Downtown Jackson's vibrant energy meets comfort at Hilton Garden Inn Jackson Downtown. Enjoy a meal or coffee in the on-site restaurant and cafe, then unwind by the lobby fireplace or take a dip in the indoor pool. With luggage storage, helpful staff, and shopping on site.
Reviews
7.27.2 out of 10
Good
Popular amenities
Bar
Parking available
Pool
Connecting rooms available
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
24-hour fitness center
Valet parking
Room service
Coffee shop/cafe
Business center
Meeting rooms
24-hour front desk
Computer station
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is $114
$114
$127 total
includes taxes & fees
Mar 3 - Mar 4
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for 1 King Accessible Room with Bathtub
1 King Accessible Room with Bathtub
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
28 sq m
City view
Sleeps 2
1 King Bed
View all photos for King bed evolution room
King bed evolution room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
28 sq m
City view
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Accessible
Suite, 1 King Bed, Accessible
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
37 sq m
City view
Sleeps 4
1 King Bed
View all photos for Room, 2 Queen Beds (With Drinks-Snacks)
Room, 2 Queen Beds (With Drinks-Snacks)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Microwave
28 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Two queens evolution room
Two queens evolution room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
28 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible
Suite, 1 King Bed, Accessible
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
37 sq m
City view
Sleeps 4
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible
Room, 2 Queen Beds, Accessible
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
28 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed (With Drinks-Snacks)
Room, 1 King Bed (With Drinks-Snacks)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Microwave
28 sq m
City view
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
Microwave
28 sq m
City view
Sleeps 2
1 King Bed
View all photos for King bed bedroom suite
King bed bedroom suite
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
37 sq m
City view
Sleeps 4
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible
Madison, MS (DXE-Bruce Campbell Field) - 18 min drive
Evers Intl. Airport (JAN) - 20 min drive
Jackson Station - 1 min walk
Restaurants
The Iron Horse Grill - 4 min walk
Drip Drop Coffee Shop - 2 min walk
Mayflower Cafe - 1 min walk
Big Apple Inn - 8 min walk
Johnny T's Bistro & Blues - 9 min walk
About this property
Hilton Garden Inn Jackson Downtown
Located near a train station, Hilton Garden Inn Jackson Downtown is a great choice for a stay in Jackson. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
186 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (USD 22.00 per day)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Self-serve breakfast (surcharge) each morning 6:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Shopping
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1923
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Front entrance ramp
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
32-inch LCD TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Self-serve breakfast is offered for an extra charge of approximately USD 14.95 for adults and USD 9.95 for children
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Parking
Valet parking costs USD 22.00 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson
Frequently asked questions
Does Hilton Garden Inn Jackson Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jackson Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jackson Downtown?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Jackson Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jackson Downtown?
Yes. Valet parking costs USD 22.00 per day.
What are the check-in and check-out times at Hilton Garden Inn Jackson Downtown?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Jackson Downtown and nearby?
Hilton Garden Inn Jackson Downtown has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn Jackson Downtown?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn Jackson Downtown like?
Hilton Garden Inn Jackson Downtown is in Downtown Jackson, a short 1-minute walk from Jackson Station and 5 minutes' walk from Jackson Convention Complex.
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Hilton Garden Inn Jackson Downtown Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 2, 2024
Great stay
I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.
Andra
Andra, 2-night trip
10/10 Exceptional
Oct 28, 2024
It's safe, quiet, and very convenient.
Sherman
Sherman, 2-night trip
4/10 Fair
Jan 26, 2025
The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought.
The lobby is beautiful and clean. The rooms are horrible conditions.
The breakfast terrible and low budget.
BrandiKay
BrandiKay, 1-night trip
6/10 Good
Oct 27, 2024
Historic building
Desiree
Desiree, 1-night trip
6/10 Good
Nov 12, 2024
My stay was average. The hotel needs to be update.
Demetrius
Demetrius, 1-night trip
10/10 Exceptional
Aug 11, 2024
Nice place staff was good
Todd
Todd, 1-night trip
10/10 Exceptional
Aug 23, 2024
Great property.
Norman
Norman, 2-night trip
10/10 Exceptional
Jun 5, 2024
We enjoyed our stay
Luna
Luna, 2-night trip
10/10 Exceptional
Aug 26, 2024
Gorgeous room and building.
Dawn
Dawn, 1-night trip
6/10 Good
Nov 19, 2024
Be prepared to pay $17 for average Breakfast
I was not aware that breakfast is not included even though I paid for breakfast through my third party reservation. Also breakfast was $17 tip not included. Nothing Special, same ole hotel breakfast of powdered eggs and greasy bacon.
Verified traveler
1-night trip
10/10 Exceptional
Nov 18, 2024
It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.
Melissa
Melissa, 1-night trip
2/10 Poor
Nov 28, 2024
The TVs didn’t work at all!! Shower wasn’t clean good! I’LL NEVER STAY THERE AGAIN!!
Verified traveler
2-night trip
6/10 Good
Jul 23, 2024
Decent stay
Front desk very helpful.
John
John, 1-night trip
4/10 Fair
Jan 6, 2025
No heat/no ac - no tv
Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no
Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.
Lori
Lori, 1-night trip
10/10 Exceptional
Sep 1, 2024
It was great
Dansler
Dansler, 1-night trip
6/10 Good
Oct 6, 2024
Emergency stay on relocation road trip
Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!
Andrea
Andrea, 1-night trip
10/10 Exceptional
Jun 15, 2024
Check in was a breeze friendly staff.
Mrs.
Mrs., 1-night trip
10/10 Exceptional
Aug 24, 2024
Staff was very pleasant and personable. I felt valued as a customer.
Monica
Monica, 2-night trip
10/10 Exceptional
Oct 6, 2024
The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner
robert jason
robert jason, 2-night trip
2/10 Poor
Dec 12, 2024
Charged credit card by items that weren’t purchased.
Jill
Jill, 1-night trip
6/10 Good
Sep 28, 2024
Pressure wash old showers
Ensure staff makes customer needs a priority
Tiaa
Tiaa, 1-night trip
8/10 Very good
Jun 16, 2024
Great stay. Beautiful property. Only complaint is that our room was SO hot!
Lindsay
Lindsay, 1-night trip
6/10 Good
Apr 10, 2024
Great location to visit jSU
Tonia
Tonia, 3-night trip
10/10 Exceptional
May 25, 2024
Five stars! Hotel was great!!
Hailey
Hailey, 1-night trip
8/10 Very good
Oct 6, 2024
Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged