This was a great place to stay when my three grown-up children and I stayed to see in the New Year. We were made to feel welcome by Alain, the proprietor and he was very happy to help with any questions we had about visit options, including recommendations and guidance about sights and venues to visit. Help was always available, though never forced. Breakfast was fine, with a good choice of cold meats, cheese and cereals, and hot chocolate (of course, as this is Belgium) and coffee. Balcony on our room was great- views from outside of the New Year fireworks in neighbourhood (not the main City display but nice) and we'd have used the outside space even more if it hadn't have been December! Everything was very laid back, as is the style in Belgium- a good break from the norm. Bruges is probably the most beautiful place I've ever visited- even the backstreets are pretty, people friendly and Christmas market, ice rink and beautiful architecture made it a really lovely break. We'll definitely return.