Experience an unforgettable stay where luxury meets excitement. Savor your morning with a delicious breakfast buffet then try your luck at the casino or get ready to groove on our lively dance floor.
Kensington (Olympia) Underground Station - 24 min walk
High Street Kensington Station - 5 min walk
Queensway Underground Station - 14 min walk
Gloucester Road Underground Station - 14 min walk
Restaurants
Bertie's Bar - 2 min walk
Joe & the Juice - 2 min walk
Flat Iron - 2 min walk
Zaika - 1 min walk
Min Jiang - 1 min walk
About this property
The Hux Hotel
Placing you just steps from Kensington High Street, The Hux Hotel features a casino and a nightclub. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Also, Kensington Gardens and Kensington Palace are within just a 10-minute walk. The property is just a short walk to public transportation: High Street Kensington Station is 5 minutes and Queensway Underground Station is 14 minutes.
Languages
English, Italian
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Free buffet breakfast
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Casino
Spa services
Nightclub
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free rollaway/extra bed
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Refundable deposits
Deposit: GBP 10.00 per stay
Policies
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and debit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Kensington Gardens
Best Western Seraphine Gardens
Best Western Seraphine Gardens Hotel
Best Western Seraphine Hotel Kensington
Best Western Seraphine Kensington Gardens
Best Western Seraphine Kensington Gardens Hotel
Seraphine Gardens Kensington
Seraphine Kensington Gardens
Seraphine Kensington Gardens Hotel
Seraphine Kensington Hotel
BEST WESTERN Seraphine Kensington Gardens Hotel London, England
BEST WESTERN Seraphine Kensington Gardens Hotel London England
The Hux Hotel Hotel
The Hux Hotel London
The Hux Hotel Hotel London
Frequently asked questions
Are pets allowed at The Hux Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Hux Hotel?
Sorry, there's no onsite parking at The Hux Hotel.
What are the check-in and check-out times at The Hux Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an onsite casino at The Hux Hotel?
Yes, there's a casino.
What is there to do at The Hux Hotel and nearby?
The Hux Hotel has a casino and a nightclub, as well as spa services.
What's the area around The Hux Hotel like?
The Hux Hotel is a short 5-minute walk from High Street Kensington Station and 10 minutes' walk from Royal Albert Hall.
The Hux Hotel Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.4/10
Staff & service
6.8/10
Property conditions & facilities
Reviews
2/10 Poor
Dec 24, 2016
Don't stay here!
We didn't stay - there was a cockroach crawling across the bed when arrived! Chap on reception was very nice - no more to be said!
Ceri
Verified Hoteles.com guest review
6/10 Good
Dec 14, 2016
Good location. Shame about the cockcroach!
Good location for shopping. Shame about the cockcroach in the bathroom, and this was after it had been fumigated!
Verified traveler
Verified Hoteles.com guest review
2/10 Poor
Dec 13, 2016
convenient but not comfortable.
Very difficult to find the hotel entrance, signage is poor. Rooms very small and access on stairs with cases very awkward. Requested gluten free bread at breakfast the night before but the morning staff new nothing about our request. not well managed as it appears to share the management team with a sister hotel that is a mile away.
Verified traveler
Verified Hoteles.com guest review
8/10 Very Good
Dec 5, 2016
Nice hotel, comfortable rooms, great shower, good location, but breakfast was slightly disappointing.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Dec 1, 2016
Clean Hotel
We stayed one night. The rooms were clean. The bathrooms were immaculate. The rooms were small but well worth the price.
Bob
Verified Expedia guest review
2/10 Poor
Nov 28, 2016
The hotel is in bad condition, was much better.
The hotel is in bad condition, was much better in 2015.
Tawfeq
Verified Expedia guest review
10/10 Exceptional
Nov 28, 2016
Decent Hotel Close To Attractions
Stayed here after a night at winter wonderland and oxford street, it is close to Hyde Park, Kensington, Buckingham Palace and so forth. The room size is the size of a typical bedroom so don't expect a giant amount of space since this is a hotel that has been converted from a multistory property I believe.
Overall is was decent for what we wanted was a one night stay, however if you got luggage and many bags this will likely be to small for you or family's of 2/3 sharing one room.
Tre
Verified Expedia guest review
6/10 Good
Nov 14, 2016
Fairly acceptable hotel
Quite small hotel in a okay location to central London. Room and bed was small and not so comfortable for 2 adults. Nice shower but it randomly went scalding hot for brief moments. Rear facing room view was not attractive. Narrow stairs to the lobby with no elevator so it would be a problem with heavy luggage. Elevator to the rest of the floors is a little scary. It kept stopping while descending one time. Nice breakfast room with view over Kensington high street and the park. Overall I felt we could have had better value for the price - especially considering the time of year.
Timothy
Verified Hoteles.com guest review
4/10 Fair
Nov 6, 2016
It's tiny!
The rooms are tiny and the beds are only 4.5 foot wide. You wouldn't be able to even store two suitcases without tripping over them. I'm not kidding. There's no kitchen either so breakfast is cereal or toast only. If you need a cheap hotel in that location then it'll do for a night but don't use it as a base for a London city break.
Fozzilman
Verified Expedia guest review
4/10 Fair
Nov 3, 2016
small room
very small room bed not overly comfortable
shower very small
no shower cap
continental breakfast good standard
no whiskey for dry ginger in bar had Gin and tonic reasonable price
Stephen
Verified Hoteles.com guest review
2/10 Poor
Oct 5, 2016
35 steep stairs to hell,don't go.
Very cramped,no double glazing so.like being on a motorway,noisy.shower boiling one minute,then freezing .Not. Up to best western standards. Not told disabled unfriendly so did not stay 2 nd night. Asked not too many stairs to room,please. NOT told 35 stairs,No lift into hotel.
Furious must be on details ,so had to find another hotel! Waiting for a refund from Experian!!
Use a crutch!!
Verified Expedia guest review
6/10 Good
Sep 26, 2016
Verified traveler
Verified Hoteles.com guest review
2/10 Poor
Sep 24, 2016
Location
The only benefit is it is across the street from Hyde Park and a short walk from Kensington Palace which was nice to see. Otherwise, I'd never stay there again. You have to walk up two flights of narrow dirty stairs with your luggage before you get to the reception desk. Then you can take a very slow elevator to your floor.
Verified traveler
Verified Expedia guest review
6/10 Good
Sep 7, 2016
pretty good for price
If you are looking for something affordable...this is the spot. Free fast wifi and conveniently near shops and restaurants.
Pros:
Location
Price
Free wifi and breakfast
Super nice and helpful staff
Cons:
Breakfast=toast/coffee/tea/condiments
No fridge or microwave in room (not in communal area either-have to ask staff to heat or cool something)
Go up stairs before seeing lift.
*lastly, rooms are nice and comfy but do not get a single room and expect it to be roomie..it is VERY small*
Bri
Verified Expedia guest review
2/10 Poor
Sep 7, 2016
Good location bad room bad road noise so no sleep
Handy location, but the minuscule room i had was facing Kensington High street with faulty windows, so probably would have been better with a single bed in it and if the windows were fixed. The noise of the traffic on Kensington High Street was like sleeping on the Motorway all through the night and into the morning hours, so no sleep at all.
They had no other room as they were fully booked so I couldn't change rooms, and the receptionist looked at the faulty window but had no options for me.
I travel for work 200 days a year this is the worst I have experienced, its a shame I paid in advance as I certainly wouldn't have paid for the room if I hadn't
Would not use again
D
Verified Expedia guest review
8/10 Very Good
Sep 3, 2016
Verified traveler
Verified Hoteles.com guest review
6/10 Good
Aug 15, 2016
Small adequate hotel for a short stay
Small hotel you could walk past and not see it, but it was adequate for an overnight stay. Breakfast was ok but the quiet room we were promised didn't materialise and we had to take one at the front which was noisier.
Ian
Verified Hoteles.com guest review
8/10 Very Good
Aug 12, 2016
Great location
If you're looking for a place to sleep and store your gear, thus very well located tidy and clean hotel is worth considering. My single room was small but worked really when for me as I was out all day sightseeing.
tracy
Verified Expedia guest review
8/10 Very Good
Aug 11, 2016
Great location and facilities. Great staff. Only downside was having to carry luggage up one set of stairs to get to hotel. Also, elevator was very slow.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Aug 8, 2016
Great location and value but slightly basic
Hotels in London are expensive so in the end everything comes down to price. The hotel is pretty cheap for the area so you can't expect luxury. Once you realise that then I think the hotel is pretty good. The location is super, right on the high street and opposite the corner of Kensington gardens. The entrance is tiny, you'll miss it first time. It's just the width of an ordinary door then you go straight up some narrow stairs, the same sort of width as an ordinary house and then the rest of the hotel is on the floors above.
The rooms are an OK size, the bathroom is small, but serviceable and the shower was good and powerful. The windows have secondary glazing which is good at keeping the noise out but makes the room very stuffy. The air-conditioning wasn't really up to a hot day in August so we ended up leaving the windows open which meant it was pretty noisy until about 3am but on a cooler day you would probably be OK.
Breakfast is very basic, not much choice and no cooked stuff but you could easily find breakfast nearby if that was important. There is a nespresso machine so at least the coffee was OK.
For what we paid I thought it was good value for money for the location, we used to walk through Kensington Gardens and Hyde Park and be on Picadilly with only having walked on streets for a hundred meters or so. If you want more comfort then you probably need to up your budget a bit.
Bill
Verified Expedia guest review
6/10 Good
Aug 5, 2016
A simple and basic place stay
No elevator, old place to stay but with the basic requirements.
Verified traveler
Verified Expedia guest review
6/10 Good
Aug 3, 2016
Great location with a great staff. Small rooms
I usually stay at this hotel. Quality vs cost is excellent and staff tries really hard
zippy
Verified Expedia guest review
6/10 Good
Jul 25, 2016
Stayed for 1 night, this is a simple and small accommodation.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Jul 23, 2016
Great budget hotel in great location
Usual stay in Lindon - great place if you are not in room mych
Zippy Z
Verified Expedia guest review
6/10 Good
Jul 23, 2016
The hotel offer a shutle transportation from the airport to the hotel. But, when I called the hotel for the shutle transportation then the operator told me that the hotel doesn't have any service to go to the hotel. So I had to take taxi.