At the Palace Hotel, BW Signature Collection, you can unwind in style with a manager's reception and indulge in a massage at the spa. Enjoy meals at two on-site restaurants or grab a coffee at the cafe; connect to WiFi from anywhere for seamless relaxation.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Gym
Bar
Pet friendly
Pool
Spa
Non-smoking
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Sauna
Children's pool
Hot tub
Pool bar
24-hour room service
Coffee shop/cafe
Spa services
Feel at home (6)
Cribs/infant beds (surcharge)
Children's pool
Television
Terrace
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Comfort Double Room, 2 Twin Beds
Comfort Double Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Private bathroom
Bidet
16 sq m
Sleeps 2
2 Twin Beds
View all photos for Double Room, 2 Twin Beds, Accessible
Double Room, 2 Twin Beds, Accessible
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Private bathroom
Bidet
15 sq m
Sleeps 2
2 Twin Beds
View all photos for Single Room
Single Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Private bathroom
Bidet
12 sq m
Sleeps 1
1 Twin Bed
View all photos for Suite
Suite
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
50 sq m
Sleeps 2
1 Double Bed
View all photos for Junior Suite
Junior Suite
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
27 sq m
Sleeps 2
1 Double Bed
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Private bathroom
Bidet
28 sq m
Sleeps 4
4 Twin Beds
View all photos for Comfort Double Room, 1 Double Bed
Comfort Double Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
Private bathroom
Bidet
16 sq m
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Double Bed, Accessible
Federico Fellini Intl. Airport (RMI) - 35 min drive
Forlì Intl. Airport (FRL) - 60 min drive
Cattolica Station - 28 min drive
Bellaria Station - 31 min drive
Santarcangelo di Romagna Station - 32 min drive
Restaurants
La Vecchia Fonte - 5 min drive
Bowling Rose'N Bown-Rose'N Pub - 4 min drive
Ristorante Pizzeria Garden - 3 min drive
La Spizzata di Marco Ghigi - 4 min drive
Podere Lesignano - 3 min drive
About this property
Palace Hotel, BW Signature Collection
Enjoy your visit to Serravalle with a stay at Palace Hotel, BW Signature Collection. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. An outdoor pool, a poolside bar, and a fitness center are other highlights.
Languages
English, French, German, Italian
At a glance
Hotel size
91 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed
Internet
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Free reception (select days)
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Working away
Business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Spa services
Hot tub
Sauna
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
Crib/infant bed (surcharge)
Freshen up
Rainfall showerhead
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 per person
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 10 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Also known as
Palace Hotel BW Signature Collection Best Western Serravalle
Best Western Palace Hotel Serravalle
Best Western Palace Serravalle
Palace Hotel BW Signature Collection Best Western
Palace BW Signature Collection Best Western Serravalle
Palace BW Signature Collection Best Western
BW Signature Collection Serra
Palace San Marino
Hotel, Bw Signature Collection
Palace Hotel BW Signature Collection
Palace Hotel, BW Signature Collection Hotel
Palace Hotel, BW Signature Collection Serravalle
Palace Hotel BW Signature Collection by Best Western
Palace Hotel, BW Signature Collection Hotel Serravalle
Frequently asked questions
Does Palace Hotel, BW Signature Collection offer free cancellation for a full refund?
Yes, Palace Hotel, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palace Hotel, BW Signature Collection?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Palace Hotel, BW Signature Collection?
Yes, pets are welcome.
What are the check-in and check-out times at Palace Hotel, BW Signature Collection?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Palace Hotel, BW Signature Collection and nearby?
Palace Hotel, BW Signature Collection has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Palace Hotel, BW Signature Collection?
Yes, there are 2 onsite restaurants.
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Palace Hotel, BW Signature Collection Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 22, 2022
Ok
JUAN RAFAEL
JUAN RAFAEL, 1-night trip
10/10 Exceptional
Jul 5, 2022
Mark
Mark, 1-night trip
8/10 Very good
Jun 21, 2022
CRISTINA
CRISTINA, 4-night trip
10/10 Exceptional
Jun 13, 2022
The area is Ok not as nice has the rest of San Marino
Manon
Manon, 2-night trip
10/10 Exceptional
May 23, 2022
Roberta
Roberta, 2-night trip
10/10 Exceptional
May 11, 2022
Pierre
Pierre, 1-night trip
8/10 Very good
Nov 21, 2021
Good Hotel
Good stay. Easy parking. Clean and good quality rooms.
Daniel
Daniel, 1-night trip
10/10 Exceptional
May 26, 2021
Fabio
Fabio, 1-night trip
8/10 Very good
Sep 6, 2020
Esperienza positiva
Esperienza positiva ero stato già altre volte,avevo gradito molto di più la camera che ci era stata data.
Questa volta non era come le altre.
Nel complesso un buon businneshotels
Alfredo
Alfredo, 2-night trip
8/10 Very good
Aug 20, 2020
du neuf avec du vieux
hotel en périphérie de la ville. parking disponible. petit déjeuner basique. chambre propre. l hôtel semble un peu vieillot mais assez bien entretenu. personnel a l'accueil froid.
Verified traveler
1-night trip
8/10 Very good
Aug 18, 2020
Pratique
Pour un hôtel de passage c’est suffisant... le petit déjeuner est correct avec du choix.
sabrina
sabrina, 1-night trip
10/10 Exceptional
Aug 16, 2020
Cristina
Cristina, 2-night trip
8/10 Very good
Aug 14, 2020
Super service trods mangler
Hotellet var nemt at finde. Dog kunne instrukserne omkring indgangen fra motortrafikvej have været bedre beskrevet. Receptionisten var ikke synderligt godt til andet end italiensk, hvilket gjorde at selv nemme spørgsmål om vejen til supermarkedet blev vanskelig. Poolområdet var meget slidt og den ‘udendørs pool’ var udendørs fordi taget kunne fjernes 40%. Sengen og servicen fejlede intet.
Thomas
Thomas, 2-night trip
10/10 Exceptional
Jul 14, 2020
Great weekend retreat
Great hotel!!!! The accomodations were great and the hotel is very close to the town center. The rooms were large and very clean. The pool was also nice.
Tremella
Tremella, 1-night trip
10/10 Exceptional
Jul 4, 2020
Younes
Younes, 1-night trip
10/10 Exceptional
Feb 8, 2020
Great place
Amazing hotel, great staff, Wonderful service, strongly recommend
Vladimir
Vladimir, 4-night trip
8/10 Very good
Nov 2, 2019
HSIANG-YUN
HSIANG-YUN, 1-night trip
4/10 Fair
Sep 15, 2019
Péssimo hotel
Decepcionante
Nos acomodaram em um quarto onde não havia box para o chuveiro, o que deixava o piso do banheiro totalmente alagado.
Fui solicitar a troca e disseram.que não havia outro quarto para troca e ficou.por isso.mesmo.
Mandaram um rapaz levar toalhas que foram.colocadas no chão e assim mesmo ficaram encharcadas.
Somente no outro dia nos trocaram de quarto.
Café da manhã fraco, sem reposição
Hotel deixa muito a desejar.
Não recomendo ninguém ficar aqui.
Ronaldo
Ronaldo, 2-night trip
10/10 Exceptional
Sep 3, 2019
Verified traveler
3-night trip
8/10 Very good
Aug 27, 2019
Hotel a 4 stelle di grosse dimensioni, stanza piccola per 3 persone e cortiletto esterno con formiche e arbusti secchi senza alcuna vista ne circolazione d'aria (anche se in stanza è presente l'aria condizionata che non riesce a far scendere la temperatura sotto i 26,8°C.
Zone comuni ben tenute e pulite. Mi aspettavo di più.
Verified traveler
1-night trip
8/10 Very good
Aug 23, 2019
Pour une nuit de passage
Hôtel type voyage d’affaires, proche d’un axe routier principal. Confortable mais manque de charme.
Petit déjeuner très bien
Martine
Martine, 1-night trip
8/10 Very good
Jul 21, 2019
Below avg hotel with great employees
Yes this hotel has a lot of amazing features and the employees are amazing. But air-condition did not go below 24 degrees even after complaining. Wifi did not work in the room at all and I do not think it was just my room since there were around 5-6 people in the lobby on phone and computers as well. They charge 5 euro for room service even though I went down to order from the restaurant but the kitchen manager Indirectly suggested better to eat in my room cause he did not want to clean a table.