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East Bourne Resort & Spa

4.0 star property
Hotel with 3 restaurants, near Mall Road

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for East Bourne Resort & Spa

Indoor pool
Exterior
Nightclub
Interior
Deluxe Room, 1 Double Bed | Minibar, in-room safe

Reviews

5.6 out of 10

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Free parking
    Free parking
Main amenities
  • 3 restaurants and 6 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
Feel at home
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Super Deluxe Room

Highlights

TV
Minibar
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

Highlights

TV
Minibar
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe

Deluxe Room, 1 Double Bed

Highlights

TV
Minibar
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Near Bishop Cotton School, Khallini, Shimla, Himachal Pradesh, 171002

What's nearby

  • Kali Bari Temple - 7 min drive - 4.9 km
  • Lakkar Bazar - 9 min drive - 7.0 km
  • Mall Road - 11 min drive - 7.0 km
  • Jakhu Temple - 12 min drive - 6.6 km
  • Christ Church - 15 min drive - 8.0 km

Getting around

  • Shimla (SLV) - 55 min drive
  • Chandigarh (IXC) - 36.9 miles/59.4 km
  • Shimla Station - 18 min drive
  • Kathleeghat Station - 20 min drive
  • Summer Hill Station - 25 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Sixteen 69 Lounge Bar - ‬4 min drive
  • ‪Athiti Fast Food - ‬13 min walk
  • ‪The Catering Place - ‬2 min drive
  • ‪Visitors Cafeteria - ‬3 min drive
  • ‪Ks Cafe - ‬3 min drive

About this property

East Bourne Resort & Spa

When you stay at East Bourne Resort & Spa, you'll be within a 15-minute drive of Mall Road. You can visit the spa to be pampered with massages, body treatments, or Ayurvedic treatments, and The Reef, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights include 6 bars/lounges, an indoor pool, and a health club.

Languages

English, Hindi

At a glance

Hotel size

  • 72 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available on request)*
  • Train station pick-up

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 3 restaurants
  • 6 bars/lounges
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television

Home comfort

  • Minibar
  • Coffee/tea maker

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Maples. Services include massages and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Dining

The Reef - This restaurant serves breakfast, lunch, and dinner.
The terraces - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 7000.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 2500.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 7000.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500.00

Optional extras

  • Breakfast is offered for an extra charge of approximately INR 70 per person
  • Airport shuttle service is offered for an extra charge of INR 2500 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

East Bourne Resort
East Bourne Resort Shimla
East Bourne Shimla
East Bourne Hotel Shimla
East Bourne Resort And Spa
East Bourne
East Bourne Resort And Spa
East Bourne Resort Spa
East Bourne Resort & Spa Hotel
East Bourne Resort & Spa Shimla
East Bourne Resort & Spa Hotel Shimla

Frequently asked questions

Does East Bourne Resort & Spa offer free cancellation for a full refund?
Yes, East Bourne Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at East Bourne Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at East Bourne Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at East Bourne Resort & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by East Bourne Resort & Spa?
Yes, an airport shuttle is available. The charge is INR 2500 per vehicle one way.
What are the check-in and check-out times at East Bourne Resort & Spa?
You can check in starting at noon. Check-out time is noon.
What is there to do at East Bourne Resort & Spa and nearby?
East Bourne Resort & Spa has 6 bars, a spa, and an indoor pool, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near East Bourne Resort & Spa?
Yes, there are 3 onsite restaurants.
What's the area around East Bourne Resort & Spa like?
East Bourne Resort & Spa is located a short 6-minute walk from Tara Devi Temple.

East Bourne Resort & Spa Reviews

Reviews

5.6

6.6/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Very Good

Convineant and clean hotel
Our stay was good... the staff is really good and helpful...
Verified Hoteles.com guest review

8/10 Very Good

Nice Stay
This is a very good hotel , All staff were helpful and polite. We could not fault anything and would highly recommend it. Nice hotel, good size family room, good breakfast for families
Verified Hoteles.com guest review

6/10 Good

FAIR HOTEL
I WAS REALLY SATISFIED STAYING IN THIS HOTEL. BUT PLEASE ARRANGE TO CHANGE THE METHODOLOGY FOR PAYMENT FOR ROOM SERVICE FOODING AS IT SHOULD BE CHARGED DURING CHECKING OUT AND DO NOT CAUSE DISCOMFORT BY EVERY TIME ASKING FOR EACH TIME ROOM SERVICE FOODING.
Verified Hoteles.com guest review

2/10 Poor

PATHETIC ROOMS AND OVERLY PRICED FOOD AND BREAKFAS
THE HOTEL WAS BOOKED ON EXPEDIA AND CHARGED TO CARD WITHOUT ANY PRIOR INFO INSTEAD OF A GUARANTEE AND ROOMS GIVEN INITIALLY WERE LOUSY AND DIRTY AND WORSE THEN EVEN DORMS AND ON DISCUSSION AND ARGUEMENTS IT WAS CHANGED TO BETTER ROOMS HOWEVER THE FOOD WAS EXPENSIVE WITH NO TASTE AND BREAKFAST EXORBITANTLY CHARGED AND EVEN KID OF 5 YRS CHARGED EVEN WITHOUT EXTRA BED AND RACK RATES WERE LOWER THAN OFFERED BY EXPEDIA.IT WAS DISGUSTING EXPERIENCE EXCEPT SOME ACTION BY ITS GM MR ARORA TO OFFER NEW ROOMS THAT WERE GOOD
Verified Expedia guest review

4/10 Fair

Can improve
TV was fuzzy. Fan did not work and had to be replaced. Bed was squeaky with springs and not a restful sleep. Restaurant was good with a good view. . For a guest to pay to use the swimming pool was absurd. An overpriced hotel for the service.
Verified Hoteles.com guest review

4/10 Fair

East bourne - Not worth the price
1) The rooms there are very small and no view from the window, nearly half of the rooms the window opens in the common area where all the people pass by so you can't open it. and there is no open space 2) The bathrooms are small, no bath tubs and the hot water not available for 24 hrs. 3) The food is too costly just think a plate of idli costing Rs . 235 + Tax, the resort is at a location where you can't find anything else to eat. 4) The cab is provided once in a day to reach the mall but the pick up from the mall is at 8pm which is too early. Over all not worth for the price and please do confirm if the booking is being informed to hotel as in my case the hotel was not informed and i could check in only after sending them the booking receipt on email, i was lucky as the hotel had 1 room left on that day. i would in no case book that hotel again.
Verified Hoteles.com guest review

2/10 Poor

Bad experience
Horrified to know superior room had no windows and false air conditioning unit hanging. Very bad experience
Verified Expedia guest review

10/10 Exceptional

A very relaxing place and staff are well trained
pretty good!
Verified Hoteles.com guest review

8/10 Very Good

Cheerful!
East Bourne Resort is a little away from town but a very good family destination. Its has an extremely cheerful atmosphere. The beautiful garden & the lovely flowers in the middle of the resort is a treat and washes away any deficiencies the Hotel may have. some updradation/renovation is definitely required. On the whole a pleasant stay.
Verified Hoteles.com guest review

2/10 Poor

Pathetic Stay and Zero value for money
Extremely Horrible. Beds and mattress are in bad shape, no outlet for toilet air with the result room stinks, very expensive stay, dinner expensive @750 INR per plate per person. You have to call multiple times to avail service. Staff for managing movement / vehicle parking are a confused lot. Broke my car handbrake and did not have the courtesy to even ask if they can do something about it. Front desk struggled to figure out if an expedia guest booking was available for me. Zero value for money. I got the impression that they were interested in making me a hotel member. Will not recommend wasting hard earned money at this hotel. Better check in at either a cheap hotel for a bed or good five star with almost same rates but better service.
Verified Expedia guest review

4/10 Fair

Style without substance
I had booked two Super Deluxe rooms for two nights. I share the bitter experience:- 1. Poor correspondence. Despite several emails (attaching all the emails, invoices and vouchers from Hotels.com) the hotel dint confirm my booking. All throughout the journey I was under tension. 2. Hotel lobby looks good and the garden had beautiful flowers. 3. Wrong category of rooms allocated. 4. Issues with the Super Deluxe Rooms - My room had various issues. Patches of wallpapers stuck and also peeled off at various places. The walls were stained and wet. Bathrooms light not working. The controls for both showers were broken. Door frames broken and cracked walls. Gaps in the main door enabled people standing outside to hear our conversations. The fan/airconditioner controls were not working (during summer). Bad furniture quality. Toiletries and dental kit not provided. 5. Pathetic Service - I immediately asked for change of room. However, I was told that rooms were not ready and I will be shifted to new rooms as soon as I arrive after visiting the mall road. 6. Finally after a bitter argument with the staff, manager, etc. I was allocated another rooms, which weren’t cleaned after the erstwhile occupants left. Noise due to work going on right outside our room. Ruined my family’s mood and we were mentally throughout our stay. 7. Multiple issues in the hotel. Please abstain from staying in this hotel. Photographs posted on tripadvisor.com.
Verified Hoteles.com guest review

10/10 Exceptional

East Bourne
Excellent hotel to stay in Shimla with good facilites ........ I personaly recommend this hotel to every one
Verified Expedia guest review

4/10 Fair

The east Bourne hotel in shimla
Hotel is beautiful .rooms r huge n clean , but the staff's there are very rude ... Managers on duty don't come to the phone n they react very very slow to needs ... I will never ever wan to stay thr again cus of the service the said thing the hotel is so beautiful but the staffs r just not bothered , I had 3 rooms thr n we bought a pizza bak , they told me thr's no food allowed from outside , come on it was just a pizza , n we had to wait Like 20 mins for a taxi .... Futhermore it's not worth the price ....
Verified Hoteles.com guest review