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Kempinski Hotel Huizhou

5.0 star property
Luxury Huizhou hotel with full-service spa, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kempinski Hotel Huizhou

View from property
Lobby lounge, garden views, open daily
Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, DVD player
Front of property - evening/night
Luxury Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Childcare
    Childcare
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
For families
  • Children stay free
  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

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Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (36)
The price is $83
$97 total
includes taxes & fees
Nov 22 - Nov 23
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About the neighborhood

Map
No.2 Yunshan West Road, Huizhou, Guangdong, 516000

What's nearby

  • Huizhou Science & Technology Museum - 11 min walk - 1.0 km
  • Huizhou Sports Park - 15 min walk - 1.3 km
  • Huizhou West Lake - 5 min drive - 3.7 km
  • Honghua Lake Water Park - 8 min drive - 7.4 km
  • Tangquan Golf Course - 18 min drive - 17.6 km

Getting around

  • Huizhou (HUZ) - 30 min drive
  • Huizhou Station - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪原味主张椰子鸡 - ‬6 min walk
  • ‪ElvaCoffee埃尔瓦咖啡 - ‬7 min walk
  • ‪一心亭饮食服务有限公司 - ‬7 min walk
  • ‪时代氧吧量贩ktv - ‬5 min walk

About this property

Kempinski Hotel Huizhou

Bring the kids when you stay at Kempinski Hotel Huizhou in Huizhou and they can enjoy the free kids' club. You can visit the spa to be pampered with massages or body treatments, and 御龙轩中餐厅, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool, and a bar/lounge.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Korean

At a glance

Hotel size

  • 340 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (fees apply)
  • Onsite garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Babysitting services
  • Grocery/convenience store

What to do

  • Fitness classes

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (32906 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 61063 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

御龙轩中餐厅 - This restaurant serves lunch and dinner. Reservations are required.
四季西餐厅 - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required. Open daily.
凯宾美食廊 - This delicatessen serves brunch and light fare. Happy hour is offered. Open daily.
大堂吧 - Overlooking the garden, this lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 136 for adults and CNY 68 for children
  • Airport shuttle service is offered for an extra charge of CNY 1000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for CNY 250.0 per night
  • Airport shuttle service for children up to age 12 costs CNY 1000.00 (one-way)

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from May to November
  • Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Kids Club is open Friday from 2 PM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Schedule subject to change without notice.
In summer (July 15-August 31), the Kids Club is open Wednesday-Friday from 2-9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Closed Monday-Tuesday. Schedule subject to change without notice.

Also known as

Huizhou Kempinski
Huizhou Kempinski Hotel
Kempinski Hotel Huizhou
Kempinski Huizhou
Kempinski Huizhou Hotel
Kempinski Hotel Huizhou Hotel
Kempinski Hotel Huizhou Huizhou
Kempinski Hotel Huizhou Hotel Huizhou

Frequently asked questions

Is there a pool at Kempinski Hotel Huizhou?
Yes, there are 3 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Kempinski Hotel Huizhou?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski Hotel Huizhou?
Yes, there's self parking on site (charges apply).
Is airport shuttle service offered by Kempinski Hotel Huizhou?
Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.
What are the check-in and check-out times at Kempinski Hotel Huizhou?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kempinski Hotel Huizhou and nearby?
Onsite recreation at Kempinski Hotel Huizhou includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Kempinski Hotel Huizhou also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Kempinski Hotel Huizhou?
Yes, there are 2 onsite restaurants, featuring garden views.
What's the area around Kempinski Hotel Huizhou like?
Kempinski Hotel Huizhou is in Huicheng District, a short 15-minute walk from Huizhou Sports Park and 11 minutes' walk from Huizhou Science & Technology Museum.

Kempinski Hotel Huizhou Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Good

Pelepchan, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Decent enough hotel. Check in experience was not good - they couldn’t locate my paid booking through this website. Condition is fine though certain corners of the room show wear and tear.
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Chia, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Concierge staffs are helpful, booking a taxi for us.
2-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Business trip
Fabulous breakfast. Will be great if can improve staff's knowledge for coffee options available for breakfast
Kok Boon, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Super friendly and helpful staff .... If you approached a staff member who couldn’t speak English they would find a staff member that did. Excellent buffet breakfast with almost every imaginable breakfast option. Comfortable beds, shower like a tropical downpour. On the downside: this building was built about 20 years ago, I guess, and some areas are showing a little wear and tear. But this didn’t detract from our overall experience.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kwan Kam, 3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Nice location. A few minute ride from airport shuttle bus. Behind the hotel there is a huge shopping mall. Room is clean and facilities is generally quite new.
Sio, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Comfortable, warm room, strange staff
The room was spacious, clean, well-furnished. Bed was extremely comfortable and wide.Bathroom was large with both shower and a very big bath tub,hot water running immediately which is what you want from a 5*hotel and on a cold day!Had foreign tv channels-not always a given even in top hotels in China! Reception was happy to replenish our water and fruit bowl, however we got a shock when a staff member INVITED herself into the room insisting that she had to put the items on the table herself as opposed to just passing them to my husband-very awkward situation that I have never experienced before, certainly not in a 5* hotel. The only issue with the room was very thin door-I could hear every noise coming from the hallway, conversations, music, all very clearly..Location is good as it's right next door to a shopping mall, cafes and restaurants, and a walking distance away from a large shopping area with even more restaurants and fancy shops. Bus stop right outside, if you want to go to West Lake. I was slightly put off by the receptionist as... well.. she wasn't very welcoming, just a blank face. I started the conversation, in English (as I would expect staff in an international 5* chain to know a good level of English), but she seemed uncomfortable and after a second turned to my husband to speak in Mandarin, completely ignoring me for the rest of the check-in even though the room was in my name...Hmm not the best customer service...
2-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Bussines Trip
Nice suite and attentive staff for foreigners, good location
Christopher, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Excellent except shower room
It was excellent except shower room's drainage cover was not well placed and covered which causes problem cave in during shower when you step on it. Potential to hurt your leg nails if not careful.
3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

yeon-no, 5-night business trip
Verified Hoteles.com guest review

6/10 Good

Ginny, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Reception of Wifi in room is not so good. Generally, hotel is clean. Breakfast is ok
Cheung, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Verified Hoteles.com guest review

8/10 Very Good

Wanted a cab, Staff told us to go outside to wave for a cab. Did not expect such service from a 5 star hotel.
Verified Hoteles.com guest review

10/10 Exceptional

Work or Play, Kempinski Huizhou is where you Must
Great rooms and very convenient location.
Sengtak, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Hotel is good.
Foo yin, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Security
Door locked was defective which was not noticeable till i left the room and push the door inwards then realized it wasn't locked for first two nights. Glad nothing was lost but still feeling very uncomfortable to stay in such un-secure 5 star hotels.
Kheng Hong, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

1-night trip
Verified Hoteles.com guest review

8/10 Very Good

4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Mariano, 2-night business trip
Verified Hoteles.com guest review