Described as a "4 Star" hotel and it most certainly is not. Let's get the positives out of the way first. The welcome by the two ladies at reception was lovely and the views from the main but unusable terrace were superb, but there it ends. Our room was last updated in the 1960's the only seat was a wooden church pew and a desk chair. We had booked a mountain view but we had no windows, so to see the view you went outside to our "garden", actually a wide path, a view was possible if you stood up, but if you used the provided seats which were not seats as they were unusable, even if you did get on them you started at a blank wall. Perhaps a drink in the bar, nope as there are no seats, sit outside the bar, sadly not as this was a pathway with chairs, perhaps a drink on the main terrace 30 / 40 meters away up a significant flight of stairs, yes but each drink will carry an extra charge to bring it to you we were told! We arrived hoping to have dinner but the restaurant was closed as chef was elsewhere that night. We booked for the next night as it reviewed well, but the next morning we were informed that other residents were using it and there was no room for these two residents. Quite unbelievable. A very poor experience, desperately overpriced for what it offers and I very much doubt the authenticity of the posted reviews