As always expected, the room was clean and was perfect as we had our own patio to do some bbq. Derrick and the young lady (Shannon??) at the front desk were super friendly. However, Barbara, I find, was kind of rude. She doesn't know how to approach customers properly. She yelled at us for taking towels out of the room to use for cover when it was raining as we did not have umbrella. We would never take it with us; we are not thieves. Instead of yelling, she could have at least just called one of us and talk to us in a proper way. She also had a problem with me taking my dog in the office, without a lease. I know my dog and will never let him out without lease; however, he followed me without knowing when I was checking in. Barbara needs to learn in dealing with customers in a proper way. She is the opposite of Heidi, Derrick and Shannon (sorry, I cannot remember the name, I am thinking Shannon?? - courteous friendly and approachable.