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The New London Carlton Hotel & Service Apartments

3.0 star property
Hotel with restaurant, near ZSL London Zoo

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Photo gallery for The New London Carlton Hotel & Service Apartments

Executive Apartment, 3 Bedrooms | In-room dining
Interior
Front of property
Executive Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free WiFi, bed sheets
Executive Apartment, 3 Bedrooms | Living area | Flat-screen TV
In the heart of London, The New London Carlton Hotel & Service Apartments offers a tranquil oasis with a garden and coffee shop. Guests can connect to WiFi, unwind on the terrace or explore nearby Marble Arch. Previous guests have praised helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Self-serve laundry

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Twin Room

Luxury Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Twin Room

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Studio | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
  • City view
  • 50 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
Daily housekeeping
  • City view
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - unspecified
Hair dryer
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
Iron/ironing board
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Double Room

Highlights

Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Studio | Free WiFi, bed sheets

Carlton Residence Sleeps 6

  • Kitchen
  • Free parking
  • Free WiFi
  • Refrigerator
2.0 out of 10, 1 review
The price is $151
$151 total
includes taxes & fees
May 5 - May 6
Carlton Residence Sleeps 6
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About the neighborhood

Map
120 Maida Vale, London, England, W9 1QA

What's nearby

  • Regent's Park - 5 min drive - 2.7 km
  • Marble Arch - 6 min drive - 3.2 km
  • ZSL London Zoo - 6 min drive - 3.0 km
  • Hyde Park - 6 min drive - 3.3 km
  • Oxford Street - 7 min drive - 4.1 km

Getting around

  • Luton Airport (LTN) - 35 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • Farnborough (FAB) - 54 min drive
  • London City Airport (LCY) - 74 min drive
  • Gatwick Airport (LGW) - 105 min drive
  • Brondesbury Station - 19 min walk
  • West Hampstead Overground Station - 21 min walk
  • West Hampstead Thameslink Station - 25 min walk
  • Kilburn High Road Overground Station - 6 min walk
  • Kilburn Park Underground Station - 7 min walk
  • Maida Vale Underground Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪Chaiiwala - ‬5 min walk
  • ‪The Elgin - ‬7 min walk
  • ‪Kish Restaurant - ‬2 min walk
  • ‪GAIL’s Bakery - ‬7 min walk

About this property

The New London Carlton Hotel & Service Apartments

At The New London Carlton Hotel & Service Apartments, you'll be just a 5-minute drive from Kensington Gardens and Madame Tussauds Wax Museum. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights. Public transportation is just a short walk: Kilburn High Road Overground Station is 6 minutes and Kilburn Park Underground Station is 7 minutes.

Languages

Arabic, Bulgarian, English, French, Italian, Latvian, Polish, Romanian, Russian

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 20 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: GBP 100.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 48 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 40 (subject to availability)

Parking

  • Self parking costs GBP 20 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

New Carlton Hotel & Service Apartments
New London Carlton Hotel & Service Apartments
New London Carlton Service
New London Carlton Hotel Service Apartments
New Carlton Hotel Service Apartments
The New London Carlton Hotel Service Apartments
Carlton Service Apartments
The New London Carlton Hotel & Service Apartments Hotel
The New London Carlton Hotel & Service Apartments London
The New London Carlton Hotel & Service Apartments Hotel London

Frequently asked questions

Does The New London Carlton Hotel & Service Apartments offer free cancellation for a full refund?

Yes, The New London Carlton Hotel & Service Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The New London Carlton Hotel & Service Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at The New London Carlton Hotel & Service Apartments?

Yes. Self parking costs GBP 20 per day.

Is airport shuttle service offered by The New London Carlton Hotel & Service Apartments?

Yes, an airport shuttle is available. The charge is GBP 48 per person one-way.

What are the check-in and check-out times at The New London Carlton Hotel & Service Apartments?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 40 (subject to availability).

What is there to do at The New London Carlton Hotel & Service Apartments and nearby?

The New London Carlton Hotel & Service Apartments has a garden.

Are there restaurants at or near The New London Carlton Hotel & Service Apartments?

Yes, there's an onsite restaurant.

What's the area around The New London Carlton Hotel & Service Apartments like?

The New London Carlton Hotel & Service Apartments is in City of Westminster, a short 6-minute walk from Kilburn High Road Overground Station.

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The New London Carlton Hotel & Service Apartments Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Good

Unfortunately I had to cut my stay short because of the dreaded virus . Room was great
Andrew, 2-night trip

10/10 Exceptional

Nine

Always good
Daniel, 1-night trip

10/10 Exceptional

Great!!

Great staff, comfy and affordable
Christopher, 1-night trip

6/10 Good

Great stay, but not happy with luggage collection

We are happy with the stay, We are very disappointed that luggage store is advertised, but every Friday when collecting, I am made to feel that I am inconveniencing the lady who is sitting at the reception, just by the comments that were made by her. I hope next Friday I will be met by a more friendly manner.
Vanessa and Sherwyn, 1-night trip

10/10 Exceptional

It was wonderful
Carlos, 2-night trip

8/10 Very good

Appatement confortable

Petit Appartement pas rescent mais confortable et bien chauffé, menage et serviette change régulièrement, necessaire pour vaisselle et petit panier de sucre café et thé à notre disposition, parking et arrêt de bus, tres pratique devant l hôtel.Quartier de kilburn à cote avec superette banques restaurants et commerces. Pub tres sympas et accueillant The queens arms pres de l hotel . Tres bon sejour â Londre â refaire
Mireille, 7-night trip

6/10 Good

7 day stay

Comfortable room with kitchen but very run down Carpet is filthy and probably never cleaned. Only dirty chair to sit, so I used a towel over it. There is no desk, only a highly side board, so couldn’t write sitting on the chair. No breakfast available to buy even though a full restaurant is advertised in the hotels.com listing. Staff not party friendly. I understand the hotel is shutting down soon - about time!.
Naheed Atiq, 6-night trip

6/10 Good

Es gab kein warmes Wasser zum duschen !!...........................................
1-night trip

6/10 Good

Sadia, 1-night trip

10/10 Exceptional

Fantastisk ophold med god beliggenhed , tæt på undergrund, og velegnet til familier
Claus Damsgaard Nielsen, 5-night trip

6/10 Good

The hotel was good enough for a one night stay over. The glass shower door in our bathroom was not closing properly, resulting in some flooding in the bathroom. The kitchen was also down. Other than that, the room was clean and warm. The hotel is also accessible via the Underground.
1-night trip

6/10 Good

Missed Opportunity

This hotel could be a little gold mine! In the heart of Maida Vale and near some nice restaurants and the tube etc. You can be in the West End in 15 minutes It is a such a shame it is so run down and needs so much work.Our room was ok but not very clean and poorly equipped. There was a kitchen but nothing in there to make it functional, not enough cups or glasses, cutlery etc. The bed and towels were clean and beds comfy, but the whole place needs a refurb, the shower was mouldy and the walls and carpets marked. Most annoying was that the curtains didn't fit the windows! There is no public area to the hotel - no bar or restaurant or even a toilet available so don't plan to do anything but sleep there. The hotel is quite a noisy building - we could hear other toilets being flushed, the lift and people talking. Staff were pleasant and parking is secure, if not on the expensive side for this part of London. If you managed to pay about £40- 50 per night for a room it would be a fair price, I have stayed in better Premier Inns and Travelodges.
1-night trip

10/10 Exceptional

Sehr guter Service und Sauberkeit. Zimmer wurden jeden Tag frisch gemacht.
4-night trip

2/10 Poor

Det var skidt

Hotellet er meget nedslidt. Det regnede ned fra ventilationen på badeværelset. Toiletsædet og toiletrulleholder sad løst. Bruseren virkede dårligt, da det var svært at regulere vand/varme I bruser. Der var lovet føntørrer - den var der ikke. Gulvet i værelset var løst og meget ujævnt. Hotellet er uden hygge. Ingen grønne planter eller andet udstyr, så man fik lyst at opholde sig på værelset eller i fællesarealer. Toiletfaciliteter i fællesarealer ved reception var der ikke. Man skulle udenfor og gå et stykke hen over gården . På websiden stod der at man kunne få morgenmad (som var årsagen til vores valg) det var der så heller ikke. Udenfor var der ikke noget, som man fik fornemmelse af venlighed og imødekommenhed.Dette hotel får ikke mit besøg igen
Inger Margrethe, 3-night trip

8/10 Very good

Satisfied

HATIM, 2-night trip

8/10 Very good

Lorenzo, 4-night trip

8/10 Very good

Location was great for me. Staff are very helpful and friendly.
2-night trip

2/10 Poor

Die Unterkunft weißt Schimmelbefall in allen Zimmer und im Besondere im Bad auf. Alle Zimmer haben Feuchtigkeitsschäden und die Unterkunft war nicht gereinigt. Die Mitarbeiterin der Unterkunft hat uns angelogen und behauptet, dass Apartment sei gereinigt worden. Der Zustand des Apartments ist unglaublich, so etwas haben wir nur in Dokumentationen im Fernsehen bisher gesehen. Das EXPEDIA dieses anbietet ist uns unerklärlich, weißt aber auf eine entsprechend auf Profit ausgerichtete Firmenpolitik hin.
4-night trip

4/10 Fair

Alexander, 2-night trip

8/10 Very good

Un peu bruyant et matériel vieillissant Bien situé, personnel agréable
Loran, 2-night trip

6/10 Good

These apartment unit fit 5 people comfortably but some of the items were not working. For example, the refrigerator and microwave. It is a little out dated and the sheets were stained. The person that checked me in was a not as friendly. Overall the location is great. We walked to a few restaurants, bar, store and starbucks. It was doable for one night.
1-night trip

8/10 Very good

Very warm cordial staff. Clean rooms, clean sheets, quiet and serene environment.
Umaru, 4-night trip

6/10 Good

The staff was very helpful specially the receptionist called “Youssif” Location of the hotel was okay, a little bit far from center but its good Phone was out of service so couldn’t call reception Not all sockets were functioning for charging the phone or turning on the hair dryer Price expensive for what they have BUT clean and nice hotel overall, I would recommend it when prices are a little bit lesser
3-night trip

6/10 Good

1-night trip

6/10 Good

3-night trip