Exceptional

This place is way too underrated, I was scared at first when I saw the low stars reviews, even the photos don’t describe how huge and beautiful that penthouse is. 3 big master bedrooms, beautiful windows all around, private pool on the patio, full kitchen etc.. 12 minutes away from the beach and close to town and jungle events. Security 24/7 great communication with host. Really nothing to complain about. Only thing to improve is WiFi in the first bedroom (too far from living-room.. that’s how big that place is)
ibrahim, 4-night trip

8/10 Very good

The property is nice but you will need some type of transportation to get around with ease. The internet service is not stable. There is construction during the week around the area. The streets are not paved. I like the property for the quietness and rooftop pools available. You have a great view of the coastline from the rooftops. Great place to see the sunrise and sunsets.
Eduardo, 10-night trip

2/10 Poor

Was not satisfied with anything. I left a day early
Charell Porsha, 2-night trip

10/10 Exceptional

Everything was on point
Jasmine, 4-night trip

8/10 Very good

The pool and property in general were really nice. The gym and restaurant has lost of options. Would stay again. Bring your own toiletries and beach towels.
Domonic, 2-night trip

8/10 Very good

The WiFi service kept cutting out. The property is away from shops and restaurants. I highly recommend anyone staying at the property to have a means of transportation.
Eduardo, 2-night trip

10/10 Exceptional

We had a great stay at Mistiq Temple II , however the area is still under construction and you have to drive through a dirt road to get to this place. The rooms are beautiful and we loved our balcony & garden view. There is 24/7 security.
Deisy Gonzalez, 3-night trip

4/10 Fair

Our room was so dirty rhat I had to call someone to clean,so the check in is at 4pm(dont know why,not for cleaning service for sure)I had to wait the cleaning like untile 7pm to get in my room and by the way they clean very bad.There was thousands of hair all over,dust everywhere,sign of wine on the terrace and on the windows,very easy to clean but was like they didnt clean since 3 months!the outside pool is dirty,we found used paper inside water at the bottom floating,and is dirty because they dont change water
marco, 3-night trip

6/10 Good

Gorgeous apt and property. Long dirt road with many water filled pot holes. poor supplies - only a ladle to cook with, only two towels, no kitchen towels, only two standard pillows for a king bed. Stove needed to be restarted at breaker to work, microwave out of order and manager non responsive, sofa cover was being cleaned and not returned during stay. Told to be in contact prior to arrival, got no response, phone listed was incorrect, had no idea what to do until arriving and helped by lovely security guys, was given access 30 minutes late. Would highly recommend property but not one managed by same company.
Jennifer, 7-night trip

2/10 Poor

Mistiq Temple did not allowed a cancellation 30 Days prior to arrival. The location is out in the middle of the jungle however the roads are not ready for this type of establishment. Based on previous reviews and my visits to Tulum this hotel is not suitable for people without a car that plan to do anything outside the hotel. Thank you
Jose, 2-night trip

8/10 Very good

We stayed at the 3 bedroom penthouse, it’s gorgeous, really nice decorated and the views are amazing but we couldn’t take a shower or go to the pool because there was no towels , we called the office and they brought them later but just the shower towels , no hand or pool towels. the first night one of the bedrooms a/c was not working , next day the property manager kind of fixed , it didn’t cool the bedroom enough , still warm but the worst part it’s the road to get there it is almost impossible to drive , it’s a dirt road with a lot of holes and rocks , we couldn’t believe such an amazing property with those roads , they are terrible , if you are going you need a 4x4 to get there , not even think you can walk , far from restaurants or supermarket !
Jessica, 2-night trip

8/10 Very good

I fell and hurt my knees really bad going to the dumpster on the side of the hotel because of the unsafe concrete and construction.

4/10 Fair

The property overall is very nice. Perfect place for a honeymoon, recap etc. however, the property has no dining areas. There is a restaurant nearby that’s within the property however it is 5 minutes away. Keep in mind that Tulum’s roads are not developed compared to Los Cabos, Cancun etc. so traveling from one point to the next is very time consuming. If you do not have an ATV or a scooter it will be very hard to get around because the main road for you to catch a taxi to go towards the hotel area is 10mins away (driving). Although transportation is very limited, I felt safe during my stay the only time I felt fearful was going towards the one restaurant that’s located within the property because it was surrounded by 3 vicious dogs. Other than that, my host communicated efficiently. We had some hiccups when it came to receiving necessities such as towels, toilet paper etc. but it’s a property that’s basically within a developing area so patience is definitely required when staying here!
Karisa, 6-night trip

2/10 Poor

The property only looks good in pictures, it is not a managed property! Our unit was not cleaned when it was given to us. The curling had multiple points where water was leaking from them. All surfaces had a tick layer of dust in them. The floors were not cleaned and you could find residue of personal hygiene products left on the floor. The pool water was dirty and unusable. There was no hand soap or enough towels left in the bathroom. There was no room cleaning service to be called to come and correct the issues. The bathroom had no blow dryer or sufficient amount of toilet paper. The roads leading to the property were in an absolute disastrous condition, unpaved and full of deep potholes full of mud water. This place was horrible!
Ali, 7-night trip

8/10 Very good

Pros- the bed was amazing, everything is new and it is a beautiful design in the room and in the pool area. Cons-The area where the property is- is not fully constructed- dirt roads, no lights. The shower took forever to drain- I let management know. The contact didn't respond to any of my texts after checking in. There is almost no cell service in the area unless you are on their wifi.
Julissa, 2-night trip

10/10 Exceptional

Such A Beautiful Experience
Staying at Mistiq Temple II long-term is an experience that seamlessly blends luxury with the natural beauty of the surrounding jungle. The development boasts multiple swimming pools, including private pools on the roof, offering a refreshing escape with panoramic views. The impressive gym is well-equipped for workouts, while the bodega-style grocery store provides convenient access to essentials. The staff are really kind, welcoming, and helpful with any request you may have. Food delivery is a breeze with Chedraui, Tomato MX, and Rappi all delivering to Mistiq. I stayed in the 2-level loft (with living + dining room on level 1, bedroom on level 2) with full kitchen with new appliances. The luxury hotel-quality bathroom and beautiful views of the jungle from the patio add to the allure of the place, making it a serene retreat. Just a heads-up, though – if you want to visit Tulum Centro, you’ll need a car, scooter, bike, or taxi because the unpaved roads leading up to the development.
Raymond, 2-night trip

8/10 Very good

The property itself is beautiful, the apartment was really nice just with minor things, such as no TV in the family room however if you look into other apartments they had TVs, when it rains the wall to wall windows leaked inside however i inform my concierge Nudy, which was extremely helpful and made my stay great and assisted with any concerned i had. The apartment has all amenities (plates, cups spoons, towels both pool and shower, dish washing soap, bath soap.) They should add a washer dryer combo that would be a great add on for visitors. My only issue was the roads around the property, lots of construction buildings going up but the roads itself need attending too even if each property does there own front road. I rented a car and was afraid the car would get messed up, potholes craters road dippls and rocks (small and large) everywhere; so if you stay here i recommend to rent a suv, cross over some type of truck not a car. The location isnt bad, lots of restaurants and shops about 10 minutes away, a 7 eleven is also just 6 mins away. Again beautiful property will recommand to stay there but you need a vehical for the commute outside... and nudy thank you for all your assistance... I will be staying there again very soon.
jennifer, 2-night trip

2/10 Poor

This place is a SCAM
I recently stayed at this hotel, and I am compelled to share my extreme disappointment with the state of the room. The level of cleanliness was absolutely unacceptable and far below basic standards. • The room was completely infested with spiders, with nests found on the walls, furniture, bathroom, shower, drawers, and even in the bed. • There were insect droppings on the walls, curtains, doors, and other surfaces, further highlighting the lack of proper cleaning and maintenance. • The bedsheets had yellow stains, and the bath towels were torn and also stained yellow, which was utterly unacceptable. • To make matters worse, there was no running water, adding to the unhygienic and uncomfortable conditions. Due to these severe issues, I had no choice but to leave the hotel before the end of my stay. Furthermore, the communication with the concierge in charge was completely inadequate. My messages were ignored for extended periods, and responses only came hours later, sometimes not until the following day. This lack of proper customer service further exacerbated my distress. These conditions were unsafe, unsanitary, and made my experience incredibly distressing. I cannot recommend this hotel to anyone. No guest should ever have to endure such an experience.
6-night trip

10/10 Exceptional

Overall we enjoyed our day and highly recommend the penthouse suite! The views are amazing and light that comes in through all of the windows is dreamy! The area surrounding was under construction so the roads are dirt and very bumpy. During the days there was a lot of noise from a jack hammer. There isn’t any close by restaurants or grocery and the one located at the first building on the road is pretty pricey. Food was decent. Wifi was weak. Router in kitchen so the further bedrooms don’t get it. Often flickered on and off. Oven was disconnected - might now be deal breaker for most but just keep it in mind if you planning on preparing most of your meals. Limited cutlery and cooking utensils. We needed up buying a chef knife so we could cut up fruit. We left it behind for others to use. It would be a nice touch if there was complementary coffee grounds and tea. Especially, after a long flight and drive to the apartment; most folks wouldn’t have had a chance to stop and get groceries. A water filtering jug or faucet attachment would be nice so you don’t have to buy bottled water. Thankfully, I packed our hiking gravity water filter knowing that Mexico water isn’t safe to drink.
Kimberley, 3-night trip

4/10 Fair

The hotel and room are beautiful, we stayed 9 days party of 4. My daughters sheets were dirty upon arrival, in her room, they don’t have any house keeping, and there is nobody that u can talk to or request anything from. The biggest problem was not having enough towels to shower with. 9 days and only a few towels that remained wet and never replaced, no extra trash bags so the trash kept piling up, we had to buy trash bags, coffee, sugar,. Had coffee maker but no coffee or sugar, there was a lot of construction but that did not bother us, but when power was lost a total of three days off and on, we were not happy, we had no air no tv and some of the food we bought like ice cream melted. This hotel would of been so much better if we were able to communicate with somebody, it did have security downstairs, but they told us to send message to the fake concierge non existent. Also one of the bathrooms shower overflowed everywhere they did come to fix the shower but never responded to nothing else, so all this being said, the hotel would of been perfect, if it was complete it is still under construction and there is no help from anyone there. Bring your own towels and accessories , oh and also we had to purchase toilet paper too from the supermarket We stayed in the penthouse and the room despite everything, the room was beautiful, but I don’t think we would stay here again. Also we had a car rental, the roads are not made yet but they weren’t that bad. Need communication
Gabriel, 8-night trip

10/10 Exceptional

Excelente Hotel
Excelente te hotel. Limpio bonito con camas muy cómodas, Gym Excelente regaderas muy buenas todo el hotel está muy bonito muy seguro !!
Carlos Alberto, 4-night trip

2/10 Poor

Queja formal y solicitud de reembolso por estadía
Estimados Señores, Quiero expresar mi insatisfacción con mi estadía en Mistiq Temple II del 4 al 9 de enero de 2025. Desde nuestra llegada, encontramos múltiples problemas que evidencian una grave falta de organización y atención al huésped. La primera noche no estábamos registrados en el lobby, lo que casi nos impide entrar. Tras confirmar nuestros datos, recibimos una contraseña incorrecta para acceder a la llave de la habitación. Como el concierge no estaba disponible, tuvimos que esperar varias horas hasta que alguien nos ayudó. Dos días después, el host nos exigió cambiar de habitación porque el dueño del apartamento llegaría ese mismo día. Al regresar esa noche, la nueva habitación no había sido limpiada y estaba en pésimas condiciones. La limpieza tardó dos horas en gestionarse y nos entregaron la habitación a medianoche sin toallas ni sábanas limpias. El día del check-out, desde las 8 a.m., personal de mantenimiento golpeó la puerta insistentemente porque debían hacer reparaciones para la llegada del dueño. Nos obligaron a desalojar a las 9 a.m., mucho antes de la hora acordada. Por la pésima experiencia, solicito un reembolso completo y considero que el host no debería estar autorizado para alquilar. Espero una respuesta pronta, de lo contrario, elevaré mi queja a las plataformas correspondientes. Atentamente,
Oscar, 5-night trip

2/10 Poor

Victori, 13-night trip