We had 4 major problems, and some more minor ones. The first is that there was no Wifi in our room, which was less than half-way from the lobby to the end of the hotel. We had to leave our room to use the internet. Not OK for what seemed to be the best hotel in town. The second problem was that the shower dripped/leaked. I wouldn't necessarily take points off for that, but we were there 3 nights, advised them of the problem our first morning and it wasn't ever fixed. The third is that they recommended an agency which quoted us a price of 600,000 GNS for a trip with a guide to Iguazu Falls (Argentina). When we arrived at the falls, assuming our driver was our guide, we waited around 45 minutes after he parked, waiting for him to guide us. When we finally found the driver, we found out that the agency unilaterally decided there wouldn't be a guide, without informing us or re-negotiating a price. They did give us only 100,000 GNS in discount. I doubt this is the first time they've pulled this stunt, and I hold the hotel responsible for the referral. There were two pools, one empty and one half-full with unheated water. A more minor problem was that the scrambled eggs at breakfast were extremely running each of the three mornings we were there. At dinner, the menu prominently featured a fixed-price menu. When I tried to order, I was told "This is only for lunch," although there's no such indication on the menu. There is nothing else within reasonable walking distance.