Com Ga Hai Nam - Canh Tiem Bo Duong. Tan Phat - 2 min walk
Pho Thin - 2 min walk
Nha Hang Di Mai - 1 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
THE ONE Saigon Luxury Citypoint
THE ONE Saigon Luxury Citypoint is just 4.8 mi (7.7 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and Select Comfort beds. Fellow travelers say great things about the helpful staff.
Languages
English, Vietnamese
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Whatsapp mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transportation
Free secured, covered self parking on site
Onsite parking options include a carport and a garage
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Playground
Bed rails
Cabinet locks
Corner guards
Fireplace gate
Stair gate
Outlet covers
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Toaster oven
Spices
Electric kettle
Freezer
Griddle
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Egyptian cotton sheets
Select Comfort bed
Pillow menu
Bed sheets provided
Bathrooms
Bathtub or shower
Rainfall showerhead
Free toiletries
Towels provided
Hair dryer
Toothbrush and toothpaste
Bidet
Toilet paper
Slippers
Shampoo
Living spaces
Dining room
Sitting area
Entertainment
42-inch Smart TV with cable service
Netflix
Streaming services
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Hardwood flooring in room
High pile carpet in room
No elevators
Smooth flooring in room
Soundproofing
Thin carpet in room
Tile flooring in room
Smoke-free property
Services and conveniences
Concierge services
Safe
Local maps
Window screens
Electrical adapters/chargers
Iron/ironing board
Luggage storage
Blackout drapes/curtains
Wet bar
Virtual front desk
Location highlights
Near the airport
Near a metro station
Near a train station
In the shopping district
In the city center
Near a health or beauty spa
Near a hospital
Near outlet shopping
Things to do
Designer stores on site
Art gallery on site
Shopping mall on site
Theme parks nearby
Winery tours nearby
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Window guards
General
50 rooms
Individually decorated
Individually furnished
Eco-friendly cleaning products provided
Shared accommodations
Fees & policies
Refundable deposits
A damage deposit of VND 1000000 will be collected before check-in
Optional extras
Airport shuttle service is offered for an extra charge of VND 468000 per vehicle (one-way, maximum occupancy 4)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
The One Saigon Citypoint
THE ONE Saigon Luxury Citypoint Apartment
THE ONE Saigon Luxury Citypoint Ho Chi Minh City
THE ONE Saigon Luxury Citypoint Apartment Ho Chi Minh City
Frequently asked questions
Does THE ONE Saigon Luxury Citypoint offer free cancellation for a full refund?
Yes, THE ONE Saigon Luxury Citypoint does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at THE ONE Saigon Luxury Citypoint?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at THE ONE Saigon Luxury Citypoint?
Sorry, pets aren't allowed.
Is parking offered on site at THE ONE Saigon Luxury Citypoint?
Yes, there's free self parking. Onsite parking options include a carport and a garage.
Is airport shuttle service offered by THE ONE Saigon Luxury Citypoint?
Yes, an airport shuttle is available. The charge is VND 468000 per vehicle one-way.
What are the check-in and check-out times at THE ONE Saigon Luxury Citypoint?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at THE ONE Saigon Luxury Citypoint and nearby?
THE ONE Saigon Luxury Citypoint has an outdoor pool.
Does THE ONE Saigon Luxury Citypoint have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster oven, a toaster, and a griddle.
Does THE ONE Saigon Luxury Citypoint have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around THE ONE Saigon Luxury Citypoint like?
THE ONE Saigon Luxury Citypoint is in District 1, a short 6-minute walk from Ben Thanh Market and 3 minutes' walk from Pham Ngu Lao Street.
THE ONE Saigon Luxury Citypoint Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 15, 2024
Leonardo
Leonardo, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 22, 2024
Scandinavian chic style was evident throughout the apartment, creating a modern and cozy ambiance
Andrea
Andrea, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 22, 2024
The apartment exuded effortless panache, combining style and comfort with ease
Lizette
Lizette, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Living on the sunny side up, this apartment was filled with natural light and positive vibes.
Yani
Yani, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
A bohemian paradise, this apartment offered a laid-back and artsy atmosphere that felt like a retreat
Omar
Omar, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 22, 2024
Situated in a lively locale, this apartment was at the heart of the action with vibrant energy all around
Claire
Claire, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Nice property!
Ryan
Ryan, 8-night trip
Verified Expedia guest review
2/10 Poor
Aug 11, 2024
I usually don’t write review but I must this time. I booked a two bedroom apartment. However I got an email the day of the check in that there was a plumbing issue. So I took the one bedroom. Next day they moved me to the two bedroom and came upstairs and said we gave you the wrong room so they moved me again to another two bedroom. While in the new two bedroom within an hour some came in my with a key stating that they just assign them this room. The are very unorganized. Avoid booking here if you can
Eve
Eve, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
I am very satisfied with the overall quality of the hotel.
Laura
Laura, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
I am very satisfied with the overall quality of the hotel.
Prasanna
Prasanna, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
The overall atmosphere was very relaxing and peaceful.
Stephanie
Stephanie, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
The staff were always helpful and friendly in their approach.
Mario
Mario, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
The rooms were spotlessly clean and well-maintained
Mawar
Mawar, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 3, 2024
Decent location, lots is businesses and the markets are in walking distance
Carlos
Carlos, 3-night trip
Verified Expedia guest review
6/10 Good
Jul 23, 2024
i did not give a bad comment, but things did not resolved. First i booked two room at madison saigon. the management contact one day before check in saying that the apartment have drained problem. they swith us to the one saigon luxury city point which is much cheaper. i told them i want to canceled the room. they said they will cancel without fee. Then I booked two apartments which two bed rooms and two bathroom at the one saigon Luxury citypoint with same management under new reservation. when check in we just have one apartment which two bathroom. the room which have one bathroom which smaller than the one which have two bathrooms. the washing machine is really complicate, it take a long time to wash one load, and no dryer. the location is good. they give u just one key for elevator so it is not convenience . the management do not have viber contact. I have to use my sister phone which have zallo app to contact them. It been almost the month but i have not get my full refund. i got one partment refund but not the other. I contact the one saigon, they said they did recieced the two room been canceled confirm without charged. Hotels.com did not paid them. I contacted hotels.com they said they need to contact the one saigon , but they said they not able to contact. Hotels.com was not able to contact their partner!!???
My refund is not small. I can not let it go. I went to hotels.com web to look for actual number to contact but i not able to find one.
Verified traveler
2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 5, 2024
Amy
Amy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Convenient location
Ashi
Ashi, 4-night family trip
Verified Expedia guest review
2/10 Poor
Jul 2, 2024
James
Verified Expedia guest review
2/10 Poor
Jun 21, 2024
Avoid if you value comfort and cleanliness
Totally different from what was portrayed in pictures. Dirty and old building frequented by dubious characters in my half an hour there. Room was dated and smelled bad. Gave up my 2-night stay as I could not foresee myself staying in such an environment. Don’t be lured by the cheap rates unless you are prepared to rough it out in undesirable conditions. Service recovery by hotel agent was commendable as he offered a change of hotel under same management. But I had lost confidence by then.
Verified traveler
2-night trip
Verified Hoteles.com guest review
2/10 Poor
Jun 21, 2024
Don’t fool by the pictures the room so gross and dirty.
Serena
Verified Expedia guest review
6/10 Good
Jun 12, 2024
The air conditioner is working well, the spaces are big enough for 5-6 people to feel comfortable. Location is not so good, nothing around to shop for. You don’t feel really welcome to the place. Information on the website is not really accurate. I couldn’t contact the owner at the beginning based on the information on Expedia. Anyway, it’s ok to stay, but not really a best choice.
TinhTam
TinhTam, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Fantastic location and easy to get to many places
Albert
Albert, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 22, 2024
We really enjoyed our stay here! No complaints at all and there was lots of amenities nearby as well.
Jessica
Jessica, 2-night family trip
Verified Orbitz guest review
8/10 Very Good
Nov 7, 2024
Visita a Saigon
Complesso molto centrale e ben posizionato.
La piscina all'ultimo piano è troppo piccola per potersi sdraiare a prendere il sole. le stanze sono grandi, spaziose e ben pulite.
Laurent
Laurent, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 26, 2024
Escape to a luxurious urban getaway at this exquisite apartment. The lavish amenities and upscale decor provided a lavish retreat that was both indulgent and comfortable