Nestled near the Matterhorn Glacier Ride and Klein Matterhorn Cable Car, Boutique Hotel Albana Real - Restaurants & Spa offers a serene retreat. Enjoy a breakfast buffet, relax in the sauna or Turkish bath/hammam, or unwind at the indoor pool with sun loungers. With Fuji of Zermatt on site and free WiFi available throughout your stay.
Boutique Hotel Albana Real - Restaurants & Spa offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can indulge in hot stone massages and enjoy Japanese cuisine at Fuji of Zermatt, which is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club.
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Train station shuttle from 7:30 AM to 7:00 PM*
Offsite
Area shuttle within 500 meters*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Room service (late night)
Snack bar/deli
Water dispenser
Traveling with children
Babysitting (surcharge)
What to do
Ski passes
Helicopter/airplane tours
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Ski lessons nearby
Scooter/moped rentals nearby
Ziplining nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Ski storage
Facilities
1 building/tower
Built in 1962
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
Health club
An indoor pool
Spa services
Hot tub
Sauna
Massage/treatment rooms
Steam room
Reception hall
Accessibility
Wheelchair accessible
Accessible train station shuttle
Room amenities
Be entertained
80-cm LED TV
Cable TV channels
Home comfort
Heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Jetted bathtub
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam.
Dining
Fuji of Zermatt - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Rua Thai - This restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
Ristorante Al Trecolore - Onsite restaurant. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of CHF 40 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for CHF 85.0 per day
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Albana Real
Albana Real Hotel
Albana Real Hotel Zermatt
Albana Real Zermatt
Hotel Albana Real Zermatt
Hotel Albana Real
Hotel Albana Real
Albana Real Restaurants & Spa
Hotel Albana Real Boutique Spa
Boutique Hotel Albana Real - Restaurants & Spa Hotel
Boutique Hotel Albana Real - Restaurants & Spa Zermatt
Boutique Hotel Albana Real - Restaurants & Spa Hotel Zermatt
Frequently asked questions
Is there a pool at Boutique Hotel Albana Real - Restaurants & Spa?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Boutique Hotel Albana Real - Restaurants & Spa?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of CHF 20 per pet, per night.
Is parking offered on site at Boutique Hotel Albana Real - Restaurants & Spa?
Sorry, there's no onsite parking at Boutique Hotel Albana Real - Restaurants & Spa.
What are the check-in and check-out times at Boutique Hotel Albana Real - Restaurants & Spa?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 40 (subject to availability).
What is there to do at Boutique Hotel Albana Real - Restaurants & Spa and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Boutique Hotel Albana Real - Restaurants & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Boutique Hotel Albana Real - Restaurants & Spa?
Yes, Fuji of Zermatt offers Japanese cuisine.
Does Boutique Hotel Albana Real - Restaurants & Spa have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
What's the area around Boutique Hotel Albana Real - Restaurants & Spa like?
Boutique Hotel Albana Real - Restaurants & Spa is in the heart of Zermatt, a short 10-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Matterhorn Museum.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Boutique Hotel Albana Real - Restaurants & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 28, 2025
Great hotel
Excellent service, extensive complimentary breakfast, beautiful spa included as well. Rooms were very nice.
Nicholas
Nicholas, 5-night trip
10/10 Exceptional
Jan 23, 2025
Amazing experience, highly recommended
Sean
Sean, 5-night trip
10/10 Exceptional
Jan 19, 2025
Fantastic Stay!
Amazing hotel, well located in town. 10 min walk from the main train station and most ski lifts. Great breakfast every morning, shout out to the omelete man). Room was comfy and cozy. Spa was spacious, clean and comfortable, and the ski room was well kept also. Would definitely stay there again.
Justin
Justin, 4-night trip
10/10 Exceptional
Aug 18, 2024
Excellent location
Salim
Salim, 1-night trip
10/10 Exceptional
Aug 12, 2024
Beautiful hotel, room, and spa. The staff was very friendly and helpful. Definitely recommend
Andres
Andres, 2-night trip
10/10 Exceptional
Jan 23, 2024
incredible staff, best hotel experience i've had
Iliyan
Iliyan, 4-night trip
10/10 Exceptional
Sep 6, 2024
We loved our large room, with a sitting area and we had 2 balconies. Comfortable bed. Fantastic place. Would strongly recommend. Lovely breakfast.
Nadine
Nadine, 2-night trip
10/10 Exceptional
Feb 12, 2024
Excellent hotel with great restaurants inside. Conveniently located in centre town.
Harmeet
Harmeet, 4-night trip
2/10 Poor
Jan 26, 2025
Horrible customer service. I requested a refund because of it and they refused even though I never stayed there. I am taking it up with Hotels.com and my credit card company. I will get my refund one way or another.
Verified traveler
1-night trip
6/10 Good
Sep 7, 2024
staff rudely tried to change my seat in breakfast room. breakfast menu was too pure.
Zhonglei
Zhonglei, 2-night trip
8/10 Very good
Sep 14, 2024
We liked everything about the property except the mattress. It was terrible. It was broke. I didn’t expect that at a hotel or the only thing you really need is a bed and that wasn’t right
Marcelo
Marcelo, 1-night trip
10/10 Exceptional
Dec 7, 2022
I truly lived everything about this hotel. Charlotte and all the staff, couldnt get all names, were so helpful, kind, and welcoming. The food in the restaurants were great and also the drinks at the bar. I had an extremely great view of the matterhorn right iut the door. I kindly thank everyone for all great hospitality and each time i visit zermatt, yhis will be my home away from home. I give them 5 stars.
Lamuel
8/10 Very good
Feb 5, 2023
Clean, comfortable and good location between the town centre and the Furi gondola. Nice breakfast with a good selection of eggs, cold meats, cheeses, fruit, bread and muesli but it would be nicer if there had been some variation through our stay. One issue - our room did not have a thermostat and was overheated so we had to open the windows at night to sleep.
Verified traveler
7-night trip
6/10 Good
Feb 9, 2025
Gut
Tolles Hotel
Leider viele Mitarbeiter die nur Englisch sprechen 😫😫😫
Super Restaurants!
We had a wonderful stay. The hotel has a great location near ski lifts and town center, an amazing breakfast, and restaurants conveniently on site. Highly recommend.
Jonathan
8/10 Very good
Jun 15, 2022
Beatrice
Beatrice, 1-night trip
6/10 Good
May 15, 2022
This property was walkable from the train station. Our room had a direct view of the Matterhorn which was wonderful. The room was clean, the bathroom was nice. What was disappointing is that when we got to the hotel to check in there was nobody at the desk. My husband and I waited for a half an hour until somebody showed up to check us in. Also, the bed in the room was quite hard, I had trouble sleeping.
Sharon
Sharon, 3-night trip
10/10 Exceptional
May 8, 2022
Excellent customer service complimented by great facilities. Highly recommend this property