In the heart of Sofia City Center, Crystal Palace Boutique Hotel offers an upscale retreat. Relax in the sauna or steam room, and rejuvenate with a body wrap or aromatherapy treatment. With a 24-hour gym, on-site restaurant, and free in-room WiFi for all guests.
Sofia Central Mineral Baths - 19 min walk - 1.6 km
National Palace of Culture - 5 min drive - 3.6 km
Getting around
Sofia Airport (SOF) - 15 min drive
Sofia Central Station - 15 min drive
Sofia Sever Station - 16 min drive
Serdika Station - 19 min walk
Lavov Most Station - 26 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Кафе Бар Тони - 2 min walk
Franco’s Pizza - 4 min walk
McDonald's - 5 min walk
Щастливеца София Сан Стефано - Shtastlivetsa Sofia San Stefano - 5 min walk
Клуб на архитекта (Club of the Architects) - 1 min walk
About this property
Crystal Palace Boutique Hotel
Located in the entertainment district, Crystal Palace Boutique Hotel is a great choice for a stay in Sofia. Guests can indulge in massages, body wraps, or facials, and Crystal Palace serves lunch and dinner. A bar/lounge, a 24-hour fitness center, and a sauna are other highlights.
Languages
Bulgarian, English
At a glance
Hotel size
63 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (BGN 30 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
Offsite
Area shuttle*
Shopping center shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (late night)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
24-hour fitness center
Spa services
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Crystal Palace - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BGN 2.50 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately BGN 30 for adults and BGN 30 for children
Airport shuttle service is offered for an extra charge of BGN 80 per person (one-way)
Train station pick-up service is offered for an extra charge
Area shuttle and shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
Fitness facilities
Sauna
Children & extra beds
Rollaway beds are available for BGN 60.0 per day
Parking
Self parking costs BGN 30 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crystal Palace Boutique
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Sofia
Crystal Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel Sofia
Frequently asked questions
Does Crystal Palace Boutique Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Palace Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Palace Boutique Hotel?
Yes. Self parking costs BGN 30 per day. Parking spots may be limited.
Is airport shuttle service offered by Crystal Palace Boutique Hotel?
Yes, an airport shuttle is available. The charge is BGN 80 per person one-way.
What are the check-in and check-out times at Crystal Palace Boutique Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Crystal Palace Boutique Hotel and nearby?
Crystal Palace Boutique Hotel has a 24-hour fitness center and a sauna.
Are there restaurants at or near Crystal Palace Boutique Hotel?
Yes, there's an onsite restaurant, Crystal Palace.
What's the area around Crystal Palace Boutique Hotel like?
Crystal Palace Boutique Hotel is in Sofia City Center, a short 2-minute walk from Sofia University and 4 minutes' walk from Cyril and Methodius National Library of Bulgaria.
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Crystal Palace Boutique Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 21, 2024
Highly recommend the hotel and area
Vladislav
Vladislav, 1-night trip
10/10 Exceptional
Nov 23, 2024
Good breakfast, downtown is in walking distance
OLEKSANDR
OLEKSANDR, 3-night trip
10/10 Exceptional
Oct 2, 2023
Great location..!!
Marlon
Marlon, 1-night trip
8/10 Very good
Sep 20, 2024
Everything nice
Andrea
Andrea, 3-night trip
6/10 Good
Jun 4, 2024
Hotel is getting worn down. Wonderful location and close to downtown
Lubomir
Lubomir, 2-night trip
8/10 Very good
Nov 17, 2024
Very comfortable bed. Nice bathroom.Two armchairs.
I came down for breakfast at 9am and by this time the hot food was only lukewarm but there was a good choice of cereals and cakes.
Leslie
Leslie, 3-night trip
10/10 Exceptional
Jul 10, 2024
well maintained and clean property. centrally located.
Kashif
Kashif, 1-night trip
10/10 Exceptional
Feb 3, 2023
Wonderful staying!
Great stuff!
Maria
Maria, 3-night trip
10/10 Exceptional
Jul 9, 2024
A superb location in the Doctors Garden area of Sofia. Great cafes and bars in the vicinity but quiet across the road from a well-kept park. Staff are very accommodating. Strongly recommended. Definitely my favorite hotel in Sofia.
John
John, 2-night trip
8/10 Very good
Aug 27, 2023
location
Nikolai
Nikolai, 1-night trip
10/10 Exceptional
Jan 11, 2023
Excellent
Exceeded expectations. Great bathroom, comfortable bed. Great location. Very reasonable price. Will stay here again
Verified traveler
4-night trip
10/10 Exceptional
Sep 5, 2022
another great overnight stay at this lovely hotel! Thank you!
Evgeniy
Evgeniy, 1-night trip
10/10 Exceptional
Jul 19, 2024
Thank you
Lodewyk
Lodewyk, 6-night trip
10/10 Exceptional
Apr 9, 2023
Central value for money
People on the desk and the concierge was very friendly and helpful. Smiley and welcoming.
Richard
Richard, 1-night trip
10/10 Exceptional
Oct 7, 2022
Fantastic
Gaetano
Gaetano, 1-night trip
8/10 Very good
Jan 26, 2023
solide
Nikolai
Nikolai, 1-night trip
10/10 Exceptional
Oct 5, 2023
Grandeur hotel in very convenient location
It is in the amazing location, in front of a park. In several minutes, you can walk to the cathedral, parliament, the University of Sofia (one block) and many cafes and restaurants. The hotel has the traditional value of a great hotel. Staff are properly attired. Furniture is solid wood. Brass handles in the washroom are all well polished shiny.
Keiko
Keiko, 3-night trip
10/10 Exceptional
Aug 3, 2023
The AC was working perfectly. It’s not easy to find in Bulgaria
Milena
Milena, 3-night trip
6/10 Good
Sep 25, 2023
Everything was OK except the breakfast. Arrived around 8.40 to the breakfast room and everything was gone, they did not fill upp.
Verified traveler
2-night trip
8/10 Very good
Aug 7, 2023
Helpful receptions and very central to all places of interests. It’s only 5 minutes walk to Alexander cathedral and 10 minutes away from the buzzing Alexander Boulevard.
The hotel is a bit dated and they charged for everything including water bottles.
The bar could not offer all the alcoholic drinks offered on their drink menu. However, there are other bars very close by.
Dan
Dan, 2-night trip
6/10 Good
Feb 25, 2023
Not suitable for business travel
Con: No basic amenities such as iron are available in the hotel, yet their pressing service has very limited operating hours. No water bottle in the room. The walls are paper-thin.
Pro: Nice and quiet location.
Peter
Peter, 1-night trip
8/10 Very good
Apr 1, 2025
Hotel centrale, sono andato per lavoro, buona colazione, camere un pò vecchiotte ma ampie