Urban Hotel Kusatsu puts you within a 10-minute drive of Lake Biwa. For a bite to eat, guests can check out Lavender, which serves breakfast, lunch, and dinner.
Languages
Japanese
At a glance
Hotel size
113 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Uncovered onsite self parking (JPY 1100 per night; includes in/out privileges)
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Working away
Meeting rooms
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
19-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Restaurant dining guide
Special features
Dining
Lavender - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Parking
Uncovered self parking costs JPY 1100 per night with in/out privileges
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Kusatsu
Urban Hotel Kusatsu
Urban Kusatsu
Urban Hotel Kusatsu Hotel
Urban Hotel Kusatsu Kusatsu
Urban Hotel Kusatsu Hotel Kusatsu
Frequently asked questions
Does Urban Hotel Kusatsu offer free cancellation for a full refund?
Yes, Urban Hotel Kusatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Urban Hotel Kusatsu?
Sorry, pets aren't allowed.
Is parking offered on site at Urban Hotel Kusatsu?
Yes. Self parking costs JPY 1100 per night.
What are the check-in and check-out times at Urban Hotel Kusatsu?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10 AM.
Are there restaurants at or near Urban Hotel Kusatsu?
Yes, there's an onsite restaurant, Lavender.
What's the area around Urban Hotel Kusatsu like?
Urban Hotel Kusatsu is in the heart of Kusatsu, a short 4-minute walk from Kusatsu Station.
Urban Hotel Kusatsu Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 30, 2022
Jessica
Verified Expedia guest review
6/10 Good
May 15, 2022
Gerald
Gerald, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 10, 2019
Ryoichi
Ryoichi, 5-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 26, 2018
A short walk brings you to the train station that connects to Kyoto. The hotel is quaint, clean, and appealing. The bed was a little uncomfortable, but that is the only complaint I have.
Steph
Steph, 2-night trip
Verified Orbitz guest review
8/10 Very Good
Apr 26, 2018
Close to station near family mart
I really love the place
There’s a park near hotel
I will stay at the hotel next time
Chantisa
Chantisa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2018
Very wonderful ryokan experience!
Very clean and comfortable for a ryokan Onsen hotel. Just a few minor, almost unnoticeable stains and scuffs due to expected wear and tear over time, but still overall amazing.
Peggy
Peggy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2018
Decent hotel for business
Close to Kusatsu station and plenty of dining.
Very small, typical Japanese rooms that should not be shared except with spouse.
Excellent breakfast and staff and very clean and well kept in a quiet location just 2 blocks from city center.
shawn
shawn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2017
Good hotel
Next visit soon ..........................................................................
hamad
hamad , 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2017
Pleasantly surprised, much better than expected. Ignore all old reviews saying that everything is worn - not anymore! And there were refrigerator and kettle in the room, very handy for noodles and morning coffee. Hot water in the bathroom starts instantly. Pleasant strong water flow in the shower. All much nicer than in the pictures. It was cheaper to stay in this hotel in Kusatsu and commute frequently by train to Kyoto (about 20 minutes, every 6 minutes or so, 410 Yen) than to stay in a hotel in Kyoto.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Apr 15, 2017
Thought is around Kyoto but actually need.....
Thought is at Kyoto but actually need to take train to Kyoto. Bit surprising there is line of Sakura trees line up and is lovely. Walking distance to train station and some restaurant around.
PH Tan
Verified Expedia guest review
8/10 Very Good
Feb 21, 2017
Clean and tidy hotel
Clean and tidy plus reception staff are very helpful
Manding
Verified Expedia guest review
8/10 Very Good
Jan 30, 2017
Nice hotel close to a station.
Pillows are hard as rock!.
Otherwise very good accomodation great room and staff.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Jan 2, 2017
Clean hotel
It was good.
Maricris
Verified Hoteles.com guest review
10/10 Exceptional
Sep 17, 2016
Brilliant hotel
This hotel was lovely. It had a great location, being a 5 minute walk away from the nearest train station and all the local shops, had a number of great food places nearby and was only 20 minutes away from Kyoto central on the train. The room was a little smaller than I would have liked, but it was extremely clean, the staff were constantly friendly and welcoming and it was easily one of the best hotels I've stayed in. Would definitely stay again should I be in the area.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2016
We stayed seven nights and the staff were wonderfu
Clean room handy to railway and activities
Great breakfasts
Miyoko was really helpful when I needed to find a clinic
sandy
Verified Lastminute guest review
6/10 Good
Jun 22, 2016
easy access to station
the hotel was undergoing repairs and the hotel name was not displayed and we had difficulty finding it. But it was great for food shopping with a lovely supermarket close by and very close to the station
SUPUL
Verified Hoteles.com guest review
4/10 Fair
Apr 21, 2016
Wouldn't Stay Here Again
The hotel presents well, the staff are friendly and the rooms are clean but they stink of cigarette smoke. The smoking area is right as you enter the reception and it even comes through the air conditioning vents as you can virtually smoke anywhere in the building (including the elevator as the smell would suggest).
It's a little rural for my liking and there isn't anything to do in the town.
We had the "Privacy Please" sign on our door handle one morning and came back in the afternoon to see that the maid had been in our room. This would have been fine had we not left expensive belongings on the bed but it was our last night and we were in the midst of packing.
Chloe
Verified Lastminute guest review
8/10 Very Good
Aug 29, 2015
Small room, good location
We had a nice stay here, our room was quite small, the bed was very small for to people to comfortably steep in, the bathroom was also small ... everything about this room was small. but it was in a good location, very close to the train station and to shops and nightlife. would recommend if you are travelling on a budget.
Anon
Verified Expedia guest review
8/10 Very Good
Jun 2, 2015
Verified traveler
Verified Hoteles.com guest review
8/10 Very Good
Nov 13, 2014
Makoto
Verified Hoteles.com guest review
10/10 Exceptional
May 4, 2014
Hotel close to the Kusatsu train station
The hotel has very good WiFI, it is close to many sjops and restaurants and within walking distance of OMRON so very convenient for business trips there. It is very easy to get to Kyoto from Kusatsu also.
Cristian
Verified Expedia guest review
6/10 Good
Apr 3, 2013
Urban Hotel Kusatsu
Basic hotel, but is perfectly fine if needing a place to crash near Kyoto. Getting to and from Kusatsu and Kyoto not a problem. Trains are frequent and take around 23 mins one way. Ticket cost 400 yen one way
Tony
Verified Hoteles.com guest review
6/10 Good
Apr 2, 2013
location is hard to find, condition is just okay
i was there during the cherry blossom festival with all of the Kyoto hotels are fully booked. you have to ride the JR for 25 mins from Kyoto to this hotel. The hotel is hard to find hidden in the alley. i would look for another one if i go back there.