I did not think it was possible to have a hotel room this small. The coffee pot was put on the window sill because there was no room to put it anywhere else. The toilet was next the tiny, single (not twin!) bed. There was barely room to stand when you were not lying on the bed. Also, while checkout was at 11am, they would only keep luggage till 2pm as the staff would disappear by then. Overall, a strange, inhospitable experience. Staff, when there, was great. The location is also great. But Leiden is small, and there are plenty of wonderful hotels around.