2/10 Malo
23 abr. 2025
Extremely Disappointing Stay – Not Recommended for Serious Travelers
My experience at this property was far below acceptable standards. Upon arrival, the duvet had no cover and was stained with blood and other unidentifiable yellow and brownish marks. When I reported it to the staff, I was casually told to “just turn it around.” Eventually, I was given a duvet cover—but it was the wrong size (a queen for a king duvet), and I had to put it on myself.
The bathroom was also dirty, with dried brown liquid around the faucet that staff refused to clean, despite me showing them photos right after check-in.
Worse still, a repairman was sent to my room without any notice. He dismantled part of the washing machine, left exposed wires visible, and didn’t return—leaving the area messy and the machine unusable.
Service was consistently unprofessional. Several staff members were distracted while being addressed, openly watching TikTok videos and even dancing with the sound blasting in the lobby.
There were also no towels in the room, no trash bin in the bathroom, and a noticeable amount of hair in multiple areas. While those might seem minor, they added to an overall feeling of neglect.
This place may suit guests coming to the city for a party weekend, but for anyone expecting a minimum level of hygiene and professionalism, I would not recommend
Aka Elie Daniel
Aka Elie Daniel, se hospedó 3 noches por negocios
Opinión verificada de un huésped de Expedia
