2/10 Poor
Jan 20, 2025
Beware
The worst situation possible. No way to communicate as the contact given is wrong, upon arrival was told they do not see my reservation. It a remote cold area with no Wi Fi (though promised). Had to stay overnight in another cabin. Wanted to charge me for that even more than listed price. There was no hot water there. Jacuzzi was not fixed. The portable heater is not enough to keep it warm. The cabin is basically just a bed and nothing else. Location is beautiful and local stuff is friendly but obviously manages terribly and do not keep their commitments to hotels.com and the customers. Be warned
Verified traveler
2-night trip
Verified Hoteles.com guest review