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Mandarin Oriental, Sanya

5.0 star property
Find your tropical haven where sandy toes meet luxury vibes. Soak up some sun by the pool or unwind with a rejuvenating spa treatment.

Indica las fechas para ver precios

Photo gallery for Mandarin Oriental, Sanya

Coral Bay Deluxe Villa | Terrace/patio
Exterior
Beach/ocean view
Front of property
Private beach, sun loungers, beach umbrellas, beach towels
Located in Jiyang District, Mandarin Oriental, Sanya offers a luxurious beachside retreat. Relax on the private beach with sun loungers and enjoy breakfast at one of the three on-site restaurants serving Chinese cuisine. Indulge in spa treatments like aromatherapy and yoga classes at the gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Bar
  • Non-smoking
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
The current price is $233
$272 total
includes taxes & fees
Mar 10 - Mar 11

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About the neighborhood

Map
12 Yuhai Road, Sanya, Hainan, 572000

What's nearby

  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 16 min walk
  • Sanya International Shopping Center - 6 min drive
  • Phoenix Island Sanya - 7 min drive
  • Luhuitou Park - 8 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Mee& Mian - ‬15 min drive
  • ‪Maan Coffee - ‬8 min drive
  • ‪南国天府 - ‬9 min drive
  • ‪舒欣茶艺吧 - ‬8 min drive
  • ‪南中国大酒店 - ‬8 min drive

About this property

Mandarin Oriental, Sanya

Putting you within a 15-minute drive of Sanya Bay, Mandarin Oriental, Sanya offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and reflexology. Yi Yang Restaurant, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center.

Languages

Chinese (Mandarin), English, German, Russian, Spanish

At a glance

DONE

Hotel size

    • 278 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
    • Supervised childcare
    • Children's club*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare
  • Children's menu
  • Paddleboard on site

What to do

  • On a private beach
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Fishing
  • Parasailing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible public washroom

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Single sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Yi Yang Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Pavilion Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Fresh Restaurant - This beach restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 253 per person
  • Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 620.0 per day
  • Children's club access is available for an extra charge

Pets

  • Pet deposit: CNY 5000 per stay
  • Pets are allowed for an extra charge of CNY 1200 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

Is there a pool at Mandarin Oriental, Sanya?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Mandarin Oriental, Sanya?

Yes, pets are welcome. There's a charge of CNY 1200 per pet, per stay, and there's also a deposit of CNY 5000 per stay.

Is parking offered on site at Mandarin Oriental, Sanya?

Yes, there's free self parking.

Is airport shuttle service offered by Mandarin Oriental, Sanya?

Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one way.

What are the check-in and check-out times at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Mandarin Oriental, Sanya and nearby?

Have fun with onsite activities like kayaking, sailing, and fishing. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Mandarin Oriental, Sanya also has 2 bars, a private beach, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Mandarin Oriental, Sanya?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and ocean views.

Does Mandarin Oriental, Sanya have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Mandarin Oriental, Sanya like?

Mandarin Oriental, Sanya is located on the waterfront in Jiyang District, a short 1-minute walk from Dadong Sea and 16 minutes' walk from Dadonghai Beach.

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Mandarin Oriental, Sanya Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful, quiet, friendly
Ling, 6-night trip

10/10 Exceptional

The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Robert, 3-night trip

10/10 Exceptional

wen, 2-night trip

10/10 Exceptional

Frank, 3-night trip

10/10 Exceptional

Wei, 5-night trip

10/10 Exceptional

Sanya Mandarin stay
2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
4-night trip

4/10 Fair

If you are a Mandarin Fan don’t go there because you will be very disappointed the Hotel is really run down nothing to do with othe MO Hotels
6-night trip

10/10 Exceptional

MA GUADALUPE, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Lars, 5-night trip

10/10 Exceptional

酒店一流，法國餐廳上日落更棒。
三亞最好的酒店。法國餐廳非常棒，而且再落沙灘邊上，欣賞日落美景一流。
1-night trip

10/10 Exceptional

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2-night trip

10/10 Exceptional

酒店的服務真的沒話說。泳池，沙灘，林木小路，不需要出去，光是待在裡面就很舒服放鬆。早餐種類也很豐富。其他餐食就是價格高了點，而且不是太值得。
Chungni, 2-night trip

10/10 Exceptional

Good Service
Tsz Chung, 2-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Relaxing place
Very accomodative and relax environment overall
Jae Young, 3-night trip

10/10 Exceptional

酒店环境不错 就是被子床单有点旧
cheng, 3-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Marcelo Fabian, 3-night trip

10/10 Exceptional

Das Mandarin Oriental ist ein wunderschöner Resort, bei dem kaum Wünsche offen bleiben. Auf der Plus-Seite: Komfortable Zimmer, freundlicher Service, sehr schöne und gepflegte Anlage. Die Minus-Seite: Der Resort liegt etwas abgelegen, am Ende einer militärisch genutzten Straße, sodaß man auf ein Fahrzeug angewiesen ist um in die Stadt zu kommen. Der Strand ist steinig und felsig, also nichts für Sand-Freunde.
4-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
1-night trip

10/10 Exceptional

Paraíso na China
Eu não tinha ideia de que havia um paraíso como Sanya na China, a cidade leva o nome de Havaí chinês e não é à toa, a cor do mar é indescritível. O Mandarin Oriental é completo, com varias opções de restaurantes e nem vale sair do hotel, ainda mais que os restaurantes mais legais de Sanya estão afastados do Mandarin. Agradecimentos especiais a Belinda Chen, da área de relações públicas do hotel, nos preparou algumas surpresas por ser nosso aniversário de 10 anos de casamento. As instalações do hotel são perfeitas, piscinas maravilhosas, restaurantes incrível, café da manhã dos sonhos. O SPA é premiado, sendo o melhor da China em 2018. O hotel ainda conta com uma agradável praia particular. Indico o Mandarin Oriental de Sanya de olhos fechados.
Noelle Alves V, 4-night trip

6/10 Good

服務好，但設施太舊
服務好，風景不錯，但設施太舊，食物水準強差人意。
2-night trip

10/10 Exceptional

2-night trip