See all properties

Puerto Azul

2.0 star property
Puerto de la Cruz family-friendly hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerto Azul

Property entrance
In-room safe, desk, iron/ironing board, free WiFi
Exterior
City view from property
Living area

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Self parking
  • Business center
  • Train station pick-up service
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, Terrace

Highlights

Terrace
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Single Room

Highlights

Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, Balcony

Double or Twin Room, Balcony | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room, Balcony

Highlights

Balcony
Free cribs/infant beds
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Economy Double or Twin Room

Highlights

Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property
Hotel Puerto Azul
Spa
Pet friendly
Free WiFi
Non-smoking
9.4 out of 10, Exceptional, (21)
Hotel Puerto Azul
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Del Lomo, 24, Puerto de la Cruz, CN, 38400

What's nearby

  • Plaza del Charco - 3 min walk - 0.3 km
  • Puerto de la Cruz Town Hall - 6 min walk - 0.6 km
  • Lago Martianez Swimming Pools - 15 min walk - 1.2 km
  • Loro Park - 17 min walk - 1.4 km
  • Taoro Park - 17 min walk - 1.4 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive
  • Tenerife South Airport (TFS) - 72 min drive
  • Train station pick-up (surcharge)

Restaurants

  • ‪Hannen Barril - ‬5 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬5 min walk
  • ‪Tasca el Olivo - ‬6 min walk

About this property

Puerto Azul

Located in the entertainment district, Puerto Azul is a great choice for a stay in Puerto de la Cruz. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 26 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: noon
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only, up to 132 lbs per pet)
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)

Transfers

  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Skiing nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1972
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Arcade/game room

Accessibility

  • Elevator

Room amenities

Home comfort

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Continental breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 5 for children

Parking

  • Self parking is available for an extra charge

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H38-40158

Also known as

Azul Hotel
Azul Puerto
Hotel Puerto Azul
Hotel Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel
Hotel Puerto Azul
Puerto Azul Puerto de la Cruz
Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

Does Puerto Azul offer free cancellation for a full refund?
Yes, Puerto Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Puerto Azul?
Yes, cats and dogs stay free, with a maximum weight of 132 lbs per pet.
Is parking offered on site at Puerto Azul?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Puerto Azul?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Puerto Azul?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (18-min walk) is nearby.
What is there to do at Puerto Azul and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and body boarding. Enjoy amenities like a fitness center and an arcade.
Are there restaurants at or near Puerto Azul?
Yes, there's an onsite restaurant.
What's the area around Puerto Azul like?
Puerto Azul is located near Playa del Muelle, just a short 3-minute walk from Plaza del Charco and 6 minutes' walk from Puerto de la Cruz Town Hall.

Puerto Azul Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Good

Ok
This hotel is ok but pretty worn out. I talked with the owner and he is getting ready to shut down for a total remodel. It was ok for the price and the rooftop terrace has some great views. Most of the front desk staff speaks English..
4-night trip
Verified Hoteles.com guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hoteles.com guest review

8/10 Very Good

1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Basic, good location and value for money.
Very basic hotel which gave me quite a shock on arrival. However the room was sparce but clean. The staff were very obliging and nothing was too much trouble for them. Breakfast was continental but sufficient. Location was perfect for beach and old town, lots of bars and restaurants nearby. The only downside there was no TV in the room but there was a tv lounge with programmes in many languages.
Cilla, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Great value hotel, excellent location to explore
Considering the price I was pleasantly surprised. I stayed in 3 hotels during my stay (busy time due to carnival) and this was better than hotels 3 times the price when it came to maintainance, cleanliness and WiFi coverage (which was free). The reception staff were fantastically helpful and courteous. Ok so the breakfast was basic but being in the town center there are many places to go and eat breakfast. I will definitely stay again
Verified Expedia guest review

6/10 Good

Simple, clean hotel in a great location.
Room was small and adequate. Shower was powerful and hot. Bed comfortable. The hotel is in a quiet area away from traffic so I could have my window open at night without hearing any noise from outside. I needed an iron and the hotel provided me with one to use.
Verified Expedia guest review

4/10 Fair

Hmmm....
Great location, staff were friendly enough but the hotel is more of a hostel than a hotel. Very tired and dark. I had a dreadful dark room with a metal camp bed. I believe all the beds are the same and they are so noisy that as soon as you move in the night the noise wakes you up. Only half of the light bulbs worked. I never ate in the hotel so can"t judge the food but you are surrounded by great restaurants and cafes and really are spoiled for choice. I don't like to give negative comments and I suppose it's my own fault for being a little tight and thinking I had found a bargain.. in hindsight I wish I had paid a hundred or so pounds more and got somewhere more upmarket. I would add that I was a single traveler and so probably got the crappiest room in the hotel. A fellow single guest said that other rooms she had seen into were better than ours! The rooms were cleaned everyday and the maid did a good job. The resort is quite pretty and great for shopping but there isn't much to do for younger people. Kind of reminded me of Bournemouth with sun except they are all middle aged or old Spanish people taking their hols there.
Verified Expedia guest review

8/10 Very Good

Nice if you want basic accommodation 5 star staff
Very nice staff would return no problems at all the rooms are standard but the staff are very good and very central :)
Verified Expedia guest review

6/10 Good

Hotel Puerto Azul Tenerife
Great location - pretty pedestrian street, very close to all the action in town, waterfront, bars, resto's, shops. Quiet at night. Room service is good and cleans well. Reception is friendly and very helpful. Room is clean, no frills - no luxus, my bed is a bit uncomfortable on one side! But the room has all I need. All in all a good base in town. For those who prefer to spend less on accomodation and more on activities/sights etc, a good place. Not for those who spend thier holiday in the hotel room! I reccommend this for those who need no luxury, and I would stay here again! :)
Verified Hoteles.com guest review

6/10 Good

Puerto Azul review
Very pleasant stay at Azul. Perfect location with transport, restaurants, sea etc within easy reach. Fabulous staff. Would be bettered with more comfortable beds. Rooms at top with balcony peferred to those lower inward facing ones which are dark and noisy! Recommended!
Verified Hoteles.com guest review

8/10 Very Good

Bien situado. Habitaciones arregladas y limpias
2-night trip
Verified Hoteles.com guest review

6/10 Good

6-night trip
Verified Ebookers guest review

6/10 Good

Daniil, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

4/10 Fair

Ikke igjen
Personale i resepsjonen var fantastiske alle sammen. Men resten av stedet av ikke mye å skyte av. Små rom, døra til badet gikk ikke av å lukke igjen! Vi måtte spørre om å bytte håndklær i resepsjonen istedetfor at de ble byttet av rengjørings bemanningen. VEldig lytt, man hører at naboen gjør! Jeg ville nok ikke valgt det hotellet som første valg igjen! Eneste fordelen med hotellet var vel hvor den ligger i forhold til alt annet! Veldig sentralt!
Verified Hoteles.com guest review

10/10 Exceptional

Verified Hoteles.com guest review

6/10 Good

Zentrale Lage, landestypisches Flair
Lage mit großer Auswahl an Lokalen, kleine niedlichen Gassen zum Schauen, man ist im Urlaub in einem anderen Land. Schnell zu Fuß alles zu erreichen.
Verified Expedia guest review

6/10 Good

Albergo vicino al centro storico
L'albergo si trova alle spalle di una parallela che costeggia l'oceano. È un due stelle e non ci si può aspettare molto ma il personale è molto gentile e disponibile come quasi il resto degli isolani a differenza del quasi resto degli italiani. Per il tipo di viaggio che ho fatto è andato piu che bene. Ma devo ringraziare una cara operatrice di Expedia che lo ha trovato per me in base alle mie esigenze...a loro va l'eccellenza...da ora in poi tutti i prossimi viaggi saranno insieme a loro . grazie
Verified Expedia guest review

6/10 Good

sehr einfaches Hotel in guter Lage
Insgesamt Schulnote 4+. Sehr freundliches Personal und preisgünstig. WLAN und Safe im Preis inbegriffen. Wände leider so dünn, dass man nachts z.B. die Nachbarn schnarchen hört oder aufs Klo gehen hört. Ausstattung des Zimmers spartanisch. Keine Seife oder Duschzeug im Bad, aber Bett sauber und bequem. Fenster im Bad ließ sich nicht schließen und Steckdose im Zimmer war abenteuerlich lose. Für zwei Sterne fand ich das ok. Mehr Sterne hat das Hotel im jetztigen Zustand aber definitiv nicht verdient. Schade, eigentlich könnte man da mehr drauß machen.
Verified Expedia guest review

6/10 Good

hotel per giovani
Ottima posizione della struttura, in pieno centro a Puerto de la Cruz. Le camere non sono certo il massimo: piccole e mal tenute. Buona sistemazione per giovani che non hanno bisogno di particolari comfort.
Verified Expedia guest review

10/10 Exceptional

entrada.
pongo un 4 en estado o mantenimiento solo por la entrada,no me parecio la entrada de un hotel,pero del resto muy me fui muy satisfecha muchas grasias y asta la proccima chao.
Verified Hoteles.com guest review

8/10 Very Good

buona sistemazione
Strutture e camere non sono dotate di grandi confort. L'hotel non è adatto ad una clientela esigente, bisogna adattarsi, ma la posizione in pieno centro a Puerto de la Cruz ne fa un ottimo luogo di soggiorno, accogliente e informale. Non adatto a famiglie. Ottimo per giovani.
Verified Expedia guest review

8/10 Very Good

Sehr zu empfehlen!
Eine perfekte Lage sowohl zum Busbahnhof als auch zum Strand bzw. ins Zentrum mit allen Einkaufs- und Einkehrmöglichkeiten sowie das Personal des Hotels sprechen sehr dafür, sich dort einzuquartieren. Die Einzelzimmer sind etwas klein, jedoch ausreichend mit eigenem Bad! Es gibt aber auch wunderbare Doppelzimmer, zum Teil mit Balkon! Die Dachterasse mit Blick auf den Teide fand ich ebenfalls sehr gut! Preis-/Leistungsverhältnis ist mehr als perfekt!
Verified Expedia guest review

8/10 Very Good

Verified Hoteles.com guest review