The hotel is extremely clean, the food is excellent and the service is great. It has a really nice front porch to eat on or sit and relax and there is an incredibly nice trail system in the mountain just behind the hotel for walk or jogs. The only downside is that the restaurant/bar closes pretty early (2100-2130), so you have to get your eat and drink on before then. If you're on a business trip not a big deal. Besides this and the pillows, I would would give it a perfect score. As someone else said, the staff is not friendly; but after staying there for over two weeks, I don't think it is that, I think they are just reserved, but regardless, they provide excellent service and take care of their guests.Someone mentioned the WiFi not being great. I always had WiFi on my phone and desktop computer and it was slow, but always functioned. I heard it is the whole area that has WiFi issues, but it still worked good enough. I would definitely stay there again, especially if working at Hohenfels, because it is literally 3 minutes to Gate 5, but you feel like you're nowhere near the base.