6/10 Good
Aug 17, 2022
The hotel is pretty but the lobby is HOT. They do not have AC in the lobby and around the pool table so therefore you cannot use that part of the hotel unless you want to sweat. We stayed in malatya for visit family and therefore booked the suites which provide living room. Once upon check in we were given regular rooms. When we saw the room we had to go back to reception and remind them our booking were for suites. They changed our rooms to suites and Unfortunately we were told no visitors could visit our booked suites- living rooms and we could not use the lobby living rooms due to the heat. What a disappointment. We ended up having family gatherings outside at a nearby park.
The room was spacious but the ac unit in the room Was super loud. Loud enough to disturb your sleep. The living room
Ac was super quiet and barely cooled down the rest of the area.
We loved the breakfast at this hotel and the air conditioned dining room.
The pool and other amenities is open to public- therefore it was not to our liking. The pool
Was busy and cloudy.
Upon checkout we were chased outside to ask if a beer was consumed in the room mini bar. We did not consume any of the mini bar items.
The bellman was very sweet and helpful. He helped rolling n extra bed for our son, made the bed and later on gave us extra towels since the room
Only had one towel.
The location was secluded. We wished we would have stayed in a more central hotel closer to restaurants and
Linda
Linda, 3-night trip
