The Diplomat Hotel and Spa

3.0 star property
Hotel with spa, near Plas Llanelly House

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Diplomat Hotel and Spa

Front of property
Terrace/patio
Indoor pool, sun loungers
Point of interest
Club Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Restaurant
  • Gym
  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • 3 meeting rooms
  • Terrace
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The price is $120
$144 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

Coach House Single Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Classic Single Room

Highlights

Flat-screen TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

Highlights

Flat-screen TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Eco-friendly toiletries
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

Highlights

Flat-screen TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Coach House Executive Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Eco-friendly toiletries
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

Coach House Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Club Twin Room

Highlights

Flat-screen TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Felinfoel, Llanelli, Wales, SA15 3PJ

What's nearby

  • Plas Llanelly House - 2 min drive - 1.7 km
  • The Ffwrnes Theatre - 3 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 3.2 km
  • Swansea.com Stadium - 19 min drive - 19.3 km
  • Oxwich Bay Beach - 43 min drive - 25.6 km

Getting around

  • Cardiff International Airport (CWL) - 79 min drive
  • Llanelli Station - 7 min drive
  • Llangennech Station - 10 min drive
  • Pembrey & Burry Port Station - 11 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

When visiting Llanelli, The Diplomat Hotel and Spa is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and Trubshaws, one of 3 restaurants, serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Filipino, Polish, Spanish, Welsh

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space (5102 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Trubshaws - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.95 for adults and GBP 8.95 for children

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Does The Diplomat Hotel and Spa offer free cancellation for a full refund?
Yes, The Diplomat Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Diplomat Hotel and Spa?
Yes, there's an indoor pool.
Are pets allowed at The Diplomat Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Diplomat Hotel and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Diplomat Hotel and Spa?
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at The Diplomat Hotel and Spa and nearby?
The Diplomat Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Diplomat Hotel and Spa?
Yes, there are 3 onsite restaurants, featuring British cuisine.
What's the area around The Diplomat Hotel and Spa like?
The Diplomat Hotel and Spa puts you in the heart of Llanelli. Popular attractions include Brecon Beacons National Park, which is 25 minutes away by car.

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Daniel, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Dave, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Andy, 4-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Chris, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Lovely stay
Lovely stay, staff really friendly, food delicious and great nights sleep.
Jim, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Paul, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Lovely rooms but things not working in spa
maria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable stay at a good Hotel.
We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
Derek, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Just a stop over for the horse racing at Fffos las, excellent location
Libby, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Julie, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice hotel with excellent restaurant
We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.
Michelle, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Stayed in the Coach House and it was lovely
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Siobhan, 4-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
Gerwyn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lukasz, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Roy, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Miss, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Martin, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel in a quiet little community. Transportation can be difficult in this area as it’s a little removed from Swansea, but great value for money. Restaurant was excellent, staff was very helpful and accommodating when we had delays in getting transportation (uber & taxi). Hotel is a little dated, but well maintained. Would stay again!
COLIN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Husbands birthday
Yes comfortable stay can’t help the weather. Lots of activities seem to take place through the day I personally recommend this is advertised to hotel residents and explained to. The guy that was directing traffic on the Wednesday morning was inconsistent let us move the traffic cones ourselves🤔then decided to shake his head and arms at me on return after being out, you can’t park yes I can I am a resident with a description of free parking on hotel policies?. You need to learn your customer service skills lovely even though you are only a maintenance man!!😡.
Pamela, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

Bed like a hammock, anti English feel!
This is the fifth time I have stayed in this hotel as there is not much choice in the area Previous times have been acceptable but my stay on July 3, 2024 was just too much. The food is okay but the bed was so uncomfortable that I woke more tired than when I retired to bed, the double bed comprised of two cheap single divan beds, both of which were broken and it felt like I was sleeping in a hammock And needless to say, I woke with really bad back pain To addinsult to injury The housekeeper walked in at 9:15 without even knocking on the door with me just getting out the shower! I intended to complain at checkout but the receptionist never even looked at me or asked how my stay was which I think was down to the typical Welsh anti-English sentiment which is apparent upon arrival at the hotel as every flag is displayed by the English one
Stephen, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Arun, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Great staff!
Although very slightly a little old fashioned it was excellent. The main asset of this hotel is the staff as every single person we met with was very friendly, courteous and efficient. Probably suits the more mature clientele, which is us, and the entertainment in the evening most likely would get through the auditions on Britain’s Got Talent but this is more than made up for by the staff and delicious food especially breakfasts.
Robert, 2-night trip
Verified Hoteles.com guest review