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Philoxenia Hotel & Spa

3.0 star property
Family-friendly aparthotel with spa, near Stalis Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Philoxenia Hotel & Spa

Beach nearby
2 outdoor pools
Outdoor dining
Family Apartment, 1 Bedroom | In-room safe, soundproofing, free WiFi
Superior Apartment, Pool View (Family room) | Balcony

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Free parking
    Free parking
Main amenities
  • 52 apartments
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Refrigerator
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV, table tennis

Family Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 31 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 3 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, free WiFi

Superior Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Apartment, Pool View (Family room)

Superior Apartment, Pool View (Family room) | Balcony view

Superior Apartment, Pool View (Family room)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi

Standard Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Emmanouil Tsagkaraki, Hersonissos, Crete Island, 700 07

What's nearby

  • Malia Beach - 6 min walk - 0.6 km
  • Palace of Malia - 19 min walk - 1.6 km
  • Potamos Beach - 6 min drive - 2.4 km
  • Stalis Beach - 7 min drive - 2.6 km
  • Star Beach Water Park - 7 min drive - 6.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 28 min drive

Restaurants

  • ‪Zoo Bar - ‬2 min walk
  • ‪The Red Lion Malia - bar and restaurant - ‬3 min walk
  • ‪China Town - ‬8 min walk
  • ‪Drossia Cocktailbar & Restaurant - ‬2 min walk
  • ‪Mint Cocktail Bar - ‬5 min walk

About this property

Philoxenia Hotel & Spa

At Philoxenia Hotel & Spa, you'll be within a 10-minute drive of Stalis Beach and Star Beach Water Park. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or hydrotherapy. There are 2 outdoor pools and a poolside bar, and apartments offer furnished balconies or patios and flat-screen TVs.

Languages

English, Greek, Russian

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - midnight
  • Front desk staffed during limited hours
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • Body wraps
  • Body treatments
  • Manicures and pedicures
  • Body scrubs
  • Thalassotherapy
  • Facials
  • Hydrotherapy

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Food and drink

  • Refrigerator
  • Electric kettle

Dining

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Rollaway/extra beds: EUR 25.0 per night

Bathrooms

  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with satellite service
  • Table tennis
  • TV in a common area

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Fireplace in lobby
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 52 rooms
  • 2 floors
  • 3 buildings
  • Built in 1995

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property is closed during January, February, March, December, November, and April.

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that guests can upgrade to Half Board at check-in with payment of a supplement.
Property Registration Number 1039K033A3180201

Also known as

Philoxenia Chersonissos
Philoxenia Hotel
Philoxenia Hotel Chersonissos
Philoxenia Hotel Malia
Philoxenia Malia
Malia Philoxenia Hotel
Philoxenia Hotel Malia
Philoxenia Malia
Hotel Philoxenia Hotel Malia
Malia Philoxenia Hotel Hotel
Hotel Philoxenia Hotel
Philoxenia

Frequently asked questions

Is Philoxenia Hotel & Spa currently open?
The property is closed during January, February, March, December, November, and April.
Is there a pool at Philoxenia Hotel & Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Philoxenia Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Philoxenia Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Philoxenia Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-out is available.
What is there to do at Philoxenia Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Philoxenia Hotel & Spa also has a sauna and a garden.
Are there restaurants at or near Philoxenia Hotel & Spa?
Yes, there's an onsite restaurant.
Does Philoxenia Hotel & Spa have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Philoxenia Hotel & Spa like?
Philoxenia Hotel & Spa is in the heart of Hersonissos, a short 6-minute walk from Malia Beach and 19 minutes' walk from Palace of Malia.

Philoxenia Hotel & Spa Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Unfortunately the room didn’t look like in the pictures, everything is very old (the furniture, the wall it’s very old paint and the balcony door had a problem I couldn’t close.) You never find anyone in the reception area, if you need anything you need to go to the bar and ask where is the receptionist. The breakfast very poor, everyday the same thing.
ALINA, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Really good location for the bars & restaurants and short walk to the beach. The staff are really friendly and go out of their way to help if asked. The pool area is really nice, quiet and relaxing. The breakfast is not brilliant but there is a taverna next door which does a full English for €4 so not a disaster. Would definitely come here again.
Chris, 7-night trip with friends
Verified Expedia guest review

4/10 Fair

Convenient hotel but basic
Very mediocre hotel which needs updating,the cooking smells wafted into our room down a corridor wi -fi was very poor room very basic but clean. They seemed to put more effort into the Bar area which is in the front of the hotel with happy hour etc,which would not interest me I think the whole area in Malia is more suited to under 25s and this hotel would be fine for them.
Verified Hoteles.com guest review

10/10 Exceptional

Great little budget hotel
3 of us shared a studio apartment which was basic but had everything we needed. The room itself was spacious and had a lovely little balcony. The apartment was very clean, there was a well equipped kitchenette and air con. Located within stumbling distance from the main strip but far enough away not to hear any noise. The main plus for me was the hospitality of the staff, they were so friendly and happy to accommodate our every need. The hotel not only had a lovely big pool but they served excellent cocktails too. I would highly recommend this hotel for anybody staying in Malia
Verified Expedia guest review

2/10 Poor

Never again!
Horrible hotel!! Dirty rooms, very noisy neighbourhood and not much helpful staff.
Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

8/10 Very Good

Ein sehr schönes und tolles Hotel. Ich habe Halbpension gebucht. Das Essen ist sehr lecker, das Personal sehr freundlich und zuvorkommend. Das Frühstück und das Abendessen ist zwar sehr lecker, aber nicht besonders abwechslungsreich (Frühstück weniger als das Abendessen). Die Lage ist too, da das Hotel sehr zentral ist und sich trotzdem gleichzeitig ruhig in einer Seitenstraße befindet. Bars, Clubs, Markets, etc. sowie der Strand sind fußläufig in wenigen Minuten erreichbar. Die Zimmer sind sauber und in Ordnung. Ich empfehle das Hotel auf jeden Fall weiter. Aber das Hotel ist besser für diejenigen geeignet, die ihren Urlaub nicht im Hotel verbringen möchten, sondern den Urlaubsort erkunden möchten und das Hotel nur für das Schlafen/Erholen, Frühstücken und Abendessen nutzen möchten.
Mustafa, 9-night romance trip
Verified Expedia guest review

8/10 Very Good

Ophold
It was very nice ophold , hospitality was very good, clean, but the main problem was the buffer was not good, if you change it sometimes with grille chicken, pork, Meat and others, drikkes was the best. The Air condition should me monitered before other geasts are to come in. Because ours was not working så we opened dør and we Got mosquito bites. For the kids in pool i Think they should be someplay toys for water
EVA, 5-night family trip
Verified Hoteles.com guest review

2/10 Poor

11-night trip
Verified Expedia guest review

8/10 Very Good

Très bon séjour
Les plus: proche de la plage, personnel très accueillant, piscine, minigolf, billard, ping long Les moins: chambre un peu vétuste
Verified Expedia guest review

6/10 Good

Albergo a conduzione familiare
Nel complesso non posso diredi essermi trovato male le camere erano abbastanza confortevoli un pó piccoline il bagno molto minimal la cucina dell'albergo discreta con buono piatti di carne alla griglia la colazione per noi italiani era veramente difficile
Verified Expedia guest review

10/10 Exceptional

super sejour
Tres bon sejour. Super petit dej et piscine. Un bemol pas de wifi dans les chambres
Verified Hoteles.com guest review

8/10 Very Good

A recommander
Hotel très bien situé, à 100 mètres de la plage et en bas de la rue la plus festive de la ville. Chambres très bien (évitez si vous le pouvez celles en rez de jardin si vous avez peur des petits insectes), propres, bien agencées et lumineuses.
Verified Expedia guest review

6/10 Good

Nerstängt hösthotell
Bodde på hotellet två dygn under hösten. Huvudbyggnaden var nerstängd - slutet på säsongen - och hotellet liksom närområdet gav en ödslig känsla. Förstår att hotellet under säsongen är bra för barnfamiljer; pool, minigolf, biljard, pingisbord, mm. Närområdet fullt av barer och fast food-ställen, men tio minuter bort ligger gamla stan, med supertrevliga restauranger. Avslutningsvis måste personalen i restaurangen lyftas fram: Positiva, trevliga och alltid tillmötesgående!
Verified Hoteles.com guest review

2/10 Poor

je deconseille fortement
nous n avons passé qu une nuit au philoxenia et heureusement!!!! a l'arrivee accueil sympa certes mais on nous annonce que la clim est en option 7€ par nuit. nous ne lavons pas pris et avions donc decidé de laisser les fenetres ouvertes.. mauvaise idee vu le vacarme quil y a la nuit. entre la musique du bar, (ou plutot des bars),le bruit des scooters et quad ... bref la cata. ok l'hotel est proche de la plage mais cest loin detre la plus belle plage de crete , nous avons meme prefere aller ailleurs. quant a la chambre, hygiene douteuse notamment la salle de bain et la kitchenette. bref nous etions contents de quitter cette ville (que nous avons surnommé kékéland) et cet hotel qui resteront notre plus mauvais souvenir de la crete.
Verified Hoteles.com guest review