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Iberostar Waves Tucán - All Inclusive

4.5 star property
Luxury beachfront property with spa, near Quinta Avenida

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Photo gallery for Iberostar Waves Tucán - All Inclusive

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby sitting area
8 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Free minibar, in-room safe, desk, blackout drapes
Balcony view

Reviews

8.6 out of 10
Excellent
Located on a white sand beach, Iberostar Waves Tucán - All Inclusive offers an idyllic retreat. Soak up the sun with scuba diving and kayaking activities or unwind at one of 8 restaurants, including Japanese cuisine. With a spa offering manicures and massages, fitness classes at the gym and free in-room WiFi you'll be living your best life.

Popular amenities

  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 beach bars
  • 2 poolside bars and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 49 of 49 rooms

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, blackout drapes

Premium Room, Accessible

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Promo)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, blackout drapes

Last room available

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, blackout drapes

Premium Room, Accessible

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Near Pool)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Balcony view

Premium Room (Near Pool)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Pure Wellness)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Promo)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Pure Wellness)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Tropical View)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, blackout drapes

Last room available

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Junior

Free minibar, in-room safe, desk, blackout drapes

Suite Junior

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Premium

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Premium

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Premium

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium With Pool View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Premium With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Double Room Premium

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Room Premium

  • Sleeps 4
  • 2 Double Beds

Room Premium

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium

Free minibar, in-room safe, desk, blackout drapes

Room Premium

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Quadruple Room Premium

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Junior

Free minibar, in-room safe, desk, blackout drapes

Suite Junior

  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Premium

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Single Room Premium With Beach View

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium With Beach View

  • Beach view
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Premium With Pool View

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium With Pool View

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Junior

Free minibar, in-room safe, desk, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Room Premium

  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room Premium With Beach View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Premium With Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Premium With Pool View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, desk, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Single Room Premium With Garden View

  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Maritime Terminal - 6 min drive - 2.9 km
  • Quinta Avenida - 6 min drive - 3.1 km
  • Xplor Theme Park - 10 min drive - 7.1 km
  • Playa del Carmen Main Beach - 11 min drive - 3.5 km
  • Xcaret Eco Theme Park - 13 min drive - 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪Rosa Roja - ‬5 min walk
  • ‪El Gaucho Steakhouse - ‬5 min walk
  • ‪Cupcake Cafe - ‬6 min walk
  • ‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Tucán - All Inclusive

At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Playacar Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Smooth flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.
La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.
Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Tucán - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Waves Tucán - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Iberostar Waves Tucán - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Japanese cuisine.

What's the area around Iberostar Waves Tucán - All Inclusive like?

Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 19-minute walk from Mayan Ruins of Playacar and 12 minutes' walk from Playacar Beach. Travelers say the area is walkable and good for families.

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Iberostar Waves Tucán - All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Animals
Drinks
Wildlife
Entertainment

What guests liked

  • The beach at this property is amazing, great for swimming and offers a mix of jungle and beach scenery. (90 reviews)
  • The pool was great, beautiful, and big, with various depths and never felt crowded. (58 reviews)
  • The all-inclusive service offered a wide variety of food options, excellent selection of drinks, and great value for the price. (12 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The view and food are terrific.
4-night trip

10/10 Exceptional

Beautiful property, clean beach, tasty food, great entertainment, perfect location to relax and enjoy nature's beauty.
Margarita, 5-night trip

10/10 Exceptional

Love the property and staff. Our third time there-first with our kids who loved it! I told my older daughter about it and she and her family booked today for September!!
David, 5-night trip

8/10 Very good

GREAT BEACH! NICE POOL!
HALINA, 7-night trip

10/10 Exceptional

Everything was excellent service, food place 😋
Isabel, 4-night trip

10/10 Exceptional

The staff are the best so friendly and helpful the food was sooo good and plenty of it.
Doreen, 6-night trip

8/10 Very good

Beautiful grounds and well maintained. Rooms slightly dated.
Heather, 8-night trip

10/10 Exceptional

This is my favorite resort ! I have been here twice already and definitely will be back again . I enjoyed beautiful sandy beach , the ocean , wonderful walking area with beautiful plants and trees ; as well interesting animals that live peacefully on the property. We also enjoyed many food options every day in the buffet . My favorite were different pastries every day ! Iberostar is the best !
Maria, 6-night trip

10/10 Exceptional

a everything there is perfect
erick, 2-night trip

10/10 Exceptional

Great place for vacation
Krzysztof, 7-night trip

10/10 Exceptional

Thank you.we love that resort.
YURIY, 9-night trip

6/10 Good

The resort and the service was very good. The animals in a natural environment were a pleasure to watch. Always somewhere to sit around the pool. The only downside was the loud music from the resort itself and the neighbouring resort until 11:00 pm most nights was a turnoff!
Raymond Arthur, 21-night trip

10/10 Exceptional

Did not get to see the monkeys this time, but we did hear the little guys. Great vacation time
David, 7-night trip

8/10 Very good

Staff in the restaurants are great. Overall a good place to relax
Qian Tu, 7-night trip

10/10 Exceptional

The stay was so much fun! Excellent stay !
Angelica, 5-night trip

10/10 Exceptional

Beautiful resort is well maintained by friendly and helpful staff. Food options are very broad and food is mostly quite good. Beds are full size and quite firm. I understand there will be some renovation soon and hope the beds will be upsized to queen. Wonderful beach and pool areas. Nice global assortment of guests. Plenty of day and evening activities.
Ronald, 5-night trip

6/10 Good

Staff is amazing. Rooms need a lot of updating very old looking. Outdoor area is peaceful and beautiful. Food was just ok. No room service and no staff around pool area to offer drinks
salvador alfaro, 5-night trip

10/10 Exceptional

Great!
Victoria Ann, 5-night trip

8/10 Very good

Great resort, excellent dinner options. We had a wonderful time!
Hallie, 7-night trip

10/10 Exceptional

Absolutely love the environment, food, and people at this resort.
Anisah, 6-night trip

10/10 Exceptional

Upgraded restaurants since our last visit. The food was great.
Damon Kason, 5-night trip

8/10 Very good

A little bit noisy they worked outside, entertainment not so good, dinning options not to many
Maria, 8-night trip

8/10 Very good

It’s good overall
Svetlana Victoria, 7-night trip

10/10 Exceptional

We really enjoyed our stay at Iberostar Túcan. Everyone was very attentive and friendly, the food was very good, entertainment was fresh and interesting every night. We enjoyed our short stay so much that we plan to come back for a longer stay in the Fall!
Christen, 3-night trip

8/10 Very good

This hotel was nice. The staff was very helpful. However, the rooms are very outdated. Bed is very uncomfortable everything looks old .. concrete stucco walls. I have stayed at other Iberostar’s in the Cancun area and this one was my least favorite. Try Grand Pariso .
Josefina, 5-night trip