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Hotel Casa Los Puntales

3.5 star property
Hotel with restaurant, near Clock Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa Los Puntales

Exterior
Terrace/patio
Lobby
Interior
Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • WiFi in the lobby
  • Spa tub
  • Room service
  • Business center
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle
  • Casino shuttle

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

Double Room | Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Double Room

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Standard Double Room Single Use, 1 Double Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Select Comfort bed
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Junior Suite

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Select Comfort bed
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Select Comfort bed
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Junior With Street View

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Suite Junior With Street View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Standard

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Single Room Standard

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s) OR 3 Twin Bed(s)

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About the neighborhood

Map
Calle de Los Puntales, Carrera 9 #37-36, Ciudad Amurallada, San Diego, Cartagena, Bolivar, 78596

What's nearby

  • Clock Tower - 6 min walk
  • Walls of Cartagena - 6 min walk
  • Bolivar Square - 9 min walk
  • Cartagena de Indias Convention Center - 12 min walk
  • San Felipe de Barajas Castle - 18 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪Amasa - ‬1 min walk
  • ‪Restaurante Carmen Cartagena - ‬1 min walk
  • ‪Restaurante Mistura - ‬2 min walk
  • ‪Restaurante La Mulata - ‬1 min walk
  • ‪Tap Ten - ‬1 min walk

About this property

Hotel Casa Los Puntales

Hotel Casa Los Puntales is just 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a rooftop terrace, a bar/lounge, and a spa tub.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 6 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*

Offsite

  • Area shuttle*
  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Tennis
  • Beach nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1808
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Spa tub

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Select Comfort mattress
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • WiFi is available in public areas for an extra charge
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (roundtrip, maximum occupancy 3)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 26.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts major credit cards, debit cards and cash.

Also known as

Casa Los Puntales
Casa Los Puntales Cartagena
Hotel Casa Los Puntales
Hotel Casa Los Puntales Cartagena
Los Puntales
Puntales
Casa Los Puntales
Jadi Hotel Los Puntales
Hotel Casa Los Puntales Hotel
Hotel Casa Los Puntales Cartagena
Hotel Casa Los Puntales Hotel Cartagena

Frequently asked questions

Does Hotel Casa Los Puntales offer free cancellation for a full refund?
Yes, Hotel Casa Los Puntales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Los Puntales?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Los Puntales?
Sorry, there's no onsite parking at Hotel Casa Los Puntales.
Is airport shuttle service offered by Hotel Casa Los Puntales?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Casa Los Puntales?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 1 PM. Contactless check-out is available.
Is there an onsite casino at Hotel Casa Los Puntales?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What is there to do at Hotel Casa Los Puntales and nearby?
Practice your swing on the tennis courts. Relax in the spa tub after a day on the slopes or enjoy the use of a garden.
Are there restaurants at or near Hotel Casa Los Puntales?
Yes, there's an onsite restaurant.
What's the area around Hotel Casa Los Puntales like?
Hotel Casa Los Puntales is in Cartagena Walled City, a short 9-minute drive from Rafael Nunez Intl. Airport (CTG) and 6 minutes' walk from Clock Tower.

Hotel Casa Los Puntales Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

1. poor reservation system forcing me to move; inflexible staff 2. inadequate room assignment policy. I wanted a room upstairs, but there was apparently no availability. Early next moring I saw two open unused rooms 3. poor bathroom: shower works hardly 4. low cost facility with low standards. This could be made very nice with some investment 5. Second night at Casa Quero. Just a bit more expensive, but miles nicer
Gustav, 1-night trip
Verified Ebookers guest review

8/10 Very Good

Great hotel for a night!
Lina, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location great balcony great staff great food I give them a great rating felt very safe and free to do anything with access to the whole walled city
Jean, 3-night romance trip
Verified Travelocity guest review

4/10 Fair

LUKE, 3-night trip
Verified Hoteles.com guest review

2/10 Poor

To begin with they probably don’t have the Hotel enviame in front they use a different name and it’s not in the ad address it is located on the map so when I finally found a place it was close it was nobody in the lobby I called the number and the guy told me that they have oversold all the rooms and they don’t have any room available and I was not going to get my money back because he said that I was too late doing check-in. Something that it was not true because of the page Expedia it doesn’t say that you have to check in at any certain time also he said that this is not the first time he hast to send people away because this is Hotel with overbook the owner of the hotel did not wanna face the customers he sent somebody over what’s on information that it was not accurate regarding the reservations.Arrived at the hotel 11:30 PM and it was not all the hotels close to this one so I have to look for hotels in the middle of the night in a city that we don’t know any country that we don’t know any language that we don’t speak speak
Harry, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great family environment. The staff are great. The breakfast was wonderful and fresh everyday
Jean, 18-night trip
Verified Travelocity guest review

6/10 Good

The room given the first day was really small, it was impossible to move around. Fortunately, the receptionist was able to upgrade my room. Breakfast was good, the service was fine overall.
Ezequiel, 5-night trip
Verified Expedia guest review

8/10 Very Good

Hotel Puntales in Old City
This hotel was amazing as far as accommodations and location for the price. However I had to check in almost 3 hours later as my room “wasn’t ready” due to some plumbing problem, which left my shower barely working. Extremely low water pressure. Other than that. The room was comfortable, staff very friendly!
Franklin, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Location, wonderful staff, rooms, charm, rooftop terrace.
2-night romance trip
Verified Expedia guest review

4/10 Fair

Two locked doors to go in and out. Must ring bell and wait for someone to let you in or out, day or night. Hotel policy is they will enter your room and turn your airconditioning off when you leave room. Very loud music near by. Must be totally out of soap or toilet paper before they issue more. Breakfast isnt much and your gonna wait. Always being nickled and dimed. But the staff is extreamly nice. The policy maker needs a reality check.
15-night trip
Verified Expedia guest review

6/10 Good

Martha, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Friendly place in great location
The hotel is in a great location, a few minutes walk from all the sights. The rooms are quite spacious, not luxurious, but with character as they within one of the old buildings of Cartagena. Breakfast was a treat, with attentive staff, served on the roof terrace.
Daniel, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Karen, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

8/10 Very Good

1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

It was pleasant!! I do recommend it, for the prices is great! The recepcion staff very helpful and lovely.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel is perfect, on the outskirt of the walled city, but still in the walled city. It is nice because it is not right in the middle where all the tourist traffic is at. Perfect walking distance to everything, literally everything. the hotel staff was very helpful with questions and anything i needed. I would stay here again.
Stu, 4-night trip
Verified CheapTickets guest review

2/10 Poor

I was Checked into a dirty, noisy room with no window, next to reception very noisy Asked to change - not possible - until I filled in my Expedia feedback when a new room was suddenly available Much better - bigger brighter, away from noise although with a huge cockroach The next day the room I had complained about that they had denied was dirty is now being completely redecorated !
3-night trip
Verified Expedia guest review

10/10 Exceptional

Maykol I, 3-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Great value for your money
Great value for your money. Beds are comfortable and AC works great. The hotel is in close walking distance to several restaurants and shops within the walled city. Front desk staff was very friendly. I’d stay here again.
Lauren, 2-night romance trip
Verified Hoteles.com guest review

6/10 Good

Central to the old town, pwrfect location.
A great central spot and very quiet at night. Restaurants and lively nightlife very close, safe and easy to get around the town.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely room, staff, rooftop, and location!
Good A/C, Hot Water, big comfy bed in a cozy room with lots of character. Wifi could be better, but it wasn't "bad"
Jacob, 3-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Very convenient location in the Old City. Quiet street, yet easy walking everywhere. Very helpful reception staff. Simple, but good breakfast on roof terrace. Room safe needed to be replaced. Challenging for those with difficulties climbing stairs.
2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Hotel staff very friendly. Room was nice, but there were ants coming in from flowers outside of window. There was a leak in bathroom sink and we were told to put a towel down. Other than that. Great visit.
Verified Hoteles.com guest review

4/10 Fair

Verified Hoteles.com guest review