Hotel Juma

3.5 star property
Pollensa hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Juma

Spa
City view from property
City view from property
Front of property
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Double Room, 1 Double or 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Bidet
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Plaça Major 9, Pollensa, Mallorca, 7460

What's nearby

  • Placa Major - 1 min walk - 0.1 km
  • Museo Dionis Bennassar - 4 min walk - 0.4 km
  • Calvario - 7 min walk - 0.6 km
  • Santuari del Puig de Maria - 4 min drive - 2.0 km
  • Pollensa Port - 7 min drive - 7.3 km

Getting around

  • Palma de Mallorca Airport (PMI) - 53 min drive
  • Inca Station - 20 min drive
  • Llubi Station - 23 min drive
  • Lloseta Station - 24 min drive

Restaurants

  • ‪Ca'n Moixet - ‬1 min walk
  • ‪La Scalinata - ‬3 min walk
  • ‪La Mar Dolça - ‬3 min walk
  • ‪La Placeta - ‬4 min walk
  • ‪Bar Pont Roma - ‬8 min walk

About this property

Hotel Juma

Hotel Juma features a rooftop terrace and puts you within a 10-minute drive of Pollensa Port. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A snack bar/deli and a terrace are other highlights.

Languages

Catalan, English, Spanish

At a glance

Hotel size

  • 7 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 11:30 AM; Check-in end time: 8:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Computer monitor

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Onsite venue - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children

Policies

This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Juma
Hotel Juma Pollensa
Juma Pollensa
Hotel Juma Hotel
Hotel Juma Pollensa
Hotel Juma Hotel Pollensa

Frequently asked questions

Are pets allowed at Hotel Juma?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Juma?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Juma?
Check-in start time: 11:30 AM; Check-in end time: 8:00 PM. Check-out time is 11:30 AM. Express check-out is available.
What is there to do at Hotel Juma and nearby?
Have fun with nearby activities like cycling, hiking, and scuba diving.
Are there restaurants at or near Hotel Juma?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
What's the area around Hotel Juma like?
Hotel Juma is a short 1-minute walk from Placa Major and 4 minutes' walk from Museo Dionis Bennassar.

Hotel Juma Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great central location on the main square. Clean, neat and tidy hotel. Great service. Good sized room. Good value for money. Would stay again.
Neil, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A lovely hotel at a lovely location.
Marc, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Little gem in a wonderful location
Superb stay, the hotel is in a fantastic location right on the main square. We couldn't quite believe it. Room is simple but spacious and perfectly clean. The staff were super helpful and kind over WhatsApp. Would stay again for sure.
Susan, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jo, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Hotel juma
This is the second time we have stayed in this Hotel and again we where not disappointed. The Hotel is right on the square in Polensa , a great location to see what is happening particularly in the evening because of its proximity to all the resturants.
Alan, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Excellent well located hotel
Giving the difficult circumstances communication and preparation was excellent.
1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

Appalling ROOM 101 Noise, noise and more noise. Impossible to sleep in this room. Noise from side street/alley adjacent hotel kitchen back door ending approx 1.30 resumng 5.35 am. Room 101 above this door area
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, family run landmark
Mark, 1-night trip
Verified Hoteles.com guest review

6/10 Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

Poor service by Hotels. com
Juma was great. I was overcharged by Hotels.com/UK. See my Confirmation No. 158586750777. I paid 188.4 Euros at booking. When the Euros were converted to USD, you used the GBP rate to USD instead of the Euro/USD conversion rate resulting in an overcharge. You have the records, fix it and issue me a refund. Otherwise I will never use Hotels.com again plus will tell all my friends not to use. This has been reported like five times. Enough is enough.
Christian, 2-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

I loved my room with the big windows and four poster bed. The mattress was not so comfortable. the staff were very helpful. the location was great.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Delightful Juma
My wife and I had 5 nights with bed and breakfast, just before Easter season had really started. From the outset, the staff were really helpful in indicating car parking availability (anywhere on the street provided no yellow lines or blocking a garage or entrance, or in the designated parking areas near the main bus stop). On arrival, Joana provided local information and showed us to our room. We understood that the hotel had reopened the previous week after the winter hibernation and Pollenca itself was generally quiet and free from Easter tourists (but there were many cyclists!) The room was spacious and all that we needed for a short stay. The bed was comfortable, shower and bath fine and WiFi strong. Breakfast was excellent with a choice which suited us: cereal, yoghurt, fruit, fresh orange juice, cold meats and cheeses, coffee, omelette, pastries. Plenty of restaurants, within 5 minutes walk, for lunch and/or evening meal and a nice ice cream parlor in the square for a cheap dessert! Would definitely recommend to others who prefer small, quiet, more intimate hotels (7 rooms). Thankyou. Stuart & Sarah
Stuart, 5-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Nice small hotel in center of town
The staff at hotel Juma could not have been more pleasant and helpful. We had to leave early in the morning so they gave us a tray with fruit, croissants and thermosflasks with coffe in the room as the breakfast room would not be open. There is no parking in the center of town so a bit of a walk from the carpark. Our stay was before high season but still plenty going on in the town.
2-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Wonderful staff, wonderful location, maybe my favourite town in all of Spain. very nice air conditioned rooms with lots of space. Good breakfast with wide variety of food. Highly recommended.
Paul, 4-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent location full of atmosphere
Enjoyed an 8 day stay at this well positioned hotel. Staff were excellent and the rooms comfortable with air conditioning a necessity in the August sun. Its a great place to stay to venture out to many of the northern parts of the Island although you will need a car. Parking is a problem but once you have located the public car parks which are a few hundred yards away it is OK.
Verified Expedia guest review

10/10 Exceptional

Ideal location in centre of town
Hotel Juma has a great location in plaza major. On Sunday mornings when the market is on you can sit and have a leisurely breakfast and watch the hectic market all around you which is really fun. It is an old hotel (built 1907) and is full of character. There are great views from the solarium on the roof.
Jo, 2-night trip
Verified Expedia guest review

8/10 Very Good

A lovely Hotel full of character
Although the accommodation at this Hotel is fairly basic the cleanliness is exceptional and views from roof top are breathtaking, The lovely Pollensa square where the hotel is situated is very busy and lively however the shutters in the bedrooms block out most of the noise at night. The Hotel is quaint, well situated and offers an excellent breakfast choice, which includes a cooked breakfast if requested. The weather was extremely hot during our stay and the only thing lacking in the hotel was provision of a fridge, even a small one to store a few drinks would have helped, we had to keep asking the bar staff for ice which was a little embarrassing.
Pat, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Definitely recommendable
Could not have been at a better location, right at the plaza mayor in Pollença. Ask for room 203 - the only one with a balcony to the square. We were lucky enough to get it randomly, and it made the whole stay a lot more special. The breakfast is delicious and served at the square - delightful!
Eduardo, 3-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Lovely location
The Place is really nice and central with good views of the square. Really enjoyed the stay.
Stephen, 2-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Very central with friendly staff.
I had a lovely room with a view to the Puig Santa Maria. Very central, but quiet at night (except for the bin lorries first thing in the morning).
Verified Expedia guest review

10/10 Exceptional

Great service and fabulous location
The staff was extremely helpful with our early departure. A food tray was sent the night before as we had a 6:30 Taxi ride to the airport.
Verified Hoteles.com guest review

8/10 Very Good

Place is fantastic. It is located in the center of pollenca which is very continence for food and shopping.
Verified Hoteles.com guest review

10/10 Exceptional

Great place to stay in Pollensa
Excellent stay at Hotel Juma. Small traditional hotel with friendly service, high quality of cleanliness and lovely breakfasts. Central location and easy parking close-by. Great views from the roof terrace. We look forward to a return visit.
Verified Hoteles.com guest review