Location is ok, though it will be much better once the metro system currently being constructed is complete. We arrived the first day of the Qingdao Beer Festival from the train station at 5pm on a Friday, and it took us 2 hours via taxi to get to the hotel! Traffic was terrible. Hotel staff helped us figure out what public buses to take, and though they could only provide a chinese language map, the map included bus routes on it which we found essential. Housekeeping service was hit and miss. One day they didn't empty our garbage, clean our used tea mugs, or give us new large bath towels, even though they took the ones I had hung to dry to reuse. When we left on a Tuesday at 10am, hotel staff told us they couldn't call us a taxi to the train station due to the beer festival. We found that hard to believe, but weren't able to hail one down on the street ourselves. Luckily we had enough time to take the bus and traffic wasn't as bad as when we arrived. The hotel provided us with tickets for the breakfast buffet, which was pretty good, but every morning we got hassled, getting asked for two tickets even though we were only given one per day. Language barrier was a big problem. We ended up not having to pay extra for both of us to eat breakfast, but it was really annoying that it was an issue every morning and caused so much confusion. The hotel includes a tea house and artist shops, which was nice. Lots of good restaurants in the area.