Service was great - they allowed us to leave our baggage several hours before check in and helped us with housekeeping needs. The room was comfortable and large for a hotel room, with a fridge, stovetop, and microwave oven, dining nook, and small couch. We found a dried on quarter-sized stain on the fitted sheet of the bed so we went to the front desk and they came to change it. As we were going to bed, we found a pea-sized red stain on the duvet cover and small tan scuffs, like makeup, on the new fitted sheet we had been provided. All in all, it was a good stay, comfortable, and met all our needs for a quick stopover in Milan.