When we arrived, the staff greeted us coldly, and gave us a room of which we had not requested, stating that they were full (we had booked a month in advance). We specified non-smoking, but the room smelled of smoke, especially the AC (and there was no ceiling fan, so AC was a must). At night we could hear everything outside and in the hallways, especially doors shutting, which slam shut. The bathroom was dirty and the shower did not drain. The new building looks nicer than the old building on the resort, but you can spend the same amount, or less, elsewhere and get a lot more for your money. I would never suggest this resort to anyone. And if you are not traveling with a family, this is not an ideal spot. Try to book a hotel closer to "Mui Ne" (near Jay's Art Cafe, I think that's what it's called). Also, don't eat at the resort, everything is very expensive (except for the included buffet in the morning, which was decent). The restaurants on the street outside the hotel are way cheaper, and have excellent selection.