Located in Zacatecas Centro, Hotel Casa Santa Lucia offers a warm welcome with free English breakfast and a business center. Connect to WiFi and enjoy the convenience of tour/ticket assistance, smoke-free premises, and an elevator.
717 Av. Hidalgo Zacatecas Centro, Zacatecas, ZAC, 98000
What's nearby
Historic Center - 1 min walk - 0.0 km
Plaza de Armas - 1 min walk - 0.1 km
Zacatecas Cathedral - 2 min walk - 0.2 km
El Eden Mine - 12 min walk - 1.1 km
Bufa Hill - 17 min walk - 1.3 km
Getting around
Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.) - 28 min drive
Airport shuttle (surcharge)
Restaurants
Gloria Jean's Coffees - 1 min walk
Los Balcones de la Revolucion - 2 min walk
Lucky Luciano - 4 min walk
Mariscos boca del rio - 2 min walk
Bar la Escondida - 1 min walk
About this property
Hotel Casa Santa Lucia
Enjoy your visit to Zacatecas with a stay at Hotel Casa Santa Lucia. Free perks include WiFi and English breakfast daily between 8:00 AM and 10:00 AM.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (up to 33 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for onsite parking
Offsite parking within 984 ft (MXN 80 per night), from 8:00 AM to 10:00 PM
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 8:00 AM–10:00 AM
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Facilities
Communal living room
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path to elevator
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Printer
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (roundtrip, maximum occupancy 4)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 200 per pet, per night
Parking
Parking is available nearby and costs MXN 80 per night (984 ft away; open 8:00 AM to 10:00 PM)
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HOTEL CASA SANTA LUCIA Hotel
HOTEL CASA SANTA LUCIA Zacatecas
HOTEL CASA SANTA LUCIA Hotel Zacatecas
Frequently asked questions
Does Hotel Casa Santa Lucia offer free cancellation for a full refund?
Yes, Hotel Casa Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Santa Lucia?
Yes, pets are welcome, with a maximum weight of 33 lbs per pet. There's a charge of MXN 200 per pet, per night. Service animals are exempt from fees.
Is airport shuttle service offered by Hotel Casa Santa Lucia?
Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Casa Santa Lucia?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What's the area around Hotel Casa Santa Lucia like?
Hotel Casa Santa Lucia is in Zacatecas Centro, a short 1-minute walk from Historic Center and 2 minutes' walk from Zacatecas Cathedral.
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Hotel Casa Santa Lucia Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
Mar 27, 2025
Staff was ready to greet us from outside, very friendly and informative.
Verified traveler
4-night trip
6/10 Good
Feb 21, 2025
They need to upgrade their bathroom facilities
Mario
Mario, 3-night trip
10/10 Exceptional
Jul 12, 2024
Great place to stay at
Lupe
Lupe, 1-night trip
10/10 Exceptional
Aug 23, 2024
The staff was very friendly, the rooms were clean and everything was within walking distance.
Maria
Maria, 2-night trip
10/10 Exceptional
Nov 8, 2024
Walking distance to everything you need
Cesar
Cesar, 2-night trip
10/10 Exceptional
Oct 23, 2024
Close to everything
Mireya
Mireya, 1-night trip
10/10 Exceptional
Jul 30, 2024
Breakfast was included and it was good
Rosana
Rosana, 1-night trip
4/10 Fair
Dec 2, 2024
I was disappointed about the cleanenless and poor service offered. The only good thing is the breakfast, even dough the cook wasn’t very friendly, the food was good.
Enriqueta
Enriqueta, 2-night trip
10/10 Exceptional
Jul 28, 2024
Great customer service and helped with transportation. Jaime was very helpful and kind .
Frankie
Frankie, 7-night trip
10/10 Exceptional
Mar 31, 2024
In the heart of Zacatecas historic district. Walked everywhere. Great location
Ewa
Ewa, 1-night trip
10/10 Exceptional
Jul 17, 2024
Thank you for everything.
Lucia
Lucia, 6-night trip
10/10 Exceptional
Apr 25, 2024
A older hotel across the street Plaza Hidalgo. Within walking distance to restaurants, museums and markets. I didn't have a balcony but enjoyed the rooftop terrace. Beautiful view of a Serro de la Buffa. A hilltop with the cable car 🚡 station and Patrocino church. Very beautiful view in the evening.
John
John, 3-night trip
2/10 Poor
Apr 3, 2024
There was a religious celebration going on. No cars could get past it. I could not get to the hotel and had to book at another hotel. I guess I lost the money I paid.
Emily
Emily, 1-night trip
10/10 Exceptional
Feb 22, 2024
They said I didn’t pay through website so had to pay again
Alfred
Alfred, 1-night trip
4/10 Fair
Apr 7, 2024
I booked a nice and quite room in the back of the hotel. Upon check-in I was offered a "better and larger room on the frontside with great city views and even a balcony" for $400 extra. There would be a concert on the square, but I was assured it would only be from 8 pm until 10 pm.
I accepted the offer and found myself in a extremely noisy room, with a balcony door that could not close and not just the "rehearsal" noise from the concert less than 50 meters away from 3 pm on, but with a heavy power generator for the concert's power supply running just under my window.
When I asked to undo the "upgrade", I was told the other room was not available anymore.
The building might have some historic value, but infrastructure and above all the service are terrible !!
Hardly a 2 star hotel. The only positive element is the location in the historic center of Zacatecas, steps away from the main sqare and the catedral.
Antoon
Antoon, 1-night trip
4/10 Fair
Dec 29, 2024
No contaba con cable de TV y mal trato del personal de la entrada principal
Marcos César
Marcos César, 3-night trip
10/10 Exceptional
Dec 29, 2024
Jose
Jose, 7-night trip
10/10 Exceptional
Dec 25, 2024
julian
julian, 1-night trip
10/10 Exceptional
Dec 23, 2024
Excelente servicio y excelente hotel, ubicación de lo mejor!!!
julian
julian, 1-night trip
6/10 Good
Dec 20, 2024
Hace falta mantenimiento y actualización en las habitaciones (luces, colchones, baños, tv)
José
José, 1-night trip
6/10 Good
Dec 16, 2024
En general el hotel esta muy bien ubicado, es un lugar cómodo y agradable, el personal muy agradable y atento, no obstante parece que habían realizado trabajos de mantenimiento y había polvo y/o moronas de concreto en la habitación, el buro donde esta el teléfono tenia mucho polvo parece que no se había limpiado en un largo tiempo.
Rodrigo
Rodrigo, 2-night trip
2/10 Poor
Dec 13, 2024
Terrible experience
The bed sheets were dirty. There were hairs on them. It seemed they didn’t clean the room very well after the previous guests were there. I was changed to another room which was in better conditions. However, the shower wasn’t in good conditions and hot water was scarce. The second day of my stay, there wasn’t any water at all! I had to cancel my stay as water is one of the basic services a hotel should have. The hotel, in general, looks in bad conditions. Staff members are not very friendly. It seems the hotel has bad reputation as there were very few guests staying there. I wish I had known about how bad the hotel is before I made my booking!